Planet 7 Avis 

Planet 7 is part of a large group of online casinos, Raging Bull, Dreams, Slotsgarden, Silver Oak, Royal Ace, Vegas Strip and Slots of Vegas to name a few. I’ve made six withdrawals from their casinos all with same result. They do not adhere to any of their timelines for withdrawals per their own terms and conditions. As a result I’ve has to go on multiple chats each time and push them to get the payment. At a bare minimum it will take you four weeks to get paid but the average is much higher and their excuses are never ending. If you have doubt to what I’m saying, I can show you withdrawal dates, chat transcripts and final payment times to back up everything I’m stating. I currently have a withdrawal from Aug. 4th from Raging Bull that still hasn’t been paid, today is Sep. 6th!!!

Dont bother. Unless you wanna lose your money because it's impossible to withdraw here's one of their rules inorder to withdraw " before requesting a cash out. This means that the Player must wager $200 X 30 = $6,000 before requesting a withdrawal from their account. And they never verify you so don't give them your information like I did, I'm kinda scared that these sick scum bags have a picture i.d and my address information , whose knows what they can plan to do with that information this site must be shut down before other. People get robbed for their money and information with a picture of them

I don't know what to do ... I have called the customer support line. I have emailed the casino I have done the online chat . I have screen shotted all the conversations and now I am recording all calls. Ii have gotten absolutely no where . I have been told different stories from all the reps. I find out the call centre is the same people as on the chat. Every single person has told me something different. I first requested my withdrawal on the 13th of August . I then received a email saying that they can't do a cheque as it would take over 30 days. On their site it's shows different. I was told my withdrawal was denied because they could not provide a cheque but I had to download a app and get bitcoin. I have never in my life ever used bitcoin. Ever. I then had to provide some ID number. Not once twice or three times but over 35 times . I emailed and called texted the ID number. My response from them is you need to send it in. But I have . 35 times. I then get a ok rep and he says send it to me now. I do and his says I escalated the problem. I then I get a email saying they never received it. I call again and the girl says send it in. I did and she says I escalated it. I get another email. Sorry never got it. It's 7 days now and everyone has said something different. Then today again they say ok I escalated it. You should have your withdrawal by end of this year. Online it's says 14 days. Other companies say 3 days. It's 700 dollars not 100 .That's alot of money. Alot. I'm in shock and still don't believe it was done. I am now locked out my account. I read online that planet 7 is known to do this and they have been blacklisted. I'm out 700 and I am going to the news the papers billboard signs . I will not stop until this casino gets shut down. If anyone is reading this and have the same experience please message me I have a Interview with the news to get this story out

Please beware of this site don't waste your money this company will take your money and then lie about and won't pay you. Go to pulsz you get paid within 24 hours..STAY AWAY FROM PLANET 7 YOU'VE BEEN WARNED.

I won here a couple times and they gave me "vip" status which only means that I'm not eligible for their bonus offers as they use these to lure new people. Once I was "vip" the slots didn't pay. Custom service responded slow. There was glitches in all the slots I paid. Total scam to lure people in then rob them on purpose only trying to get new members to fall in a trap. There are much better more reputable casinos I can waste my money on

I won $3,300 and they procrastinated sending my money. Finally when I thought I was in the clear and winnings were being sent they deposited back into my account. I refrained from playing with the money for a few days until I got so frustrated and lost it all. Very unhappy with this casino. I feel taken advantage of. Easy to deposit but not withdraw so unfair

Total lie say giving you free money to play $30 after playing 1 day got up to 280 changed games and they took 160 of my winnings 5xs the amount that was supposed to be given to be free to play. Then couldn't hit anything with the funds they left me with. I attempted to contact them to never get as reason why. Then constantly sending emails to deposit funds! A complete fraud and malicious in their intent don't take the free money if you win anything of value they will take it from you, to get you to deposit your money. I will never use again!

This casino has great games but if you want to play for free go ahead and play here. I joined three weeks ago and i still cannot withdraw. I dont know about you i like to be able to put my winnings in my pocket. They make it easy to sign up but they tell you upfront it will be 10 days or more to be able to withdraw..then it turns into longer..nothing but negative reviews.

These Planet 7 Casino people are a bunch of frauds, scammers, and thieves! I won $614.37 more than a month ago, there was a manager approval for my funds to be withdrawn, and I'm yet to see a penny! They won't even reply to my numerous emails. Stay away from these people!

This place is a SCAM!! Won $2000 and the amount just “magically “ disappeared 🤣🤣 Find another site to try your luck on cause “this ain’t it!” They’re on some real shady s@!t.

After playing and losing constantly I decided to withdraw my 50 pound deposit and close my account , after I told them what I think of there site and asked them to close my account I was then blocked , account closed 7 days later still waiting for my deposit back.....Total scam

Total scam. If you win they don't respond to emails and there is no chat option. Ok if you want to just play for free I guess but NEVER GIVE THEM YOUR MONEY.

