Well if you want a working alternator for $120 you will get one. Unfortunately for me I got a dud, emailed them, sent proof of the alternator failed to which I received another one free of charge. Tha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I originally purchased a radiator for my vehicle and realized it didn’t last very long. It was a defective item that created a leak on my car not even within a month of it being installed. However, I... Voir plus
L'entreprise a répondu
Even though I couldn’t track my package arrives very fast. Shout out to customer service that responded my issue so quick .
L'entreprise a répondu
I really liked the speed of my replacement hubs after submitting a warranty claim request. Liked that I didn’t get the run around. Representatives were always friendly and helpful.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Introducing PHILTOP, a dynamic automotive parts and accessories brand that emerged in the early 21st century. Since our inception, we have been dedicated to delivering unparalleled fitment accuracy in our auto parts across key vehicle systems, including chassis systems and engine and powertrain systems. Each product undergoes meticulous design and rigorous testing, ensuring seamless integration and optimal performance. We believe that high-quality automotive parts shouldn't come at a premium that's out of reach. We're able to offer a wide array of products that are both cost-effective and top-notch in quality.
Coordonnées de contact
4,4
Excellent
20 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Even though I couldn’t track my package…
Even though I couldn’t track my package arrives very fast.
Shout out to customer service that responded my issue so quick .
30 septembre 2026
Réponse de Philtop
Thank you for your kind words! We’re glad your package arrived quickly and that our customer service team could assist you promptly. We truly appreciate your support!
customer service was great
19 septembre 2026
Réponse de Philtop
Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service. We truly appreciate your support!
I originally purchased a radiator for…
I originally purchased a radiator for my vehicle and realized it didn’t last very long. It was a defective item that created a leak on my car not even within a month of it being installed. However, I reached out to customer service and they provided me with a brand new replacement with the warranty claim.
19 septembre 2026
Réponse de Philtop
Thank you for sharing your experience. We’re sorry the radiator did not meet your expectations, but we’re glad our team was able to assist you with the warranty replacement. We appreciate your feedback and support!
Customer service was great
Customer service was great. We received a faulty radiator and they made it right quickly.
19 septembre 2026
Réponse de Philtop
Thank you for your kind words! We’re glad we could resolve the issue quickly and provide the support you needed. We truly appreciate your trust and support!
I really liked the speed of my…
I really liked the speed of my replacement hubs after submitting a warranty claim request. Liked that I didn’t get the run around. Representatives were always friendly and helpful.
19 septembre 2026
Réponse de Philtop
Thank you so much for your kind words! We’re glad to hear that the replacement hubs arrived quickly and that our team was able to make the warranty process straightforward and helpful. We truly appreciate your trust and support!
You get what you pay for
Well if you want a working alternator for $120 you will get one. Unfortunately for me I got a dud, emailed them, sent proof of the alternator failed to which I received another one free of charge. That one also ended up being a dud out of the box (B+ Stud was cracked off, guess it could have happened during shipping so maybe not their fault. At this point im pissed because im now about 20 days without a car however this is what can happen when you go aftermarket, but in my opinion still worth the hassle of possibly getting a dud because in the end they sent a 3rd replacement to which is working beautifully. Still beats paying $700 for OEM all day
18 septembre 2026
Réponse de Philtop
Thank you for giving us the opportunity to make things right. We’re truly sorry for the inconvenience and time without your vehicle, and we sincerely appreciate your patience throughout the replacement process. We’re glad the third alternator is working beautifully and that we could ultimately get you back on the road. Thank you for your understanding and support!
Réponse de Philtop
Thank you for your kind words! We’re delighted to hear that you had a positive experience with PHILTOP. We truly appreciate your support!
they are vary present in trying to get…
they are vary pleasant and noligeable in trying to get to the bottom of the problem . timely in there email response
29 août 2026
Réponse de Philtop
Thank you for your kind words! We’re glad to hear that you appreciated our efforts to get to the bottom of the issue and our timely communication. Your feedback means a lot to our team!
Great costumer service
Great costumer service! Super fast at answering and very comprehensive.
