Item was easy to order. Product - as described - was delivered sooner than expected. First class service.
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Lisez les avis des autres
Paid for item weeks ago, never arrived. Customer service appaling. Was told two different dates I had a refund processed when it was lies. I've screenshots of them contradicting themselves. Kept being... Voir plus
Excellent service from Pillsphere! Ordered tablets after a short questionnaire, and my order was approved and dispatched very quickly. I had updates all the way and my tablets were flatpacked and push... Voir plus
Perfect service! Ordered some iron tablets with next day delivery, as I’d missed the cut off I expected them to be delivered on Saturday. Received an email to say the clinical team had reviewed m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
PillSphere is an online pharmacy and healthcare retail platform that provides customers with access to a range of pharmacy, personal care, and health-related products through a digital ordering experience. The website is designed to help customers browse products, review relevant information, and place orders in a clear and structured way. PillSphere aims to present product listings with key information such as pack size, ingredients, dosage or usage guidance, and other relevant details supplied by the manufacturer or distributor, helping customers review important information before making a purchase. Product availability may vary depending on stock status and supplier updates. The platform is built to support a straightforward online ordering process, allowing customers to search for products, add items to their basket, and complete checkout through the website. PillSphere continues to review and improve site usability, navigation, checkout flow, and general order communication to make the experience clearer and more efficient. The business also works to provide customers with order-related updates, including confirmation, processing, and delivery information where applicable. Clear communication around order progress and product availability is an important part of the service experience, and these processes are continuously reviewed and improved over time. Customer support also plays an important role in the platform’s service approach, with customer queries and feedback helping identify opportunities to improve response quality, website usability, and the overall ordering experience. Customer reviews help PillSphere understand how the service is performing in practice, with feedback used to assess areas such as website experience, product information, order handling, delivery communication, and support responsiveness. This helps the business identify areas for ongoing improvement and maintain transparency for future customers.
Coordonnées de contact
Royaume-Uni
- pillsphere.com
4,4
Excellent
497 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 21 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Terrible service
Terrible service. I had to chase an order 3 times with no updates unless i chivied them. Untraceable Tracking Number issued - still no goods and its been a week. Quick to take payment!
17 juillet 2026
Avis spontané
Quick response and appropriate checks/…
Quick response and appropriate checks/ questionnaires
29 juin 2026
Worst online experience ever!
Easily the worse company I have dealt with in over 20 years of online shopping. I ordered a cold remedy and received sleeping pills instead! In the end it took almost 3 weeks to fulfil my order correctly and in the meantime they sent me nasty, insinuating messages.
Avoid this company like the plague.
15 juillet 2026
Avis spontané
Fast service
29 juin 2026
Good price for product
Good price for product. Would have given 5 stars if the communication regarding delivery had been more straightforward. I had to chase the company to find out when the product was being delivered.
29 juin 2026
Easy to order for housebound customers
It was very easy to find the items I wanted and simple to order them. The delivery was good but the questions about me and why I wanted it were a bit different and confusing.
30 juin 2026
The service was good and I got what I…
The service was good and I got what I purchased but I had to remind them to send my item after 3 days of not hearing from them before it was sent to me.
29 juin 2026
Order delivered in good time no…
Order delivered in good time no complications and good price
29 juin 2026
Very good service.Delivered quickly and…
Very good service.Delivered quickly and was exactly what I requested.Very confident and satisfied to order here again.Thankyou.
29 juin 2026
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