Piraeus Avis 

Συνεχές πρόβλημα με σύνδεση στο e banking!!!!

1. ενημέρωση στοιχείων 3φορα και ακομα δεν έγινε, οι υπάλληλοι απλα δεν την έκαναν. 2. ραντεβου μονο μεσω e-baking a. γιατι χρειαζομαι ραντεβού β. δεν εχω e-banking g. επικοινωνώ με το κατάστημα και η απαντηση ειναι μέσω e-banking 3. προσπαθω να βγαλω ακρη τηλεφωνικός, αδικος κόπος παιδιά χειρότεροι είναι, εντελώς ανημερωτοι. Απο τις χειρότερες τράπεζες!!!!!!!!!!!

Η κυρία Μαρία Μυλοπούλου στο κατάστημα της Τράπεζας Πειραιώς στον Αρχάγγελο ήταν εξαιρετικά εξυπηρετική. Με βοήθησε να ενημερώσω τα στοιχεία μου με μεγάλη υπομονή, εξηγώντας μου το κάθε βήμα με σαφήνεια. Τα αγγλικά της είναι άριστα, κάτι που με διευκόλυνε πολύ. Ευγενική, επαγγελματίας και πρόθυμη — τιμή για το κατάστημα. Σας ευχαριστώ, Μαρία.

The one star is for Yianni, the one employee in Piraeus Bank in Rhodes town who took the time to help my friend with his query. The manager Kyria Stavrou was so unbelievably rude and condescending that she made me laugh out loud. I am so happy to see that other people have given similarly low marked reviews. We went to the branch to check why my friend had received a text demanding a certain amount of money be paid and the female manager spoke to him as if he were a piece of dirt on her shoe. All he wanted was a statement to show why that amount was due and she blamed him for not having on line banking and not having paid attention to what she’d said when he was last at the branch. He had no recollection of ever having met her before. I wish my Greek was better as I would have “wiped the floor with her” to use a very apt English expression. I bank with Alpha; they’re far from perfect but vastly superior to Piraeus Bank as far as customer service is concerned.

Unable, unwilling and extrem unfrindly!!! Never again...!!!!

Piraeus bank is by far the worst bank in existence, serving Greece and its people. Their banking system is below of any standards of any banking system worldwide. Piraeus bank useless/idiotic policy: let's say you opened an account in one of the branches in the city you live, and decided to go to a different branch within the same city to ask/do something regarding your account that you just opened. A BANK EMPLOYEE WILL NOT ALLOW YOU TO DO ANYTHING REGARDING YOUR ACCOUNT IN THAT BRANCH. HE/SHE WILL TELL YOU TO GO TO THE SAME BRANCH YOU OPENED THE ACCOUNT TO REQUEST, ADD OR DO WHATEVER YOU NEED TO DO REGARDING YOUR ACCOUNT, EVEN THOUGH IT IS THE SAME EXACT BANK YOU OPENED THE ACCOUNT WITHIN YOUR CITY. THAT IS CALLED STUPIDITY IN THE HEIST DEGREE. Incompetence of the shareholders to the heist degree, who they are Dim-witted useless idiots and who they are transferring/teaching their incompetence and idiocy to their employees and staff of each Piraeus branch in every city in Greece. They have the most idiotic system in terms of maintaining an account. Their e-banking is the most unrealistic and idiotic from any other bank within Greece and abroad.

How dare they ask me for my American social security number so I can get a debit card after my debit card for lost so now I don't have one

I transferred my money as fas as I could, as this bank blocks all my important transactions due to system stucking as they state without further explanation. I have lost a great chance to buy final 4 tickets due to their blocking and now I am in desperation. It's my first time that I will take someone to court for moral compensation, as their behavior has caused me serious issues.

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Excellent experience with the staff

Η χειρότερη τράπεζα ιδίως στο θέμα εξυπηρέτησης. Δεν απαντάνε στα τηλέφωνα, για οτιδήποτε χρειαστεί πρέπει να κλείσεις ραντεβού και αυτό μετά από μήνα στην καλύτερη των περιπτώσεων. Αγενές προσωπικό. ΜΑΚΡΙΑ!

