Just wanted to say I am so happy with the service and how supportive Roxanne was also appreciate how quickly she arranged for Callum the auto locksmith to unlock my car as I had locked the car keys in... Voir plus
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Absolutely recommend. Paul was with me in 1h45 and after picking the lock to my truck, helped me keep my head when I couldn’t find the key inside with the alarm blaring like mad. Lifesavers.
took £70 deposit straight away,said they would be with me in 2 hours.waited in all day ,eventually i rang th at 5 o clock.Oh we had the wrong postcode.He will be with you tomorrow.Waited till lunch ra... Voir plus
Had struggles with my key not starting my car - believe it was the key, the lady on phone Roxanne was very helpful understood my problems and informed me it was my ignition barrel . I took trust in h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Phoenix Car Keys: Your Go-To UK Auto Locksmith Need a quick, reliable auto locksmith in the UK? Phoenix Car Keys has you covered! We're your top choice for expert, friendly locksmith services, offering everything from emergency lockouts to key replacements at competitive prices. Here's why: 24/7 Emergency Service: Locked out? We're here day and night to get you back on the road fast. Skilled Experts: Our experienced team tackles all locksmith needs with precision. Advanced Technology: We use the latest tools for quick, efficient service without compromising your car's security. Fair, Transparent Pricing: Quality service at great prices, with no hidden fees. UK-Wide Coverage: No matter where you are in the UK, we're your local locksmith. Peace of Mind: Fully licensed and insured for your confidence. Choose Phoenix Car Keys for a hassle-free experience and peace of mind every time. Contact us now for service that exceeds your expectations!
Coordonnées de contact
The Old Mill, Hoveton, Norfolk, NR12 8DA, Norwich, Royaume-Uni
- 03330065210
- info@phoenixcarkeys.co.uk
- phoenixcarkeys.co.uk
4,1
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347 avis
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Excellent service
Excellent service, came as quick as he could as the engine was running with the key in the ignition 🤦♀️ also supplied us with a spare key at a very reasonable price 5*
18 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for your lovely review! ⭐️⭐️⭐️⭐️⭐️
We know how stressful it is when the engine’s running and the key is stuck inside 🤦♀️ — so we’re really pleased we could get to you quickly and sort everything out. It’s great to hear you were happy with the service and the price, and we’re glad we could also provide a spare key for peace of mind.
Thank you again for choosing Phoenix Car Keys — we really appreciate the 5 stars! 🔥🔑
If you ever need us in the future, we’re always here to help.
I had an issue with the car electrics…
I had an issue with the car electrics and the team at Phoenix car keys suggested that the problem is due to the car fob not responding. When the repair guy arrived he made me a new fob but the problem with the electrics was still persisted. I was charged for something I did not need. Absolutely rubbish service.
21 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Hi there,
Thanks for your review. Just to clarify the situation — you asked us to attend as you hoped a new key would resolve the issue. We advised clearly in advance that, due to the electrical faults present on the vehicle, we could not guarantee that a new key would fix the underlying problem. You were given a quote on a non-guaranteed basis, which you accepted before we attended.
Our locksmith travelled to you, cut and programmed a new key as requested, and the service was carried out correctly. Unfortunately, if the vehicle has deeper electrical issues, a key alone cannot resolve those, and it wouldn’t be possible to provide this service for free in those circumstances.
We genuinely wish you the very best in getting the vehicle’s electrical problems sorted, and we’re always happy to help with any key-related issues in the future.
Kind regards,
Phoenix Car Keys Ltd
Remote central locking fob programmed for grey import van
We had had no luck at all trying to source the right wavelength fob for our grey import Nissan NV350 van from Japan. Bought a fob online which proved to be useless. Our van had arrived in the UK without its remote central locking key. One call to Phoenix got it all sorted out for us and, within the space of a few days, their recommended local autolocksmith, Daniel, had called to the house and programmed the new central locking fob successfully.
17 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for taking the time to share your experience!
Grey imports like the Nissan NV350 can be notoriously tricky when it comes to sourcing and programming the correct remote fob, so we’re really pleased we could get this sorted for you. It’s great to hear that everything went smoothly and that Daniel was able to get your new remote central locking working perfectly.
If you ever need any help in the future — keys, remotes, or anything vehicle-security related — we’re always here to assist.
Thanks again for choosing Phoenix Car Keys! 🚗🔑✨
Super roxanne the hero
Roxanne the costumer support agent was absolutely amazing. She had everything I needed sorted out in Meare moments. Such a friendly and helpful person made a bad situation tolerable
15 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
hank you so much for your lovely review!
