PIP HELP CIC Avis 

242
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So glad I came across this organisation . They were so helpful from start to finish . Michelle was my caseworker and she took the stress and weight out of my appeal stage and managed it capably... Voir plus

Noté 5 sur 5 étoiles

David was a real help, allowing me to talk through some concerns I had and giving me a balanced explanation of things relevant to my case. He listened so well and was very kind. Thank you

Noté 5 sur 5 étoiles

Jeremy did my claim from start to finish he was always available . Jeremy kept me informed .guided me through what i didnt understand . I would highly recommend pip help cic . I got enhanced on both .... Voir plus

Noté 5 sur 5 étoiles

I am very grateful to PIP Help and Jeremy for helping my daughter with her successful PIP tribunal case. Before contacting them as her mum and advocate I felt I was getting nowhere but Jeremy and PIP... Voir plus

À propos de l'entreprise

  1. Organisme à but non lucratif

Écrit par l'entreprise

We are a Not-For-Profit Community Organisation supporting the rights and welfare of people with disabilities. We offer practical advice and assistance with all aspects of claiming Personal Independence Payment.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(242)

65 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly recommend this company

This is my first PIP claim, I won my case even though I originally received zero points and then 4 points, just before Tribunal I was awarded enhanced on both so I highly recommend this company. I have been supported in my journey all the way. They are very professional and knowledgable and I believe my claim would not have been successful without them. They took on the majority of the workload and referred to case law which I had no knowledge of. They supported me and were kind and compassionate throughout. Whether you get zero or not enough points, and no matter what stage you are in your application your chance of success is better with them behind you. I am very lucky to have found them. It was Julie who was my case manager and I feel very lucky and grateful for all the very hard work and support she put in and gave to me.

13 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I’m very sceptical when it comes to…

I’m very sceptical when it comes to asking for help for the fact it’s never received. I was at my lowest and randomly decided I’d search Facebook and came across pip assessment support group.

After reading comments and seeing nothing but positive comments I finally kicked myself to message. I got a response practically straight away we chatted a little I gave details that I needed and was told David would be in contact but she couldn’t give me a definite time or how long which I fully understood. Not going to lie in my head I was thinking here we go being fobbed off again. i hold my hands up I was wrong a few days later David contacted me. I’m no good on the phone I never get to the point, I waffle on like now and never say everything I need to say. David was amazing he was patient, kind and so understanding and just made me feel at ease. i lost contact with David through alot of personal problems myself. however with David’s advice and giving me pointers on what to focus on I won my tribunal case and it’s all thanks to David and he’s team. Thank you from the bottom of my heart you’ve finally made life liveable and easier.

2 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

I was given some information by this…

I was given some information by this company which then helped me with my claim, I’m beyond happy and impressed with the customer service agent he was so kind and helpful thank you David

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I won my pip tribunal after scoring 0…

I won my pip tribunal after scoring 0 points on assessment and mandatory reconsideration. DWP were savage but Kim kept me going, at the end of the phone every step of the way. Thank you so much Kim & PIP Help. A small price to pay to be heard.

3 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Jade was amazing

Jade was amazing, I'm currently having a life and death procedure, am constantly exhausted and had minimal fight in me to face the paperwork and process of this claim. My wife is juggling dealing with kids, work, keeping the house and everything else together and was equally placed. Jade supported us so much and explained the process all the way and recommended all the supportive evidence required and chatted through the whole application process and helped my wife with so many questions and queries so my wife could then complete with me with minimal stress. Just received full enhanced rate award, without an interview which wouldnt look forward to either in present condition and couldn't be happier. Jade you're amazing and thank you to PIP Help CIC

8 août 2023
Avis spontané
Noté 5 sur 5 étoiles

My experience has been fantastic with…

My experience has been fantastic with this company and especially a lady called Maddie, she has been kind caring and honest I could not have done this without her help and guidance. She guided me through every form that had to be filled in and made me feel I am a good honest person and entitled to everything I got with Maddie’s help, If anyone is ever dubious about getting help from Maddie and CIC I absolutely implore you to do it THANKS MADDIE you have changed my life for the better xxx

16 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Helpful organisation

Having received zero points on the 2 previous PIP form attempts, I was recommended PIP HELP CIC. As I had already gathered some evidence, it helped my case worker to evaluate what I had and what I then required to complete the case. I then contacted DWP for the PIP form in March 2023, my casework did a typed up evidence, from going through each question, and sent it along with the attachments etc in May. I couldn't believe my eyes when I received a text message to say that I was successful but had to wait for a letter to arrive to explain what level I have been awarded. If it hadn't been with the help from PIP HELP CIC, I would have probably been rejected again.

3 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Grateful to Annie from pip help for her…

Grateful to Annie from pip help for her support , I really couldn’t have done it without her. Prompt responses to my messages and calls. Great advice. Was there every step of the process which ended in me getting awarded pip . Can’t reccomend them enough. X

29 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend pip help

I applied for pip and got 6 points and did an mr and was still awarded 6 points, I got in touch with pip help and jade dealt with my claim and was very thorough, so we appealed and got awarded daily care, took around 2 months from jade helping and 3 weeks for dwp to over turn the appeal before it even got to tribunal, so thank you ever so much to jade and company, would definitely recommend

22 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent service with outstanding results

We were about to give up after DWP made it clear they would not award points although we knew our son should be entitled. David and Kim actually listened and genuinely cared about our case. They managed to help get him a better rate than we thought he would get based on all the negative responses we kept getting from DWP. When we were all out of hope they encouraged us to keep going. Yesterday we were so pleased when our son was awarded enhanced rate daily living and standard rate for mobility. He was originally given zero points after his face to face assessment which was upgraded to only 2 points after his MR. We had a lot of evidence to support his claim but with Kim's help, legal expertise, guidance and support we knew exactly what areas and evidence to focus on at the tribunal and how to prove his daily struggles and get him the award he was entitled to. We will be forever grateful and recommend them to anyone who has been rejected or not been awarded the points they know they should have got. They also made us realise that he was entitled to more than we originally applied for as they listened to what he struggles to do daily and told us he should get points for things we never even realised he should and they got him those extra points too. I read a lot of online guides about what counted as a descriptor point and they not only managed to get him all the points we originally applied for but they knew exactly what other points he should get and got him those too!

