Pickyourtrail Avis 

I had a very disappointing experience with Pickyourtrail.

Our malaysian airlines flight was cancelled on the day of travel and 2 days were lost. so I contacted them regarding the remaining 2-day itinerary cost. Airlines agreed to provide a refund of lost amount, but this careless organization said they can not provide receipts or a proper cost breakdown for those unused days. these policies were never clearly explained during the booking process.

Before the booking their team especially the booking agent Rakshita dugar was extremely proactive, kept making so many calls and persistent in securing the booking. However when we were facing this issue. they were unresponsive unwilling to adjust the itinerary, and did not provide the level of customer service I expected.

I believe travel companies should be transparent about their policies from the beginning especially regarding cancellations, refunds, and documentation. Customers should not discover these limitations only after problems arise.

My advice to anyone considering booking with Pickyourtrail is to carefully read all the terms and conditions ask for written confirmation of refund policies, receipts, and itinerary pricing before making any payment. Also don't rely solely on their celebrity advertisements in site, they don't necessarily reflect the quality of customer service you will receive.

Everything was arranged perfectly

Did not like the hotel in bangkok
It was very old smelly rooms

Amazing resort and lifetime experience. Pickyourtrail team were so good and helped us pick the right package and locations for us. Throughout the trip they were available for any assistance and we faced no trouble during our stay.

This was my first trip with Pyt. I wanted to go to an international trip with my wife for honeymoon. I had interactions with several providers but the way pyt has followed up with me was nice and very professional. Right from start they helped me identify the places hotels and list of activities based on my interest and also provided honest feedbacks in the itenary process. I had a good experience over all travelling with them. They took care of everything they made sure that communication was proper during each phase like itenray creation, post booking, helping with packing and preparation for the trip and finally taking good care during the trip. Though they book fee external vendors for the activities they make sure that we are safe and things go as planned. I really likes the 24 hr support option where they answer you all questions and help you with any issues whenever you have concerns. They also helped with visa flight booking and everything needed for the trip. This gave me peace of mind and just enjoy the activities and return back home safe.

Very professional yet client friendly. PYT was available 24 x7 to address our queries and consider our specific inputs if any while curating the holiday plan. Especially "on-trip" support was fantastic!! I highly recommend PYT for all those who wish for a memorable vacation !!

Recommended the hassle free process,
Thanks for the support till return.

Good arrangement and support on time pickups and drops and 24/7 connections

Location of hotels And Co ordination from team was amazing

Very professional. Well planned itinerary.Technically advanced good support system. Polite staff. It was a good experience of our Scandinavia customised tour.

The whole trip was curated so well. Really appreciate the hotel bookings and transfers - very well organised.
Thank you team - Prerana for helping me curate the itinerary and assisting with any doubts I had. Renisha for helping with the itinerary modification as requested.
Special thanks and shoutout to Nitya for continuously coordinating with me while on the trip and making sure everything went as per plan. Truly a star team!

Thank you PYT for making our holiday seamless. This is our first experience with PYT, initially we had doubts and apprehensions after reading some reviews… good we took a chance and it’s worth it. Looking forward to another holiday in near future

Well organised and thoughtful. Every day checking and choice of hotels were excellent. Fantastic ground team with a very professional driver. Memorable and hassle free holiday.

Very good and professional service. The trip was amazing and the arrangements were excellent

No complaints.. good itenary and team picked up phone whenever there was doubt.. great drivers and good coordination

Trip was good and well organised with good online and offline support 24*7. Thank u for making our trip amazing.

This was our first internation trip and Pyt team made that very memorable and our trip coordinator Preethi made it ver much easier that is from planning a very good itenarary and taking care of all our documentation process very much and also with continuous followups from their trip from the very start to end of the trip made us travel very much with ease!!