Roxanne will be thrilled to hear this — she really is fantastic, and we’re glad she was able to turn a stressful situation into a much smoother one for you. Providing friendly, fast and helpful support is exactly what we aim for.
If you ever need anything else, we’re always here to help. Thanks again for choosing Phoenix Car Keys! 😊🔑✨
Top grade Key cut
I would like to say the woman I spoke to was very polite, well mannered and was a woman of her words. each thing that was said to me was done within a short space of time. The key cut specialist was punctual and had very good knowledge of his job that he goes about the country delivering positive work and good energy to his customers. I was very happy with the price I was given to pay. Great customer service!
8 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for your wonderful review!
We’re really pleased to hear that you received great service from both our office team and the locksmith who attended. We pride ourselves on clear communication, punctuality and professional workmanship, so it’s fantastic to know this was reflected in your experience.
We’re grateful you chose Phoenix Car Keys, and we’re always here if you need us again. Thanks for the kind words! 🙌🔑✨
I spoke to a very helpful lady called…
I spoke to a very helpful lady called Carla. Who actually saved the day for me and talked me through the fault I’d made. After a 4 minute call my car was open again. ( I’d just like to point out that the previous auto locksmith had just told me it would cost me from £250 to £500 to come out and fix my car)Thank you so much Carla 👏🏻
4 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for sharing your experience!
Carla will be absolutely delighted to hear this — she’s brilliant at what she does, and we’re really glad she was able to talk you through the issue and get you back into your car in just a few minutes. Sometimes a bit of honest advice is all that’s needed, and we’re always happy to help where we can.
Thank you again for the lovely feedback 👏🏻
If you ever need us in the future, you know where we are! 🚗🔑✨
Honest advice for simple key fob not working
Had a problem with my Discovery Sport key system and couldn't work out why there were issues starting the vehicle. Put in new batteries but still no joy - phoned Carla at PCK who suggested the new duracell batteries I'd installed were often an issue as they have child proof stickers left on that interrupt the signal. Problem solved and much hassle and cost averted! Thank you so much great advice.
3 novembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for taking the time to leave this review!
We’re really glad Carla could help get to the bottom of the issue so quickly. Those child-proof stickers on certain batteries catch so many people out — you’re definitely not alone! It’s great to hear the simple fix saved you time, stress and unnecessary cost.
If you ever need anything in the future, whether it’s advice or a full key service, we’re always here to help.
Thanks again for the lovely feedback! 🚗🔑✨
Carla is a supestar !!
22 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much — we couldn’t agree more, Carla really is a superstar! 🌟
We’re thrilled she was able to help, and we’ll be sure to pass your kind words on to her.
If you ever need anything in the future, we’re always here! 🚗🔑✨
Dan was really helpful
Dan was really helpful. Avoided having to fork out for a new key from Land Rover
16 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you for the great feedback!
We’re really glad Dan was able to help and save you the cost of a new key from Land Rover — that’s exactly the outcome we aim for wherever possible. We’ll be sure to pass your kind words on to him.
If you ever need anything again, we’re always here to help. 🚗🔑✨
Excellent customer service and successful job
I lost my main key and found out my spare key wasn’t working for my push start keyless car. After contacting Phoenix car keys, they responded quickly to my messages and questions as well as being informative over the phone. They booked me in a reliable locksmith just a day after requesting, who came on time and got the job done within a couple of hours. Both my new keys have been tested and are working perfectly. Everything was explained and shown to me. I am very happy with the service and would definitely recommend to others and use again if I need to (hopefully I won’t lose my keys again though).
9 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for taking the time to share your experience!
Losing a main key and then finding the spare isn’t working is a stressful situation, so we’re really pleased we could turn things around quickly for you. It’s great to hear our team kept you informed, responded promptly, and arranged a reliable locksmith for the next day. We’re delighted that both new keys are working perfectly and that everything was clearly explained on site.
We truly appreciate the recommendation, and we’re always here if you ever need us again — though we hope your keys stay safe too! 😊🔑✨
This company absolutely saved my life…
This company absolutely saved my life today! Absolutely fantastic service from start to finish and both of the people that I dealt with were very kind, considerate and extremely helpful! I highly recommend this company! Thank you so much 🙏🏻
6 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for this amazing review!
We’re really glad we could help you out when you needed it most. Hearing that you found our team kind, considerate and helpful from start to finish truly means a lot to us. We always aim to take the stress out of situations like these, so it’s wonderful to know you felt supported.