3 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Just want to say a massive thank you to jen and dave

Just want to say a massive thank you to jen and dave they are such an amazing people so helping and surportive def needs to be more people like these guys they have a heart of gold I can't thank you both enough for how surportive you have both been I will Def be in contact amd be passing your details on to other people who need help

22 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

A CIC that deserves recognition

I am so very thankful to this incredible CIC, their help , care and the ongoing support for my PIP renewal. I am blown away by the successful outcome. The hard working team provide an invaluable service that is so needed for so many. I would highly recommend anyone struggling to contact this CIC and to never give up hope . Hold onto the light and know together we are stronger knowing we are each entitled to the Benefits rightfully deserved without judgment . Thank you so so much to all who helped me

21 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

I just want to thank pip help cic

I just want to thank pip help cic. I was in a very dark place, worrying so much after my recent review meant I lost my mobility component. This group has made me realise I'm not alone. I feel that I have a bit more faith in the process. And thanks to David for talking me through what steps to take next and for being so lovely

31 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

I cant say thankyou enough for these…

I cant say thankyou enough for these incredible people. David was on the phone to me when ever I needed him to support and ease my anxiety no matter what time or how long the call was going to be he was there and I never felt like I was a bother to him he supported me and guided me in so many ways. Kim was my rep and I would have that amazing woman anyday by my side even if I was on trail for murder lol . She was there to support me when I needed and told me constantly she will not abandon me she knows her Job and is bloody good at it, I felt like they genuinely cared and really wanted to help not like others who only care for money the great thing about this organisation is no win no fee and you only give back a percentage from you backdate money they only cared about me and getting what was in my right ! A million times thankyou once again to an angel without wings David and to my queen Kim. God bless you both

24 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Had an extremely helpful call

Had an extremely helpful call off David. He gave me tips on my new PIP claim and mentioned things, i would have never thought of!

Starting a claim can be scary but knowing how knowledgeable David was and the fact he said i could call with questions if CAB couldn’t help made me feel a little more at ease.

Thank you for your help! I will definitely be using you should DWP decide they won’t or can’t award me PIP for Fibromyalgia..

Kind regards,

Claire

16 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend them… all you pay is…

Highly recommend them… all you pay is a percentage of your back pay if they win your claim which to me is money I wouldn’t of had without them anyway so it’s not even come out of my pocket.. kerry was amazing so helpful day and night call or text. I was sceptical at first not gonna lie but so so glad I went through with it. Thankyou so much once again 😊

26 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Abandoned us in time of need

Engaged with PIP Help over a six month period to try and get support with a challenging claim for my partner. They were helpful at first then after going through many lengthy calls, forms and following all their advice to the letter (including the undertaking an expensive private assessment) they just dumped us via a short email saying were not supporting our claim anymore. Absolutely shocking and insensitive way to treat people who are struggling so much, we're still very upset from it all. I followed up after this and had to ask for a call with a manager and all she could say was it "wasnt in their interest to pursue our claim". I understand this is a not for profit but completely unacceptable way to behave whether the claim is being pursued or not.

31 mars 2023
Avis spontané
Logo de PIP HELP CIC

Réponse de PIP HELP CIC

We are dismayed by your review of our community organisation, which is dedicated to helping those in need with disabilities.

We strongly dispute your spurious claims about our organisation and wish to state the following:

After conducting a thorough assessment of your partner's circumstances, we concluded that your partner did not meet the points criteria for receiving an award of Personal Independence Payment.

Furthermore, the decision to pay for a private OT assessment was yours. This was because your wife was unable to arrange an OT assessment through the NHS. It was NOT a requirement imposed by our organisation.

We have a responsibility to those we help to evaluate every claim at various stages, and we believed that it was not in your partner's best interest to continue with a claim that in our opinion had little chance of success. You were not dumped or abandoned.

Our website clearly states that *"we can’t act as representatives in every case. This is because we have a duty to act in everybody’s best interests. Sometimes that means telling you something you may not want to hear; like refusing to represent you if we believe it’s unlikely your claim for PIP will be successful. For example; your claim may have poor prospects of success, perhaps due to a lack of available evidence or not meeting the relevant PIP descriptors to score enough points to be awarded PIP." This you were fully-aware of from the outset when seeking our help.

Your review is not only inaccurate, but is also detrimental to our organisation and is most-certainly not reflective of the good work we carry out for the community.

Noté 5 sur 5 étoiles

Kim was really helpful from the minute I contacted the company

Kim was really helpful and informative throughout the process of appealing to the DWP. She attended the tribunal and took away all the stress for me and for my daughter who the tribunal was for was reassuring, helped explain procedures and processes. I would highly recommend

22 mars 2023
Avis spontané

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