Absolutely awful, no help whatsoever. Generic, scripted replies to emails, insisting on getting help through live chat...when live chat doesn't exist!! Useless, Cr&ppy company along with ALL their sister sites. Terrible.

This place robbed me of money I won and not only did they do that they took the money I used to get in with one of the most worst casino online that I have ever seen stay away I have screen shots of everything even the costumer service transferred me to 6 different people and still could not do anything.

it will take you months if not years to get your money out of planet 7 casino, in the event that you win a large some of money. Expect 4 weeks of account verification documents for approval and no greater than $2500.00 every 4-5 weeks at best. i won 20,000.00 and only got 3 payments in 2 1/2 months and all the while, they give you the option to reverse your withdrawal to play. the long delays are on purpose, so you reverse you withdsrawals and play and lose....after 2.5 months i was tempted and lost 12,500. if i didnt reverse my winnings that i won on APRIL 2, I WOULD HAVE BEEN FULLY PAID OFF BY THE END OF DECEMBER. I DEPOSIT VIA BITCOIN, THEY GET MY DEPOSITS INSTANTLY, GETTING ANY AMOUNT GREATER THAN 2500, WILL LITERALLY TAKE MONTHS FOR YOU TO GET YOUR MONEY. I FOUND BITSTARZ CASINO, WHERE YOU GET YOUR WITHDRAWALS IN 4 MINUTES, NO DOCUMENTS TO SUBMIT OR TO BE APPROVED. PLANET 7 IS A SCAM. THE LATEST SHADY THING THEY HAVE DONE IS REMOVE THE ACCOUNT LEDGER FOR YOUR TRANSACTIONS FOR THE AMOUNT OF YOUR DEPOSITS AND THE ACTUAL COUPONS YOU USE WITH THOSE DEPOSITS. IT IS IMPORTANT TO KNOW WHEN YOU USE CERTAIN COUPONS BECAUSE THEY OFFER YOU A FREE CHIP 4 WEEKS AFTER THE PROMOTION, IF YOU USE THE COUPON, BUT ITS JUST ANOTHER WAY PEOPLE CAN CLAIM THE FREE CHIP BECAUSE THEY STOP BEING TRANSPARENT WITH MY ACCOUNT TRANSACTIONS AND COUPONS USED. YOU CANT KEEP TRACK OF ANYTHING INCLUDE HOW MUCH YOU DEPOSITED. DONT BE A SUCKER AND LET THEM TELL YOU ITS OK TO WAIT A HALF A YEAR FOR THEM TO PAY YOU YOUR WINNINGS. CASINOS LIKE BITSTARZ PAY OUT INSTANTLY! I CURRENTLY HAVE A WITHDRAWAL THAT NEEDS 7 DAYS FOR MANAGER APPROVAL , TO THEN BE SENT TO THE PROCESSORS FOR ANOTHER 14 DAY PROCESSING OF MY WINNINGS, THIS TIME LINE IS WHAT THEY SAY WILL HAPPEN IN THEIR PUBLISHED TERMS AND CONDITIONS. ITS ONLY FOR $300.00 AND IT WAS REQUESTED 4 WEEKS AGO AND IT STILL HASNT BEEN APPROVED BY A MANAGER TO BE SENT TO THE PROCESSORS, WHICH WILL TAKE ANOTHER 2 WEEKS MINIMUM. IT WILL TAKE 6-7 WEEKS TO GET MY WITHDRAWAL IF THEY WOULD START THE PROCESS, BUT ITS BEEN THERE IN MY ACCOUNT THE ENTIRE TIME AND THEY WONT LOOK INTO IT AND MOVE IT, NO MATTER HOW MANY TIMES I REQUESTED AN ESCALATION, BUT THEY ALWAYS SAY THEY WILL HANDLE IT WITHIN 3 BUSINESS DAYS BUT THEY DONT DO ANYTHING. ITS A JOKE!

I won 2,500 I’ve sent in 125 pages of documents and they refused to send me my winnings,they can send a check . I regret going there. Take my advice and run!

I played here and won 1100.00 and I been emailing them for 4 months now about my winning and they just keep giving me a run around do don't play here as they take your money and never payout to me is Faurd as a player we have rights as I been playing online Casino for over 30 years and away got my winning with in 48 hours Not 4 Months tell friends and Family Members I keep all screen chats with them.i wish I didn't give them my information now

The Take Money And Don't Payout people have to stop playing here

Terrible casino for payout. They give you more be excuses. I have never once had a payout from them. I finally stopped playing there. My $2,500 is still pending.

do not play at planet7casino they scam ripoff people they wont pay ur winnings they give u excuse after excuse ive had to jump thru hoops for 2 months and then my$2500 turned into$ 100 they will sure deposit ur money in there account but will not pay they pissed me off so bad ive had to email them there is no talking to someone real

0 freakin stars!!! Nothing but a scam, I’ve been getting the run around for a $168 withdrawal 😂!! It’s been going on 3 weeks 🤦🏽‍♂️