Pick N Save Supermarkets Limited Avis 16

Réponse de Pick N Save Supermarkets Limited

21 mars 2026

We’re very sorry to hear about your experience and sincerely regret the inconvenience caused. Finding an issue like this inside a sealed product is understandably concerning and disappointing.

Please be assured that this is not representative of our usual quality standards. While our products go through strict quality and hygiene checks, this appears to be an isolated incident, and we are taking it seriously by reviewing the matter with our quality control team.

Your feedback is important to us and helps ensure we continue to improve our processes and product quality.

Thank you again for your feedback. It helps us improve and maintain the standards our customers expect.

Kind regards,
Customer Care Team
Pick n Save Supermarkets Ltd

Réponse de Pick N Save Supermarkets Limited

2 févr. 2026

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations.

At Pick n Save, we take product quality, pricing transparency, and customer service very seriously. Our TFS range is developed to offer carefully sourced products, and we regularly review both quality and pricing to ensure fairness and value. That said, we appreciate that value is subjective, and your comments have been noted for internal review.

We are particularly concerned to hear about your interaction with a member of our team. Courtesy and professionalism are non-negotiable standards for us, and any behaviour that falls short of this is taken seriously. We will be investigating this matter internally to ensure appropriate steps are taken.

We serve a diverse customer base, including senior customers, and we regret that you felt uncomfortable during your visit. This is not the experience we aim to provide.

If you are willing, we would welcome the opportunity to understand more about your visit so we can address the issues properly. You may contact our management team directly at [insert official support email], quoting this review.

Thank you again for your feedback. It helps us improve and maintain the standards our customers expect.

Kind regards,
Customer Care Team
Pick n Save Supermarkets Ltd

Réponse de Pick N Save Supermarkets Limited

2 févr. 2026

Thank you for your kind feedback. We’re pleased to hear that Mayur and Chirag were able to assist you and provide helpful advice. We will be sure to pass on your appreciation to them.

We look forward to welcoming you again soon.

Kind regards,
Customer Care Team
Pick n Save Supermarkets Ltd

Réponse de Pick N Save Supermarkets Limited

8 oct. 2025

Hello,

Thank you so much for your kind words! We're happy to hear that you found the process very easy and our prices competitive. At Picknsave Supermarkets, we work hard to provide a seamless shopping experience and great value for our customers. We truly appreciate your support and look forward to serving you again soon!

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

19 mars 2025

Dear Priyanka sharma,

Thank you for your kind words! We're glad you enjoyed our selection and found the taste authentic. Looking forward to serving you again!

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

19 mars 2025

Dear Riya Arora,

Thank you so much for your kind words! 🌟 We're delighted to hear that your order arrived in perfect condition. At Pick N Save, we take great care in packaging and handling to ensure your items reach you safely. Your satisfaction means the world to us, and we truly appreciate your support. Looking forward to serving you again!

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

Actualisé le 15 mars 2025

Dear Soranjeet Ahudja,

Thank you so much for your kind words and for being a loyal customer at Pick N Save! We're thrilled to hear that you love our selection of fresh produce, spices, and frozen snacks. Our goal is to bring the best Asian and Indian groceries under one roof, and it’s wonderful to know we’re meeting your expectations.

We truly appreciate your support and look forward to serving you again soon! 😊

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

Actualisé le 15 mars 2025

Dear Parth Virda,

Thank you for your wonderful feedback! We’re delighted to hear that you find our prices competitive and enjoy our promotions on essentials. At Pick N Save, we strive to offer the best value without compromising on quality, so it’s fantastic to know that we’re helping you save money on your grocery shopping.

We truly appreciate your support and look forward to welcoming you back soon! 😊

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

15 févr. 2025

Dear U Kapadia,

Thank you for your feedback! We're glad to hear that you found the our website easy to use. We always strive to ensure a smooth experience from start to finish.

If you have any questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again.

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

Actualisé le 23 janv. 2025

Dear Hartash Dale,

We sincerely apologize for the inconvenience you have experienced with your order. Please be assured that we shipped your items on the same day, even though the order was placed after our 1 PM cutoff time, as a gesture of goodwill. Unfortunately, the delay was due to unforeseen issues with our courier partner, DHL.

We understand how frustrating this must be and are actively following up with DHL to resolve the matter. Our team is committed to providing the best service, and we will work with the courier to ensure such incidents are minimized in the future.

We truly value your business and appreciate your patience.

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

23 janv. 2025

Dear Hartash Dale,

Thank you for your feedback! We're glad to hear that you found the ordering process easy. We always strive to ensure a smooth experience from start to finish, and we are confident that your delivery will arrive on time as promised.

If you have any questions or need assistance, please don't hesitate to reach out. We appreciate your trust in us and look forward to serving you again.

Best regards,
The Pick n Save Team

Réponse de Pick N Save Supermarkets Limited

4 juil. 2024

Dear Mayur Patel,

Thank you for your wonderful review! We're delighted to hear you enjoyed our selection of international foods and found everything you needed in one place. We're also glad you appreciated the convenient parking.

We look forward to serving you again soon!

Best regards,
The Pick n Save Team