My wife bought me a TMNT mallet putter cover, however she didn’t realize I have a center shafted putter, and Thomas was very helpful in helping me swap it out for the center shafted putter model, he... Voir plus
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Very impressive how quickly you resolved my issue. Deff have earned a customer for life now. Company’s could learn from your customer service.
I didn’t add a 20% code to my order, emailed pis and aces and they refunded me the difference immediately. Great service, looking forward to receiving my goods.
I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9... Voir plus
4,9
Excellent
115 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Quick response and answered my specific…
Quick response and answered my specific question. Thank you.
13 mars 2026
Avis spontané
Thomas is always so fast to respond and…
Thomas is always so fast to respond and amazing. An asset to the company for sure.
12 mars 2026
Avis spontané
Quick and easy order correction!
I made a mistake- ordered the wrong shaft position for my putter cover. Emailed them right away and by the next morning the correction was made and confirmed what I wanted. Thank you very much and looking forward to the product to arrive!
10 mars 2026
Avis spontané
Great Communication.
Great Communication.
Thomas was terrific.
I mistakenly ordered the wrong bag.
Tom took control and fixed the issue immediately.
Thank you Tom.
12 mars 2026
Avis spontané
Responsive customer service
Responsive customer service! Now if I can only get them to make the head cover I want in more than just the driver style!
10 mars 2026
Avis spontané
Thomas was very helpful with my…
Thomas was very helpful with my problem. Not surprised P&A customer service is like everything else they do. A+++
Keep up the great work!!
9 mars 2026
Avis spontané
Great support
Great support. Very quick to reply. Order was quickly received. Minor issue was handled very quickly. Will definitely shop here again.
6 mars 2026
Avis spontané
These guys could not have done any…
These guys could not have done any better when it comes to customer service. In a world of robots and AI, every phone call and email was answers with a live human being on the other end. Offering to make everything right, combining orders to save shipping, replacing items with the correct items etc. woke up to an email that completely fixed things and everything was an honest mistake. I have already made another order because this is the type of company I want to support. GO GO Pins and Aces. Love the products love the site love the chromed device.
4 mars 2026
Avis spontané
They noticed the issue right away and…
They noticed the issue right away and fixed it.
3 mars 2026
Avis spontané
Ordered 4 shirts for 2025 Christmas…
Ordered 4 shirts for 2025 Christmas gifts on the BOGO. Three of the shirts were great, but one was of a poorer quality and fit. Contacted the company to let them know and was told that the shirt in question was one of the free ones and, as a result, there was no recourse. It could be just me, but isn't this a bizzare policy? In the order I am addressing, the other free shirt was great. Something is clearly wrong with this picture, or someone on the team who handles quality issues hasn't read the "love it or return it" warranty.
29 décembre 2025
Avis spontané
I bought their liquor stick and it leaks, can't return
I bought their liquor stick. It leaks from every joint and the dispenser. I have called and emailed multiple times and they do not respond. I wanted to return it. They don't respond to requests for returns and there is no warranty or return info on their website. I am disputing the charge with my cc company, and apparently this company knows how to drag out a dispute. I had to submit more documentation by Oct 10. 5 months to resolve a defective product return request, and no end in sight. I would caution anyone from doing business with this company.
23 mai 2024
Avis spontané
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