Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This is an absolute scam, not safe for children at all, very dangerous item, the straps wrap around the legs! The reviews on trust pilot are AI generated and fake, should not be allowed to sell this... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was brilliant for helping my baby sleep soundly during the newborn stage . He slept so much better on it than he did laying flat, suffered with colic and reflux so made night time wake ups less s... Voir plus

Noté 5 sur 5 étoiles

Premature baby born at 29 weeks with significant health problems and reflux being one of them! Waking up in night to hear my baby weighing 3lb weight choking on his sick! Most terrifying experience!!... Voir plus

Noté 5 sur 5 étoiles

This product has helped so much. Our baby is sleeping way longer and deeper with far less spit ups after feeding. My only wish would be for a removable and washable cover, but other than that, absolut... Voir plus


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This company appears unreliable

This company appears unreliable. I ordered on 18 February and paid for express delivery, but to date I’ve received no update on when my order will be delivered. My follow-up email was also ignored.
Any company that offers paid express delivery without clear timelines or customer communication should be avoided.

18 février 2026
Avis spontané
Logo de Pishuw

Réponse : Pishuw

Hi,

We’re very sorry to read this and completely understand how frustrating it is to be waiting without clear updates, especially when you selected express delivery.

We’d like to clarify that we do aim to respond to all messages within 24 hours. In some cases, direct emails can unfortunately land in our spam folder, which may delay our reply. For the fastest assistance, we always recommend using the contact form on our website, as those messages come through reliably to our support system.

You should have also received a shipping confirmation email shortly after dispatch containing your tracking number and delivery details. If you’re unable to locate it, please check your spam/junk folder as well.

Please reach out to us via our contact form with your order number and we will prioritise your case immediately and provide a clear update on your delivery status.

Noté 1 sur 5 étoiles

SCAM DANGEROUS ITEM

This is an absolute scam, not safe for children at all, very dangerous item, the straps wrap around the legs!
The reviews on trust pilot are AI generated and fake, should not be allowed to sell this item. When you want to return the item Pishuw give you and option where your are guaranteed to loose out the majority of your money, DO NOT BUY

2 février 2026
Avis spontané
Logo de Pishuw

Réponse : Pishuw

Hi Ami,

We’re very sorry to read this and we take concerns about safety extremely seriously.

The DreamCradle is specifically designed with infant comfort and safety in mind, including a secure strap system intended to prevent sudden rolling and provide gentle support. That said, we always advise parents to follow the official safe sleep guidelines of the country they reside in and to use extra supervision with newborns, as every baby is different in how they move and respond to sleep aids.

If the straps appeared to wrap incorrectly, this is often related to fit or adjustment, and our team is always happy to guide customers to ensure it is used as intended and safely.

Regarding returns, we do not aim for any customer to “lose money.” We offer flexible resolutions depending on the situation, including partial refunds that allow customers to keep the item, as well as full refunds upon return. Our goal is always to find a solution the customer is genuinely comfortable with.

We’re a small brand and customer safety and satisfaction are our top priorities. If you’re open to it, we would truly appreciate the chance to review your case directly and make this right for you.

Noté 1 sur 5 étoiles

Awful company to get hold of

Awful company to get hold of. Contacted as i hadn’t received my parcel even though paying for express delivery. Would not recommend this company to anyone.

11 février 2026
Avis spontané
Logo de Pishuw

Réponse : Pishuw

Hi Shreena,

We’re sorry to hear that you felt this way, as that’s certainly not the experience we aim to provide.

After reviewing your order, we can confirm that your parcel was delivered on the same day as your review. There was a slight delay during transit with the carrier, which was unfortunately outside of our control. As a gesture of goodwill and to ensure customer satisfaction, we also refunded your express shipping cost when you reached out about your order status.

We always aim to be responsive and fair when delays occur, even when they are caused by external courier issues. That said, we understand that waiting for a delivery, especially when express shipping is selected, can be frustrating.

If there is anything further we can assist you with, our support team is always happy to help.

Noté 5 sur 5 étoiles

An absolute must for a newborn

An absolute must for a newborn. This product is the one thing I would absolutely recommend 100% It’s been invaluable for help with acid reflux. Put into the pram and into the cribb. Portable everywhere and goes from lounge to bedroom to bathroom for sleep and playtime.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Omg love, love … LOVE IT!

Omg! Game changer for my newborn!
I use this product throughout the day to help with bub keeping feeds down after he has drunk his milk.

Also so good to have in the cot when I need to urgently put him down while my 18month old trying to get into everything! Haha

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Best bed

Best bed

Honestly helps my baby so much, sleeps so well on it, whether it last 3 days or 3 months it’s definitely worth while, probably my best and most needed purchase during my baby shopping spree, I would 100% recommend

20 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This was brilliant for helping my baby…

This was brilliant for helping my baby sleep soundly during the newborn stage . He slept so much better on it than he did laying flat, suffered with colic and reflux so made night time wake ups less stressful, he easily went back off to sleep after feeding whereas without it I was having to burp him for ages - this cut the burping down to half the time. Definitely recommend. It’s no longer needed now as he doesn’t have colic or reflux issues.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

10%satisfied

Very happy with this product, I recommend it to everyone who has small babies. They feel comfortable and safe! 100% satisfied!

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Lifesaver with grandson with severe…

Lifesaver with grandson with severe reflux and colic. Being able to keep him upright after a feed and knowing he was safely secure has taken all the worry out. Great product.

1 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

I’m pleased with the DreamCradle

I’m pleased with the DreamCradle. My baby uses it comfortably, and I’ve noticed improved comfort during rest. Reflux is still present, but the product helps my baby settle more easily. Delivery was fast and excellent.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

100% recommend

Super quick delivery. Quality product. And does exactly what it says. My baby was suffering not able to sleep longer than 2 hours at a time. Bringing bottles back up. First night she wasnt to sure. But second night she slept like a dream. She is 2 months out and now has he bedtime bottle around 9 and doesnt wake till between 4 and 5. Would 100% recommend

29 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Premature baby born at 29 weeks

Premature baby born at 29 weeks with significant health problems and reflux being one of them! Waking up in night to hear my baby weighing 3lb weight choking on his sick! Most terrifying experience!! Since using this he’s had nights sick free! No more scary choking episodes! Been absolutely a god send! Had 7 premature babies and found this on baby 7! I highly recommend especially for premature baby’s!! Xx

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought this for my first grandson…

I bought this for my first grandson because his mom had dreadful reflux and I didn’t want him to suffer. Unfortunately he was in nicu for a few weeks where he had reflux often. When he got home he was put on the mattress and he has had little to no reflux. As a newborn he only wakes for a feed unlike when he cried for hours in hospital. We love as well that it’s easier to check on him from bed because he’s slightly elevated, giving great peace of mind

9 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Improved sleep for babies and parents

Our 6-week-old daughter was really struggling to sleep on flat surfaces, both during the day and at night, and would rarely sleep for longer than 15-20 minutes at a time during the day. We’ve used the Dream Cradle for only a few days now and are already seeing a massive difference. She’s sleeping longer both day and night, and her reflux seems to have improved. It’s also easy to transfer her (with care) to the crib if she’s fallen asleep on the Dream Cradle in another room. Overall, we’re very happy so far. Wish we had heard about it earlier.

14 janvier 2026
Avis spontané

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