31 août 2026
Réponse de Philtop
Thank you so much for your kind words! We're delighted to hear that you were satisfied with our customer service and response time. Your feedback means a lot to our team. We truly appreciate your support!
Réponse de Philtop
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with PHILTOP. Your support means a lot to us, and we look forward to serving you again in the future.
The catalytic converter assembly was…
The catalytic converter assembly was sent with an incorrect gasket and one of the assembly flanges was welded at an incorrect position. Customer service was very good regarding the incorrect gasket. I did not contact customer service regarding the other issue as I decided to return the parts.
14 juillet 2026
Réponse de Philtop
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.
We appreciate your recognition of our customer service team's support regarding the gasket issue. We take your feedback on product quality and fitment seriously and will continue working to improve.
If you need any further assistance, please feel free to contact us at support@philtop-auto.com. We're always happy to help.
Thank you again for your feedback.
Fit perfect
Fit perfect, delivered quickly. Priced right. Couldn't ask for anything more.
23 juillet 2026
Réponse de Philtop
Thank you for your fantastic review! We're thrilled to hear that everything met your expectations, from fitment and delivery to overall value. We truly appreciate your support and hope to serve you again soon!
Réponse de Philtop
Thank you for your kind words! We're glad we could get back to you quickly. If you ever have more questions, we're always here to help.
Catalytic Converter Return
Delivery was very timely.
When returning a product customers often times expect some form of “resentment” from the company (my opinion). Customer service was “excellent” in tone and was absolutely respectful in spite of being conducted entirely via email (except the original contact because I phoned after hours and left a voicemail)!! Requesting a refund was easy and approved within 2 days.
30 mars 2026
Réponse de Philtop
Thank you so much for sharing your experience in such detail! We believe returns should be as smooth as purchases—no resentment, just respect. Glad our team delivered that, and happy to hear your refund was processed quickly. Hope to serve you again!
HPFP works with my application
HPFP works with my application, required outlet fitting swap but otherwise perfect fit and function. Service was very attentive and took care of my concerns regarding swapping the fitting.
14 juillet 2026
Réponse de Philtop
Thank you for the honest feedback! We're glad the HPFP worked out after the fitting swap and that our team was able to address your concerns promptly. Your input helps us improve — please let us know if there's anything more we can do to earn that fifth star next time!
Great customer service and quick…
Great customer service and quick response time. New parts arrived quickly.
14 juillet 2026
Réponse de Philtop
Thanks for the review! Fast responses and fast shipping are what we aim for every time. Enjoy the new parts, and don't hesitate to reach out if you need anything else.
Philtop.. again???
My experience with Philtop hasn't been the greatest, but the company that installed it, has been . I had purchased 2 catalytic converter in the last couple of months, they were too small even though the website said that they would fit. After wasting my money on that, I was really skeptical of using any aftermarket parts. So far, no problems and the company was very helpful and assured me of the quality.
14 juillet 2026
Réponse de Philtop
Thank you for sharing your experience and for giving PHILTOP another chance.
We're happy to know that you received helpful support and that everything is working well so far. Thank you again for choosing PHILTOP and for your trust.
If you need any assistance in the future, please feel free to contact our customer support team at [support@philtop-auto.com]. We're always happy to help.
Quick, reliable service! Friendly, kind and caring staff
I am absolutely thrilled. Great customer service! Kind, caring, and actually care about their customers.
14 juillet 2026
Réponse de Philtop
Thank you for your review and for choosing PHILTOP!
We're glad you had a positive experience. Feel free to reach out anytime if you need help.
Great Customer Service
I've had bad warranty claims through other vendors, but Philtop was great. Got the replacement under the warranty on my hub. Once installed no more issues!!
14 juillet 2026
Réponse de Philtop
Thank you so much for your kind words and for sharing your experience!
Providing reliable products and responsive customer service is always our goal.
We truly appreciate your support and look forward to serving you again in the future!
Réponse de Philtop
Thank you so much for taking the time to share your experience! We're really glad to hear that our service met your expectations.
Our team works hard to make sure every customer feels taken care of, and your feedback means a lot to us.
We look forward to serving you again. If you ever need anything, don't hesitate to reach out!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.