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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not play with them if you want to get paid your winnings. Worst customer service and just gives you the run around. 0 stars. No recommendation

Noté 1 sur 5 étoiles

am I getting scammed out of my $670 withdrawal .. read all we’ll see what happens soon. they asked for all my information. I’ve been patiently waiting my 10 business days and they said they cannot do... Voir plus

Noté 1 sur 5 étoiles

I won $2500 and they denied my withdrawal saying I did not play slots or keno the entire time. I played slots to get through the playthrough then moved to table games. But since I did that, they denie... Voir plus

Noté 1 sur 5 étoiles

Won my max cash out $100.00 and no pay out starting to see how they're all connected through inclave so if you had played in one they'll try to steal your money and lie and say you claimed multiple bo... Voir plus

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Looking for the safest and best online casino in the USA? Don't look any further! Up to 450% bonus and a dedicated support team are waiting for you at Planet 7 Casino!


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Mauvais

TrustScore 1.5 sur 5

146 avis

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Tous les avis

(146)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

got cheated out of a withdraw0

got approved for a withdraw and then i waited for over 2 weeks for my withdraw only to go to them to ask where it was and they said they decided that it was refused and kept the money

30 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

2 month waiting time for withdrawal approval

I give this a four star so everybody can read this. Planet 7 casino will rip you off if you win any money at all. They will try to say that you used mixed funds or will leave your request in limbo for 2 months so you can use that money to play and lose all of it again. This is the first time I've won and they owe me a little over $2,000. That was 3 months ago. They keep saying that the manager that approves it is on medical leave then recently they said that they could not approve it because I used mixed funds which is all b******* because it was 100% cash deposit no bonus is used! Complete scam! Do not play. Plus all the games suck they're old and they have no live blackjack dealers. Horrible old and a bunch of scammers.

3 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

I won $4000 on a no deposit bonus which…

I won $4000 on a no deposit bonus which happened after I played all my wager and was playing with my own $ now. I tried to cash out but my $4000 dwindled down to $1700 for some reason, which they eventually denied me of because I was using mixed funds. I went back to look at my transaction history and it shows that the manager approved my withdrawal. I bookmarked it so wish me luck.

1 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I played at Planet 7 Casino and no payout

I played on Planet 7 casino, won 2500, but they won't pay because they say I mixed funds. They denied my withdrawal and put my money back on the games account, and I played some with it. How is that mixing funds? If that's the case, it is all mixed. They sent me a bonus and told me to enjoy playing while I waited for my never-coming payout. Planet 7 does not pay its players. First, they kept asking for the same documents

19 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The biggest scam site I've ever played…

The biggest scam site I've ever played on, won and tried to cash out which they denied, then they said I mixed funds and am no longer eligible to cash out my 200$ and withdrew it from my account into their "manager withdrawal account". Absolutely ridiculous site.

26 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Planet7casino..You won't get a…

Planet7casino..You won't get a withdraw.
All you will get is a whole bunch of excuses. I put P.O. Box for address. Was told they don't except po box.
OK no problem, but I can't receive mail at physical address. RV park.So gave them physical address. Now send us $10 crypto so we know it works,don't want to loose your money.
I should have known better right then.
Anyway it won't except $10 so have to send $20. Went through no problem.
Now it gets crazy, we need you to send utility bill. I don't have utility bill is an RV park. Water electric included. OK sent them voters registration card. Both addresses on it. Po and physical.
So they write me back need utility bill.
OMG 100 time that's all I heard. What part of don't get don't have utility bill¿¿¿
I sent so many documents with my name send address they know what medication I take, contact prescription, what car I drive, my bank statement, driver's license, etc. Ect. Ect.
So I call to check back. Well mama we need a copy of your utility bill.
Are you serious? So sent letter from landlord for lot payment and what's included..so I call back to see where we are at. Well mama all we need is copy of utility bill. WOW.. I Have been trying to get through to them I don't pay utilities.
2 months I have been dealing with them.
I'm going to make an effort to contact them every single day till there as sick of me as I am them.
I googled about casino. Wish I would have done that 1st. It's not good. Blacklisted what I read. Any suggestions ¿?? .Kiss my money good buy and quit waisting my time??
So I run across 7usslot. They gave me $15 to play within 10 mins. Over 200.
Every game I played was hitting. Ain't no way. Then they say deposit and we will send withdraw. Too Who you have not even asked my age, address, name, nothing. I don't think so.
Now I can give you a list of good casinos.
Got my withdraws, customer service good no problems.
High5casino.com
Nolimitcasino.com
Pulse.com
Funcity.com
Zulacssino.com
Thank you for listening
Charla

