Donuts were lovely-althougj somewhat melted but delivery company let you down..they left donuts outside, did not put a card through door so no one knew they were sat out in direct sunlight!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delicious doughnuts. Sent as a gift. Delivery communication good and arrived on time. Our nephew loved them. (We know how tasty they are as we were originally sent some as a gift.)
Speedy delivery, packed fabulous with no toppings on the top of the box or anything which is amazing considering they went through the postal system! Huge sizes, 1 doughnut filled my hand almost.... Voir plus
L'entreprise a répondu
Having been fancying a posh vegan doughnut for weeks, we suddenly remembered 'Planet Doughnut'. Seeing that there were no shops near us..omg they do delivery. We ordered a pick your own box of 6. Wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant de produits alimentaires
- Magasin de donuts
- Producteur de produits alimentaires
- Grossiste en boulangerie
Écrit par l'entreprise
Planet Doughnut specialises in wholesale and bespoke doughnuts for any occasion, wedding or corporate event. Handcrafted in Shrewsbury, Shropshire.
Coordonnées de contact
Planet Doughnut Bakery, Knights Way, SY1 3AB, Shrewsbury, Royaume-Uni
- 01743 664 502
- bakery@planetdoughnut.co.uk
- planetdoughnut.co.uk
4,7
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Donuts are absolutely delicious
Donuts are absolutely delicious. Love the varieties that you can choose from also
5 janvier 2026
Amazing Doughnuts!
Amazing presentation, doughnuts and value.
We have had Planet Doughnuts regularly and their flavours and the boxes they come in are second to none one.
We had some for our sons birthday party and all of the children left with a smile on their face and a hand full of doughnut and every parent commented on how nice they were.
8 décembre 2025
Réponse de Planet Doughnut
Thank you for taking the time to write a review! We really appreciate your order and so glad your son and his friends enjoyed the doughnuts!
Great donuts!
My husband was so happy with his donuts!! Loved the different flavours - would buy again.
8 décembre 2025
Réponse de Planet Doughnut
Thank you for your order and so pleased to hear that your husband enjoyed his birthday doughnuts! We look forward to receiving another order from you soon.
Easy to order on line very good…
Easy to order on line very good communication and fast delivery
11 décembre 2025
Réponse de Planet Doughnut
Thank you for taking the time out to write a review! We are so glad you loved the Christmas Doughnut box!
Réponse de Planet Doughnut
Thank you for your order and for your review. We are so glad the doughnuts were received well. We look forward to your continued support and purchases.
Réponse de Planet Doughnut
Thank you for taking the time out to write a review! We are so pleased to hear that your friend enjoyed the doughnuts :)
Hyper office workers for the win
Bought a bunch of doughnuts for a customers offices because Christmas
Productivity in the office went down following a stampede to the breakroom and management complained of temporary 'sprinkle induced diabetes'
Job done!
2 décembre 2025
Réponse de Planet Doughnut
Haha, we love it! 🍩🎄 Mission “Sprinkle-Induced Joy” officially accomplished. Nothing says Christmas like a doughnut stampede! Thanks for letting Planet Doughnut be part of the festivities. 😄
Great Corporate Gift
Quick delivery, first-class customer service when I needed to change delivery address, and delicious product. Happy clients and bonus points for me!! Thank You!
1 décembre 2025
Réponse de Planet Doughnut
Thank you so much for your lovely feedback! We’re so pleased everything arrived quickly and that we could help with the delivery address change. Happy clients (and bonus points!) are exactly what we love to hear. Thanks again for choosing Planet Doughnut!
Arrived in perfect condition and…
Arrived in perfect condition and delicious (as usual)
4 décembre 2025
Réponse de Planet Doughnut
Thank you so much for taking the time to write this review. Glad to hear that you enjoyed the Christmas doughnut box!
Réponse de Planet Doughnut
Thank you for your order and for taking the time to write a review! So glad you loved the Little Mix'ed Vegan Box.
Excellent doughnuts
Excellent doughnuts, they are huge and nice and fresh, lovely flavours and absolutely delicious! Fast efficient delivery. Will definitely be back for more. I purchased on an amazing deal too so very pleased.
