I ordered a shirt for a specific event. A week later it hadn't been dispatched. I wrote to enquire and the replies were AI-generated. The AI lied, saying it would be posted the next day and would arri... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
i was pleased with the whole experience from the website & ordering but also the thoughtful aftercare emails, nothing too pushy but enough to be personal, add to that the scarf & gloves i ordered... Voir plus
The yellow bomber jacket was a tight fit.On explaining to the company the situation they said return it to us and we will forward the next size.Returned it to them and they promptly sent the replaceme... Voir plus
L'entreprise a répondu
I initially bought a large red gilet but too small. I therefore ordered an XL which is perfect. I am now in the process of returning the large one . Will use PF again as like the style of the gilet, e... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Magasin de vêtements de sport
- Magasin de vêtements de sport (activewear)
- Magasin de vêtements professionnels
Écrit par l'entreprise
At Pierre Francis, we believe that conscious consumption starts with careful selection. We thoughtfully source every piece in our collection, offering beautiful and durable goods from brands committed to sustainability and ethical production. Discover timeless style that reflects your values.
Coordonnées de contact
15 Burnet Lane, HP22 7DD, Broughton, Royaume-Uni
- adam@pierrefrancis.co.uk
- pierrefrancis.co.uk
4,2
Bien
252 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The maroon Vine colour sweat jumper…
The maroon Vine colour sweat jumper ordered was not true as in website. The colour was more plum purple when I received it. Disappointed with it.
5 janvier 2024
Réponse de Pierre Francis
Dear Customer
Thank you for taking the time to leave your review, even though it wasn't the most positive. We take all feedback seriously and appreciate you bringing your concerns to our attention.
We understand your disappointment in the color of the sweat jumper not meeting your expectations. You mentioned ordering a "maroon vine" color, but upon checking our records, it shows you actually ordered the "burgundy" option. Unfortunately, we currently don't offer a "maroon vine" color for this particular item.
While we strive to present our products as accurately as possible, including the "Colour representation is only as accurate as the web design process allows" disclaimer, we acknowledge that differences in screen settings and individual perception can sometimes lead to variations in perceived color.
In this case, it seems there was a mismatch between your expectation of "maroon vine" and the "burgundy" available. We sincerely apologize for this disappointment and are committed to improving our color representation.
Réponse de Pierre Francis
Thank you very much Nic for your time and review! Have a great day!
Réponse de Pierre Francis
Thank you Very much for your time and review! Happy Christmas!
Good quality and quick delivery
17 novembre 2023
Réponse de Pierre Francis
Thank you very much for your review!
Look fine so hope they fit
24 novembre 2023
Réponse de Pierre Francis
Thank you for your review! Have a great weekend!
Unfortunately i had to send the dress…
Unfortunately i had to send the dress back,as it was not what my wife wanted. But customer relations was 1st class,they paid me back straight away in my account and apologised the dress wasn't right for my wife. If only every company you dealt with was like that.
31 octobre 2023
Réponse de Pierre Francis
Thank you very much Anthony for you time and review! Much appreciated !
Great product and a very prompt delivery
31 octobre 2023
Réponse de Pierre Francis
Thank you for your time Fred and for your review!
Réponse de Pierre Francis
Thank you David for your review!
Réponse de Pierre Francis
Thank you very much for your review Mark!
Nice doing business with you
Nice doing business with you. The hat fits nicely, the strap at the back is an improvement in the previous one. Thanks for your prompt delivery
3 octobre 2023
Réponse de Pierre Francis
Thank you very much for your review!
Fast. Reliable. Recommended.
Really happy with the yellow goat we ordered, you’ll have no issues ordering from this great little company.
21 septembre 2023
Réponse de Pierre Francis
Thank you very much for your time and review! Much Appreciated!
Very nice and I will shop here again!
The products look very nice and the prices were also very good. The Gilet and rugby top are for my husbands birthday later this month so I cannot say what they look like on as yet but so far I'm very happy!
21 septembre 2023
Réponse de Pierre Francis
Thank you Maxine for your Review! We do hope your husband will be very happy! Best wishes for both of you
I have been totally impressed by the…
I have been totally impressed by the communication and good overall service. Thank you
7 septembre 2023
Réponse de Pierre Francis
thank you very much for your feedback!
Prompt and friendly response
Prompt and friendly response - genuinely grateful for the order. Tasteful thankyou card sent to me
4 septembre 2023
Réponse de Pierre Francis
Thank you very much for your feedback!
Réponse de Pierre Francis
Thank you very much for taking time and leaving review for us! Much appreciated!
Réponse de Pierre Francis
Thank you very much for taking time and leaving this review for us! Much appreciated!
Delighted
Fast delighted very, beautiful, lightweight vesrs, perfect for this season. Brightly-coloured and colourfast too!
7 juin 2023
Réponse de Pierre Francis
Thank you for taking time and leaving review. Much appreciated!
Good customer service good quality…
Good customer service good quality products and good prices
30 mai 2023
Réponse de Pierre Francis
Hello
Thank you very much for taking time and leaving review for us! Much appreciated!
Very good delivered an excellent time
25 mai 2023
Been a week since a placed order and…
Been a week since a placed order and I'm still waiting ..Will update as soon as I recieve
29 mai 2023
Avis spontané
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