27 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I wish I would’ve read some reviews…

I wish I would’ve read some reviews about planet 7 before I spent any money. I tried to verify my ID. I sent very clear pictures of my ID and they denied it every time saying the pics were too blurry. But I took the clearest pics possible using a camera stand and high quality camera. But every time they would say it’s too blurry. Eventually after about 5 times they said I couldn’t use that document to verify my ID. but they only have 2 options drivers license or state ID. And I only have an ID.

14 février 2025
Avis spontané
Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would. Worst customer service ever. They don’t honor promotions, I also doubt they payout considering they can’t give cash back to when they offered it right before my deposit. Terms and conditions say 24 hours of first deposit. Nothing about account creation. I read them before I deposited for a reason.

20 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I have 11k in winnings they won’t let…

I have 11k in winnings they won’t let me touch, I had 20k but have played it off because I won’t deposit anymore money because of their excuse not to pay out. I followed their instruction and even opened a new non joint account as they asked and still denied a withdrawal. They won’t issue a bank check, said my bank won’t accept overseas transfers…. I belong to 1 of the 2 largest banks in the country and never had an issue with overseas transfers until these guys. The games are good but if you are just spending money with no chance of return you can just play the free games. I never had an issue with chumba or lucky land so I guess I should go back to them where they have no issue paying you your winnings. No, the winnings were not on some special promotion with a play thru amount. It was straight winnings. Don’t play this site if you want to collect your winning, you won’t get anything.

10 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

They won't pay winnings

Ok so I claimed two bonus codes that planet7 casino not only gave me but allowed me to use I won I made my deposit and they took all my money said I claimed two bonus codes ok so I had to zero out well I played tournaments remind u I made a 20 dollar deposit so this is with my money too I won a thousand dollars tried to cash out 250 they took the whole thousand back said it was money I used from the codes they gave my money back though I played the tournament before they returned my money they stole from me not once but twice what's the point of putting the thousand on my account if they are just going to take it from me it's insane they need shut down

3 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Good luck with this heaping mound of…

Good luck with this heaping mound of garbage. Going well over a month and still haven't been paid for an approved withdrawal request. They just spin in circles until you give up and spent your money. Hell, I closed the account with money still yet to be paid. There is good site and there are poor sites then there is Planet7 casino.

3 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Awful

Awful. I have pissed away way more than I should have here, but today was the last straw. I attempted to make two withdrawals yesterday totalling $2800. Went to bed, no issues. Checked the status on these today, and it showed both to be cancelled. I go to their customer service and they said I cancelled both withdrawals and played the money out which is 100% bullshit. Am I sleep gambling? Unbelievable that this is the tactic they've lowered themselves to to screw players out of money. On the rare occasion that you DO receive a withdrawal, it takes about a month and you constantly have to ride them about it. Stay away. Stay far away. Stay away from gambling kids. Ruin your life some other way.

26 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Worst casino I ever played made a…

Worst casino I ever played made a deposit played ,won for four days tried to cash out couldn't ,first excuse was I was playing with free spins , bonus no I made a deposit finally after doing the verification provide four times I just played it out run the bet up and just gave up on getting anything but mad out of planet 7 don't play here

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Inclave casinos will screw you over

This is another online casino that will accept your deposits without any disruptions. However, when it comes to paying out they will make it seem like it's approved when in fact they've actually denied it and won't pay out or put back the money you've already won on their games. It seems any of the online casinos associated with inclave, which is the sign-on company to many online casinos, are the ones that will find a way to NOT payout and cheat you.

5 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Just adding to the list of complaints…

Just adding to the list of complaints about this casino. They are thieves, liars, scam artists. I deposited 50 dollars and won 165, still havent received my winnings or any correspondence. At least give me my 50 dollars back. I will be filing a class action lawsuit against them. They shouldn't be in business.

2 octobre 2024
Avis spontané

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