Pinky’s Iron Doors Avis 18

TrustScore 4.5 sur 5

4,5

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À propos de l'entreprise

  1. Fabricant de portes
  2. Porte intérieure
  3. Fournisseur de fenêtres

Écrit par l'entreprise

Pinkys Iron Doors has a team of expert Iron Door artisans that create an array of high quality single and double wrought iron doors with one-of-a-kind, modern iron doors.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Beautiful Doors

The sales person, Ernie was very helpful in providing size information and sending me a quote. I live in Tucson, AZ. where the door was shipped. Elizabeth kept me informed on the delivery date and time which was delivered right on schedule. Thank you!

7 avril 2026
Noté 2 sur 5 étoiles

Poor customer service

The doors were of good quality. Delivered within the quoted time. I spoke with them in person to get help building our dream doors. They sent me a draft with exactly what I needed. I verified with the builder who mentioned we needed a slightly different size to match the current plans. So I selected the same door we were quoted online and we adjusted the size. Black was the default color selected which was exactly what we wanted. When I placed the order, I sent the order confirmation to the rep I was dealing with to ensure what I ordered was what we had spoke about, minus the dimension change. The confirmation that came through was a typical generic email that order was placed and an order number. But nothing in regards to price or what I ordered. Apparently the other email went to spam which showed bronze as the color ordered. Even though the handle was correct in black. One would think this discrepancy would trigger someone to verify there wasn’t an issue from one to the other. Bronze door, black handle, when bronze was also listed in the handles as well. I don’t understand how the mix up happened, I do see where I could have caught it after they sent the email showing the bronze. However you would think for a 20k order there would be a customer service follow up walking through verifying the purchase. Thinking this you would be wrong. So I am stuck with a 20k door that also is a nice door I will have to have painted. I do not recommend using them, if you do hope you have no issues, as they will do nothing to remedy it.

23 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

We have ordered our door and excited…

We have ordered our door and excited for it to come in. The website is user friendly

22 mars 2022
Avis spontané
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Nikos is courteous and very responsive

Nikos is courteous and very responsive. Would highly recommend! Not to mention my Air 4 Double Flat is absolutely BEAUTIFUL!

15 mars 2022
Avis spontané
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS. We would love to see your beautiful AIR 4.

Noté 5 sur 5 étoiles

Great Company!

We just ordered our new front doors. Jason T. was super helpful in answering all of our questions and steering us in the right direction. Great experience! We can't wait to get our new doors. We know the company has a quality, sturdy and beautiful product.

25 février 2022
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Really nice people and customer service…

Really nice people and customer service on our doors. We ordered 5 of them and just installed them in our new construction. Look good! Can’t wait to finish and enjoy them

23 février 2022
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Easy process and lits of great…

Easy process and lits of great selections.

21 février 2022
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Very quick to respond to my question

Very quick to respond to my question, and gave me just the information I needed.

24 novembre 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Couldn't be easier

Made a quick call to Pinky's with a question. Was directed how to find the door I was looking for online and had my order placed within 5 minutes!

22 novembre 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Great customer service!!

22 septembre 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

I ordered a door that was not adequate…

I ordered a door that was not adequate for my state's cold temperatures and before shipping it they contacted me to ensure my choice. They saved me a HUGE headache and hundreds of dollars in shipping costs. If I could leave 10 stars I would. Thank you!!

22 septembre 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Responsive Customer Service

We just ordered our doors from Pinky's. I had lots of questions and their sales team did a great job of answering them and getting back to me quickly. I look forward to receiving our doors!

24 août 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience.

Noté 5 sur 5 étoiles

Great service from Jason as we went…

Great service from Jason as we went through the process of designing the perfect front door unit and Dutch door for mudroom. We cant wait to have them installed.
Highly recommend as we ordered one directly online as well as the custom design. Definitely like the options to choose what works best for our time, style, and budget!

24 août 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Easy to navigate website!

27 juillet 2021
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Réponse : Pinky’s Iron Doors

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with PINKYS.

Noté 5 sur 5 étoiles

Amazing Product and Service

Pinky's Iron Doors has amazing products! I ordered the AIR 4 - DOUBLE MINI ARCH which was in stock on Thursday and it was delivered to my home on the following Tuesday from Southern California to San Jose, Ca. The quality of the door is amazing! Everyone whom walks by our house makes a comment on how much the love the new front door! I have now specified 2 front doors for clients project that I am working on. Thank you Pinky's for the amazing ease of order and delivery experience.
Dennis Baldwin Interiors

26 juin 2021
Avis spontané
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Réponse : Pinky’s Iron Doors

Hi Dennis, we’d just like to thank you for taking the time to write this review of our Air 4 Double Mini Arch. We’re a family run business and every bit of feedback like this does so much to help us out! Thanks for your kind words. We would love to see photos of your beautiful doors. Please tag us at @pinkysirondoors and use #pinkysirondoors on social media. Thank you Dennis.

Noté 5 sur 5 étoiles

We love our doors

We love our doors! They help add a special gravitas to the our home and the ordering process was very easy and user friendly.

25 juin 2021
Avis spontané
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Réponse : Pinky’s Iron Doors

Thanks for the awesome review, Peter! We work hard to meet expectations like yours, and we’re happy to hear that Pinky's doors give a special gravitas to your home. Thank you!

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