As I thought it a ‘good idea’ to change my bank in Greece, I contacted them to arrange for an appointment for when I visited the country a month before my arrival. After being passed around from pillar to post (not really unusual in Greece tbh) the relevant branch started asking me questions, which I answered straight away. These questions, many of which were totally irrelevant and others that I had already answered, carried on for over 2 weeks. Eventually they decided they would do me a favour and grant me an audience!!! The next problem was that the first available appointment was for a month from then, so could not have one whilst I was there. they made it quite obvious that they do not want the business, so they should not claim to be a retail bank. Comical if not such a serious field

Extremely unprofessional and the worst customer service ever! Tried to call from abroad the call centre and I was on hold for over an hour after 5 minutes extremely long and non customer friendly verification and manage to get the ability to speak with a representative drop's you to a waiting line which you think you will speak with someone....nooop I would still be on hold if I would check theirs website to realis that is not operating....!!!!! Well done....

I wired my cousin a christmas present of $255 and they said I did not put her name correct so they returned the wire minus a $53 fee. So they only returned $202 dollars because the recipient name was spelled incorrectly. All other bank account number were correct. And they charge 10 euros to send the wire. They are crooks. I will never deal with this bank again. Once bitten, twice shy. I'm just going to mail a check next time.

Horrid , horrid so-called service but then typical of Greece .There are so many things to say ,one doesn't know where to begin. I'm on the phone to them now ,a costly long distance call ,the system informed me there was a wait if 30 minutes, it's been 130 minutes and even though I was curious to see how far this would go , I've decided to give up 139 minutes waiting on the phone at a time when they're not at all busy( 1am to 3:10 am).. One out of 5 stars is too generous a score when it comes to this awful bank

The worst bank in Greece winbank.
Avoid ATMs they're changing you more I'm visited Piraeus in trikaka Thessaly. For 400 Euro the cost was 4831 SE Swedish Crones.insted for 4381. 500 hundred +
When I Entered bank Local to combline.
Why? The answer was that perhaps the Owner of my Visa card in Sweden charged me.withc is not through.
They're Robing costumers with cards from foreign banks

I only give 1 star because there is no zero star option.The receptionist seemed very uninterested in helping my elderly mother pay property tax notices. We're from Canada and she is used to paying them with a teller but this employee told her to go to the bank machine and pay 6 seperate payment notices. The bank was completely empty of customers at the time and he was busy chatting with the cleaning lady. I guess the poor fellow was too tired to stamp 6 sheets of paper.

Casualness and disattention rule
Fine the Solonos street branch has a renewed look and everything feels swift and efficient. Behind the "make-up" is a bank where basic needs are met -largely through online banking functioning according to some American-style idiosyncratic structure that does not go well with European and for that matter Greek life-style. Other services?: Forget about them.
Specifically their ERGO home insurance policies much promoted at present are a total fraud. Their personnel is not trained to deal with them; they have no mechanism to establish the real facts about home damages and again in a very American-style ERGO insurance company uses sub contractors as for In-con company that without checking -even an on-site visit- the insured property defines refunds with no clear parameters, no charts, no benchmarking with market costs and the like.
The result? First report filed on: 06.02.2025 and........NO REFUND as of today.
Engagement of Piraeus Bank?: Zero.
Good luck to others like me who thought home insurance is a must in the civilized world.

Σήμερα 10 Αυγούστου 2025 τους ενημέρωσα ότι δεν έλαβα ποτέ την χρεωστική μου κάρτα. Στην τηλεφωνική επικοινωνία που είχα ακύρωσαν την κάρτα την οποία δεν είχα λάβει και με χρέωσαν χωρίς να έχω λάβει άλλη κάρτα. Πριν καλά-καλά επιβεβαιώσω την ακύρωση η υπάλληλος προχώρησε χωρίς την άδειά μου εννοείται συζητήσαμε για την επίσκεψή μου στο κατάστημα. Απαράδεκτη υποστήριξη απαράδεκτη τράπεζα. Η κάθε συναλλαγή μαζί τους αποτελεί και πρόβλημα. Απορώ πως δεν έχουν κλείσει ακόμα.