PHR Plumbing and Heating Renewables Avis 60

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

PHR installed a fully funded grant at my home last year, and the whole process was efficient from start to finish. Since the work was completed, I’ve noticed a significant reduction in my energy bil... Voir plus

Noté 5 sur 5 étoiles

Good company, very professional and friendly! Had complete new ECO system installed including inside walls insulated, new radiator, heat pump heating system, solar panels and more! All the lads were l... Voir plus

Noté 5 sur 5 étoiles

I had a new boiler fitted and the removal of an old hot water system and some other plumber related stuff too (new rads etc) I can not fault them, one of the best plumbing companies I have ever u... Voir plus

Noté 5 sur 5 étoiles

PHR...fantastic company, very professional and friendly! Had complete new ECO system installed in my once cold house,including outside walls insulated (inside), plus loft,new radiator, hybrid heating... Voir plus

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. Chauffagiste
  3. Plombier

Écrit par l'entreprise

PHR, Plumbing, Heating and Renewables is committed to sustainability and environmental responsibility specialising in energy efficiency plumbing and heating. PHR is an award-winning company with over 20 years’ experience in the industry. In 2019, we qualified to work under the government ECO Scheme which enables us to carry out heating and insulation installations to qualifying customers across North Wales, Cheshire and the North West.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

60 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Slow and waste of time

If you are looking at accessing ECO4 I wouldn’t recommend this company. I contacted at the start of August. It took forever for them to just do basic things, and I was also told incorrect information by different people such as it was the council funding the work. After all this been told today after three months that they don’t have enough funding to carry out the work. Very disappointing

18 novembre 2024
Avis spontané
Logo de PHR Plumbing and Heating Renewables

Réponse de PHR Plumbing and Heating Renewables

Hi Laura,

Thank you for your feedback. We're sorry to hear that your initial experience with the ECO4 process left you feeling disappointed.

Following our recent conversations, we understand you had intended to remove this review but were unable to do so due to login issues. We appreciate your honesty in discussing this with us.

To clarify for others reading, your installation has now been completed successfully. The delay you experienced was due to the Flex Declaration process, which is a necessary step where your local authority must approve eligibility before funding can be signed off. This stage is unfortunately outside our control and typically takes 4 to 6 weeks, which we understand can be frustrating.

We’re pleased you have now received the full benefit of the energy efficiency measures, and we hope they make a real difference to your comfort and energy bills moving forward.

If you have any further questions or need anything else from our team, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

Excellent Company & Fabulous Team!

From the initial contact with PHR, followed by the site meeting to run through the project, and thereafter carrying out the installation work, the whole experience has been fantastic! We were kept fully informed by their very kind and helpful staff in the office, and all the guys on site were amazing. I cannot fault their service or commitment to deliver a first class job. Thank you to everyone at PHR!

8 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I'd just like to thank all the guys at…

I'd just like to thank all the guys at PHR for all the work they've done for me. We were lucky enough to get the eco grant. the customer service we received was phenomenal! all the lads that came out to the house were well mannered, helped ke in anyway they could with moving big items etc and I honestly cannot fault anyone of them or the work they have done. Lee, Lloyd, Josh, Shane, Keiron, Faz, Bowen and a couple of other lads that I didn't get their names, a massive shout out to you all for doing an amazing job! thank you all so so much ❤️

28 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service throughout

Had the full eco grant through PRH, excellent service throughout, all workmen were respectful and competent.Tidied up any mess daily. Super quality plasterwork, and the team that installed the boiler (electricians and plumbers) were very knowledgeable on the most efficient and economical use of new heat pump. Great contact, office staff always polite and helpful, can't fault any of the service from start to finish, I would highly recommend using this company

18 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

5 star recommendation

All the work was carried out tiddly and the workmen were very polite and curious. I was keep up to speed along the way and notified of each day's work before they started. Very happy with the results and now my.mum will have a much warmer home this winter.

8 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Heating Grantwork

We are very pleased with a very professional attitude guiding us through all the initional paperwork to the delivery of all the Sola, hot water, heating,cavity wall insulation and loft insulation to the fantastic workmanship and ethics of all the trades who came to site

2 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great work

Great bunch of lads, all helpful. Great work..
Need to know anything quick to reply.
Recommend to anyone 👍

8 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy with work from PHR ECO

Very happy with work from PHR ECO, they were very reliable and friendly. The workmen left my house in an immaculate condition and the work was outstanding. Would highly recommend them.

16 février 2024
Avis spontané
Noté 5 sur 5 étoiles

PHR Plumbing review

PHR Plumbing review - ive just had PHR team take care of my cottage energy revamp under the Gov Scheme to improve energy efficiency .... Right from the outset the office team & the survey guy kept me up todate and got this project moving. Once given the go ahead & start date, the PHR teams arrived timely and cracked on. The lads prepping with the old RADs off to allow the wall insulation guys to crack on and methodically work through the house with the plastering team following them. Organised & tidy and got my place insulated in about 10 days. The plumbers and Air source guys seamlessly picked up the next fix with the Solar panel lads working until late in the evening to get the panels up and on my roof same day (great job they done).... Another guy doing the solar panel electrical side .... lots of people to organize and PHR experience shows. I definitely recommend PHR and the various people who work for and the PHR team to get these installs done.... im over the moon and very grateful for ALL the people involved and cant thank them enough as it will make a huge difference to my family heating costs going forward. So its a 10/10 from me and happy for anyone to see my cottage and the work theyve done as its super.

3 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

PHR...fantastic company

PHR...fantastic company, very professional and friendly! Had complete new ECO system installed in my once cold house,including outside walls insulated (inside), plus loft,new radiator, hybrid heating system, solar panels and more! All the lads were lovely, very respectful, quick and have done a brilliant job! Thank you so much ...

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

THE BEST CUSTOMER SERVICE

THE BEST CUSTOMER SERVICE! we used PHR to do a boiler service in an empty property. we had major complications with the gas meter but PHR and in particular Sam Rikett went above and beyond to help us get the gas supply sorted and the boiler service completed.
I can not thank Sam enough for her time, effort and extremely high levels of customer service. She is a huge asset to PHR and is a true example of what amazing customer service should be.

18 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Reliable company

Everytime I made appointments with this company they have always turned up on time completed the jobs to a high standard and have always left the area clean and tidy after. I would have no problem using this company again.

21 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended, a fantastic service all round.

PHR PLUMBING deserves a fantastic review. They hit qualities that we think are sometimes hard to find. A team that is friendly,courteous, helpful, professional, flexible and reliable. Their charges are very reasonable.
When they come into your home, they are respectful and considerate, leaving everything spotless. We had new radiators installed and annual services on appliances. It was so refreshing to see and be at the receiving end of people who take pride in their work. We wouldn't hesitate to recommend them.

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

An efficient, courteous and professional team.

After deciding that our bathroom required change to meet our needs we fortunately decided to contact PHR Plumbing and Heating Renewables. Within two days of making contact with Sam in the office, Jordan had visited to advise us. Within a day or two we received our quote which appeared very competitive. Within a few days of accepting the quote, Bruce had begun work on the project. He was efficient, accomodating and completed the remodeling in a short period of time with no problems and no mess for us to clear up. We were treated with the utmost courtesy and professionalism by all members of the team we met.
Thanks PHR. I would like to thank you and am more than happy to recommend you to potential customers. Best wishes.

9 mai 2023
Avis spontané

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