SCAM. It has been 2 months and my order never arrived. DO NOT ORDER!!! I AM REPORTING THEM - WILL FILE LEGAL COMPLAINTS.
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Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free... Voir plus
L'entreprise a répondu
I placed an order on March 6, 2024. My credit card was charged, however i never recieved a tracking number or my items. I have reached out via Email, Instagram Dm, and the Shop app i used to purchase.... Voir plus
Placed an order 2 weeks ago shipping was meant to be 3-6 days and have had no update or tracking provided. Reached out via email and through the website and have had no response. Terrible customer ser... Voir plus
À propos de l'entreprise
- Magasin de maillots de bain
- aussi dans
- Magasin de vêtements
- Magasin de vêtements de plage
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Pinkcolada is Australia's Go-to online Bikini store! Shop a wide range of gorgeous bikinis, swimwear and bathers. Browse our range of high waisted bikinis, one piece swimsuits, plus size bikinis & more!
Coordonnées de contact
Australie
- Hello@pinkcolada.com
- pinkcolada.com
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Great customer service
Great customer service! Beautiful bikinis and they fit well! Highly recommended.

Réponse de Pinkcolada
I ordered 3 separate pieces in October…
I ordered 3 separate pieces in October and it took until January and 3 emails chasing up until I received all of my items following a series of mistakes in the company's ordering procesd. Although all staff were polite, apologetic and responded quickly.
Poor customer service. Expensive. Size up.
Product itself seems like decent quality however it’s quite expensive and sizing is super off. I read a lot of reviews before purchasing. I’m a standard size M/au10 and ordered XL. Website states free exchanges but when I tried to do this, I was asked to send back at my own cost and customer service is extremely slow at responding. It’s been over a week now, might as well just keep it 🙄

Réponse de Pinkcolada
A+ Customer care
The customer care and service is very good. Jacklyn has gone above and beyond helping with questions and queries. I would shop with Pinkcolada again.

Réponse de Pinkcolada
Review!
After making my first purchase through pinkcolada, and unfortunately having half of it missing, the team at pinkcolada were amazing at helping resolve the problem. They kept constant open communication, and worked as fast as possible to sort everything out.
Once all my items arrived, they were of amazing quality, and fit perfectly!
I will definitely be making future purchases!

Réponse de Pinkcolada
Customer service was excellent
Customer service was excellent. I had sent an email regarding the issue and they resolved it really quickly and at eased. Definitely recommend the service.

Réponse de Pinkcolada
Waited 6 months for bathers to arrive
Waited 6 months for bathers to arrive.
On arrival I still only received 1 top when I ordered 2.
Only bothered to send 1 when I asked for a refund.
Great quality and fast delivery
Great quality and fast delivery. Excellent customer service too, thanks Pinkcolada!

Réponse de Pinkcolada
Swimmers are good quality although the…
Swimmers are good quality although the cup size is a little bit too small. I’m not sure whether I would size up or not.

Réponse de Pinkcolada
Great quality product
Great quality product. Their bikinis are the most flattering I have come across.

Réponse de Pinkcolada
I absolutely love these swimsuits,
I absolutely love these swimsuits,
I have bought multiple bikinis from here,
I haven’t sized up or down in any of the sizes,
I always buy a size 8,
Perfect sizes . Love these bikinis

Réponse de Pinkcolada
The only reason I haven't given 5 stars…
The only reason I haven't given 5 stars is it has taken a year to receive the bikini top. I had ordered it 2 sets of bikinis back in late Jan 2020. I received the ordered promptly in early Feb all except 1 bikini top. No message was included in the shipment. I contacted and was then advised thta it was out of stock. I received a swift response and advised it would be shipped immediately. I received it this week- 1 year on. I understand COVID hit it just would have been better to receive an email advising the delay.

Réponse de Pinkcolada
The sizing from model wasn’t correct…
The sizing from model wasn’t correct only just fitted

Réponse de Pinkcolada
Love the quality of the products and…
Love the quality of the products and the fit is perfect. Customer service was great when I made a mistake to help fix it all up for me.

Réponse de Pinkcolada
Great quality material and accurate…
Great quality material and accurate sizing. A little brief at the front with the ‘v’ cut.

Réponse de Pinkcolada
I think i have about 4 pairs of colada…
I think i have about 4 pairs of colada bikinis. I just love the cut of the bottoms they are the perfect fit & so flattering. Highly recommend 👌🏼

Réponse de Pinkcolada
definitely recommend buying from this brand
the bathers are extremely good quality and are exactly as they looked in the website. however, it was my first time ordering from their site and I got a bikini top that was slightly too big. the exchange process was a bit of a hassle. but otherwise, I would definitely recommend buying from this brand.

Réponse de Pinkcolada
My product arrived fairly quickly
My product arrived fairly quickly, which was great. However both the top and bottoms didn't quite fit. It was my normal size but both were slightly small / tight. Unfortunately did not have this style in the next size up available. It's a shame because the fabric seemed nice and thick and was a very pretty print. Would definitely buy again in the next size up if available. Also, the returns process was super easy and did not have to pay for it too which was fabulous!

Réponse de Pinkcolada
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