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Réponse de Photo Personals

31 mars 2026

Thanks for your comment.

We understand that online platforms can sometimes feel difficult to judge at first glance, especially if you haven't had much interaction yet.

Our community is made up of genuine, UK-based members, and we actively moderate the site to maintain that standard. Like any platform, the experience you have will depend on how you use search filters, engage with others, and set up your profile.

If you did try our site and had a specific concern, we'd be more than happy to look into it for you - just drop our support team a message.

Réponse de Photo Personals

Actualisé le 31 mars 2026

Thank you for taking the time to share your feedback - we're sorry to hear your experience didn't meet expectations.

Just to clarify a few points that may help others reading:

Member activity is very much ongoing. If search results are sorted by "date registered" rather than "last login", it can give the impression that users are inactive. When sorted by latest login, you'll see that many members are active daily.

Video content is available to verified users. Due to the Online Safety Act, certain content now requires a quick, free age verification step to ensure compliance and user safety.

Upgrades are typically processed promptly, but as part of our moderation process (which includes user-led safeguards), there can occasionally be short delays - particularly during very late/early hours when activity is naturally lower.

We appreciate you giving the site a try, especially as a free user. We've been online for nearly 30 years and have supported a large and active UK community over that time.

If you'd ever like help getting the most out of the platform, our support team is always happy to assist.

Réponse de Photo Personals

Actualisé le 20 juin 2025

We're genuinely sorry to hear that you feel this way. We've been online for almost 30 years and have never needed to create fake accounts. Our community has grown organically and now includes over 100,000 active users, with more than 250,000 individuals having used our service over the years.

If you're open to giving us another try, we'd be happy to offer you a free one year 'Site Supporter' membership. You can simply register a new account and reach out to us, or let us know your old username and we'll reactivate and upgrade it if you prefer. We'd really appreciate the chance to show you the genuine value that we offer.