1 décembre 2025
Réponse de Planet Doughnut
Thank you so much for the fantastic review! We’re thrilled you loved everything about Planet Doughnut and even happier that you snapped them up on the Black Friday deal! We can’t wait to welcome you back for more delicious doughnuts very soon.
Absolutely Fantastic - thank you so much
Absolutely Fantastic! The colourful menu covering the allergy information was really useful - thank you for that! We have a soya and dairy allergy in the family so this was super helpful.
The doughnuts were so delicious - huge thanks to the staff involved in our order.
Will be buying again and again because these are simply the best!
1 décembre 2025
Réponse de Planet Doughnut
Thank you so much for such a fantastic review! We’re really pleased to hear the allergy information was helpful for your family as that’s incredibly important to us. It means the world to know you loved the doughnuts too, and we’ll be sure to pass your kind words on to the team. We can’t wait to welcome you back again (and again)!
Réponse de Planet Doughnut
Thank you for your review- so pleased to hear you love the doughnuts and their flavours!
Réponse de Planet Doughnut
Thank you so much! We’re delighted you enjoyed the doughnuts and that they arrived safely. Can’t wait to treat you again soon!
The box hints at what a great treat is…
The box hints at what a great treat is in store for you. The doughnuts do not disappoint. The allergen list is a great help, but where is the actual menu to tell us what the doughnuts are and what they include???
17 novembre 2025
Réponse de Planet Doughnut
Thanks so much for taking the time to leave a review! We're really glad to hear you enjoyed the doughnuts. Our full doughnut menu is available on our website, where you can see all flavours. For reference, here is the link:
https://planetdoughnut.co.uk/pages/doughnut-menu
If you have any other questions, feel free to let us know!
Arrived ontime in great condition
Arrived ontime in great condition. will be ordereing again.
6 novembre 2025
Réponse de Planet Doughnut
Thank you for your review, so glad you love the doughnuts. Look forward to seeing another order from you soon.
Delicious doughnuts
Delicious doughnuts, great service and prompt delivery! A real treat for my daughter’s birthday.
13 novembre 2025
Avis spontané
Réponse de Planet Doughnut
Thank you so much for the wonderful review! We're delighted to hear the doughnuts were a hit and that everything arrived promptly for your daughter’s birthday. It means a lot to us to be part of your celebration. Hope we can treat you again soon!
Delicious doughnuts
Delicious doughnuts, speedy delivery and excellent customer service!
3 novembre 2025
Réponse de Planet Doughnut
Thank you so much for your lovely review! We're thrilled to hear you enjoyed the doughnuts and had a great experience with our delivery and customer service. We really appreciate your support and hope to treat you again soon!
Halloween Disappointment…
Box had been ripped open & was missing a Doughnut! The Frosting had stuck to the lid, the paper & each other. So disappointed with it as they were for the helpers at a Disabled Halloween Party. The Packaging or the carrier needs some attention - even though there are this way up stickers. The Doughnuts themselves were ‘nice’ - not as good as previous orders - tasted 24hrs old - but that is the issue with having them Ordered online, so not their fault, but being housebound disabled I have no other choice.
30 octobre 2025
Réponse de Planet Doughnut
We’re so sorry to hear your order arrived in this condition, that’s absolutely not the experience we want for our customers, especially when the doughnuts were intended for such a thoughtful occasion. We completely understand how disappointing this must have been.
This is the first time we’ve heard about this issue, and we haven’t received any emails or photos from you. If you could please get in touch with our customer care team at bakery@planetdoughnut.co.uk with your order number and any images of the packaging, we’ll investigate what happened with the courier and make it right for you.
Thank you for letting us know, your feedback helps us improve both our packaging and delivery process.
You managed to a smile on my friends…
You managed to a smile on my friends teenage daughters so thank you and I'm now there favourite
5 août 2025
Réponse de Planet Doughnut
Thank you for taking the time to write a review. So pleased we were able to help and make you become the favourite!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.