Thank you for the recommendation — and for your kind words. We’re always here if you need us again! 🙏🏻🔑✨
Outstanding Customer Service and Availability
Incredible service! Prompt response and locksmith to help me replace a lost car key! I cannot recommend these guys enough, if you’re stuck and need help, don’t think twice about reaching out here. Thank you again!
1 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for your fantastic review!
We’re really pleased we could respond quickly and get a locksmith out to help with your lost key. Situations like that are always stressful, so it’s great to hear we could make things easier for you. Your recommendation means a lot to us.
If you ever find yourself stuck again, we’re only a call away. Thanks once more! 🚗🔑✨
Very affordable with very experienced…
Very affordable with very experienced and quick service
Great experience with great communication
Thanks so much once again
2 octobre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for your great review!
We’re really pleased to hear you found our service affordable, experienced, and quick — that’s exactly what we aim to deliver. Great communication is important to us too, so it’s lovely to know that came across in your experience.
Thanks again for choosing us, and we’re always here if you need anything in the future! 🙌🔑✨
From my initial contact to the…
From my initial contact to the completion of the job was smooth professional and a no hassle service would highly recommend 👍👍👍👍
30 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for taking the time to share your experience! We’re delighted to hear everything went smoothly from start to finish and that you found our service hassle-free 👍. Your recommendation means a lot to us and we’d be more than happy to help again anytime! 🚗🔑✨
Lost car keys
Managed to lose my car keys, got in contact with phoenix car keys and they gave me a quote and were out to me within 30 minutes! Excellent service would highly recommend ☺️
28 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you for your kind words! We know how stressful it can be to lose your keys, so we’re really pleased we could get you sorted quickly. Delighted you were happy with the service and thank you for the recommendation ☺️🔑🚗✨
Shaun was brilliant
Nightmare scenario getting out of the van locking up and then remembering ur car keys inside so u go to unlock the van and my remote key has stopped working. The key doesn’t work in the door lock as well. Arghhhh.
Shaun came out promptly got straight to it and explained what he was doing. He got in through the door with no damage then programmed a key in for me and away I was. Got my car keys wallet and parcel out and back up and running.
Would defo recommend them cheapest around and came out within hour and half to sort.
Brilliant
25 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you for sharing your experience! We know how frustrating it is to be stuck like that, so we’re really glad Shaun could get you back on the road quickly and safely 🚐🔑. Great to hear you found the service prompt, professional, and affordable — your recommendation means a lot to us!
Quick response
Quick response, great to deal with, quick and easy fix for my key 👍👍
23 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thanks for the great feedback! We’re glad we could get your key sorted quickly and easily 👍🔑🚗. Always happy to help!
CAR BARRELI had problem wth my car ignition…
I had problem wth my car ignition barrel.i rang this company in the morning & a very polite gentleman named Albert came & fixed this.he explained the problem & I was very happy as didn't realise ,it cud be resolved so quickly.i felt the price was reasonable & just want to thank Carla & I forgot the other lady's name & of course Albert.im sure to let others know about this company,if they ever get stuck wth their car.
20 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you so much for your lovely review! We’re delighted Albert was able to get your ignition barrel fixed quickly and that you were happy with the service 🙌. Carla (and the rest of the team!) will be so pleased to hear your kind words too. We really appreciate your recommendation and are always here if you need us again 🚗🔑.
New Ignition Barrel
New Ignition Barrel
Rang Phoenix yesterday spoke to Carla who gave me a price and we agreed then put things into motion.
Zen arrived drove from London to Bristol and replaced the barrel, things were done promptly and professionally.
Would recommend Phoenix to anyone.
Thanks to all for there excellent service
11 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you for taking the time to share your experience! We’re so pleased Carla could get everything arranged smoothly and that Zen was able to travel out and get your ignition barrel replaced so promptly 🚗🔑. Great to hear you found the service professional — your recommendation means a lot to us!
Ignition jam
I had a sticky car key for a couple of days and it stuck on Sat morning. We contacted Phoenix who rang me promptly to arrange a call out. They gave me the price on the phone so I knew what it would cost before I agreed to the job. Shaun came out the same day, replaced the ignition and provided two new keys at the roadside. VERY pleased.
6 septembre 2025
Avis spontané
Réponse de Phoenix Car Keys Ltd | Auto locksmith services
Thank you for your wonderful feedback! We’re glad we could get everything sorted for you the same day and that Shaun was able to replace your ignition and provide new keys right at the roadside 🔑🚗. It’s great to hear you were pleased with the clear pricing and the service — your recommendation means a lot to us!
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