Great with answering questions and providing best customer experience. Not a scam like many others I came across by trying to find add ones for my reformer that didn’t come with
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Lisez les avis des autres
I purchased the Elina Cadillac Reformer. It arrived within the time predicted, carefully packaged so that everything arrived in great condition. The reformer is very well built…my instructor came ov... Voir plus
Pilates reformers aren’t cheap but you definitely get what you pay for. I have been using my cadillac for months now and I’m so impressed with how they perform. I can really feel my body transforming
Sol from Customer Service was very responsive about getting missing parts to us. He communicated well with us from order of the Pilates chair all the way to delivery. The chair is beautiful and we a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Pilates Matters is an online retailer providing competitive prices on the best Pilates Equipment available. We are an authorised dealer for all your favourite Pilates brands. We provide high quality products that you can rely on with top-rated customer service. Since opening we have built up a reputable establishment online. We have a great team and are growing rapidly. If you have any questions about our products, or if you would like to check the availability of an item, please feel free to get in touch. Our team are always willing to help.
Coordonnées de contact
5 stars
Great with answering questions and providing best customer experience. Not a scam like many others I came across by trying to find add ones for my reformer that didn’t come with
10 avril 2026
Fast response when I had questions
Fast response when I had questions, fast shipping and delivery.
20 mars 2026
Basi Spine Corrector
I ordered a spine corrector (Basi) . It took awhile to arrive due to shipping issues. But the owners were very helpful to get it resolved, and it’s such good quality . Can’t wait to use it !
11 mars 2026
Avis spontané
Have been debating ordering a Refomer…
Have been debating ordering a Refomer for some time. Finally pulled the trigger. Im glad I did. Great quality and arrived quickly.
25 février 2026
Everything from the sales reps advice
Everything from the sales reps advice to the shipping was handled professionally. I am very pleased with my purchase
9 octobre 2025
Avis spontané
One of the only companies that are…
One of the only companies that are happy to offer genuine, helpful advice. Seems like everyone else is just trying to sell me something
2 mai 2025
Avis spontané
Fast and Great Quality Reformer
10 juin 2025
Avis spontané
Pilates Matters offers a decent…
Pilates Matters offers a decent selection of Pilates equipment. I opted for a Peak Pilates Casa based on a sales rep's advice. The price was fair, but the shipping took a week longer than expected
13 juin 2025
Avis spontané
Chair is sturdy and well-made.
Ordered a Peak Pilates Chair from Pilates Matters. The product is sturdy and well-made.
22 mai 2025
Avis spontané
The Elina Pilates Reformer from Pilates…
The Elina Pilates Reformer from Pilates Matters is a solid piece of equipment.
26 avril 2025
This is a spammer
This is a spammer. The bought a bad email list with names of past employees from over 10 years ago, emailed them without their permission and when you the main number you get a voice recording. Sending emails to deceased employees is not a way to gain my trust. Buying email lists and spamming people is against the law. They should read the CAN/SPAMM act passed by our US congress.
10 octobre 2024
Avis spontané
Recently purchased a Merrithew Ladder
Recently purchased a Merrithew Ladder Barell from Pilates Matters. The variety of accessories they offer is quite impressive. A sales rep recommended this particular model, and it has been a good fit for my needs.
21 août 2024
Avis spontané
The price was fair
Pilates Matters offers a decent selection of Pilates equipment. I opted for a Peak Pilates Casa based on sales rep’s advice. The price was fair, but the shipping took a week longer than expected.
10 avril 2024
Avis spontané
I purchased the Elina Cadillac…
I purchased the Elina Cadillac Reformer. It arrived within the time predicted, carefully packaged so that everything arrived in great condition. The reformer is very well built…my instructor came over to look at it and was very impressed with the quality. While the pieces are numbered to help with assembly, there were no instructions included. The YouTube video we found was made in 2000 and didn’t include some changes which have been made. This would be the only criticism I would have…otherwise I’m very happy with my purchase and feel that I received great quality at a reasonable price.
24 février 2024
Pilates Matters delivered
Sol from Customer Service was very responsive about getting missing parts to us.
He communicated well with us from order of the Pilates chair all the way to delivery.
The chair is beautiful and we are very happy with its quality.
4 janvier 2024
Ordered a variety of Pilates…
Ordered a variety of Pilates accessories from Pilates Matters. The products are good, but the varied shipping times for different brands was a bit confusing.
20 janvier 2024
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