Phoenix Motorcycle Training - Crystal Palace Avis 

Great Training Company
The trainers are genuinely committed to getting you to the standard needed to pass.
Great people work here.

The office staff are proactive & friendly too.
The company holds itself accountable

A special thank you to Steve, Caz & Marc

Das Full License holder now

very good!!

Absolutely amazing experience .instructors were brilliant would recommend them to anybody

All was on Schedule , well organised and punctual , I had a rewarding experience with this training.

I have used Phoenix Motorcycle Training a few times now. The instructors are very helpful, relaxed but above all, clear in communication and expectations. Definitely focus on safety and competence. I shall be using PMT again soon to begin practicing and honing My knowledge on a bigger bike and soon after, attempt My full test.

I found this school through Google and decided to book with them because of the positive reviews. I paid for the training and expected to be treated professionally and with respect.

At the beginning, everything seemed fine, but once I started road training with one of the instructors, my experience became very disappointing. That instructor was rude and spoke to me in a very disrespectful way. On one occasion, there was a misunderstanding about the traffic light because he was behind me, and even though it was not my fault, he became angry. Through the headset, I heard him use offensive language toward me, including calling me “d£he£d,” which I found completely unacceptable.

What made it worse was that there was another trainee with us, and I could clearly hear that the instructor spoke to him in a much kinder and more relaxed way, even when he made mistakes. However, when it came to me, the instructor was often harsh, rude, and impatient. I was respectful throughout the training and gave them no reason to treat me this way.

I stayed until the end because I had already paid and wanted to complete my training, and I did receive my certificate. However, the way I was treated made the experience very uncomfortable and upsetting.

I also want to be fair and mention that there was another instructor who was very good. He was professional, supportive, and spoke to me with respect, and I really appreciated that. Unfortunately, my overall experience was affected by the behaviour of the other instructor.

Because of this experience, I would not recommend this school to my friends or to others looking for professional training.

Fantastic experience

Fantastic experience, highly recommended.

Excellent customer service, from the representatives over the phone to the instructors down at the centre in Crystal Palace. I went for the fast-track course, for which I was given a green light after an assessment day, in which I dealt with Darren, and he was relaxed and helpful.
Preparing for my Mod 1 & 2, I was under Mark's instruction. I am an experienced driver, but not in the UK, and some old bad habits were flagged, and thanks to clear instructions, I was able to pass both tests.
I can only say good things about the team at Phoenix, and I definitely recommend anyone to invest their time and money in their expertise to prepare you for the tests in the most efficient way possible.
Thank you, Phoenix!

Great place to learn. Small classes, taken at a good pace to ensure you are confident in each step before proceeding.

Really builds your knowledge.

I really enjoyed the training and road ride, it was brilliant. The instructor Steve was excellent, he was very informative and a helpful guide throughout the whole day. Highly recommend him as the go to person when looking for moped/scooter/ motorbike training.

LOVE IT!!

Mark & Paul were exceptional

Highly recommend

I recently completed my CBT training with Sam and had a really great experience. Sam was very patient, professional, and explained everything clearly, which helped me feel confident even though I was a bit nervous at the start.

The training was well structured, covering all the important safety checks, bike control, and road awareness. Sam made sure I understood each step before moving on, and he gave helpful tips that made riding much easier.

What I appreciated most was his calm teaching style and the way he encouraged questions. By the end of the session, I felt much more comfortable riding on the road.

I would definitely recommend Sam to anyone who is planning to take their CBT.

Peter & mark are very knowledgeable & friendly.

Amazing expirience recomending it hundred percent

Amazing trainers with so much patience even when something should be so easy.
I had various trainers over the courses and all gave clear instructions, explained everything again if needed etc.
I passed my mod 2 first time.

Can t thank enough Steve and Marc as teachers in mod 1 and 2 very well communicating and teaching give me a lot much confidence that I have before start riding a big motorbike absolutely recommmand phoenix

Had a wonderful experience definitely recommend

The instructors were friendly and helpful and very knowledgeable with some great tips and advice.

Really great team, thank you all. Big thanks to Ken, Peter, and Sam kind and tough coaches. See you at lights!!!

I did cbt, Getting on a Bigger Bike Taster session, mod 1 and mod 2 practice, and I passed all first try. Happy is not the word!