Plants By Post Avis 

373
•
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Would never buy from again, ordered a coffee plant and was advised a 3-5 working days for delivery. I finally receive a tracking number 2 weeks later, and after checking the tracking number for two da... Voir plus

Noté 5 sur 5 étoiles

Many thanks to the Plants By Post team. Great communication, quick delivery and the plants, well, fantastic quality and exactly how described. 100% recommend and will use again.

Noté 5 sur 5 étoiles

Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... Voir plus

Noté 5 sur 5 étoiles

Purchased as a 60th wedding anniversary gift for my mum (we lost dad earlier this year and he loved monkey puzzle trees). I paid for 24 hour delivery and received delivery window notifications, which... Voir plus

À propos de l'entreprise

  1. Vendeur de plantes d'exposition

Écrit par l'entreprise

Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

373 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(373)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Poinsettia plant

Ordered a Poinsettia plant for a friend, delivered within the timescale stated and arrived looking extremely healthy my friend was delighted. I would definitely use again.

3 décembre 2020
Noté 1 sur 5 étoiles

Unprofessional, rude, unreliable

Product arrived two days late and ruined my moms birthday. Absolutely disgusting and unprofessional customer service. Not a single apology or attempt to resolve/compensate for the error on their website.
Beware: do NOT click your required delivery date on the websites calendar, as it isn’t linked to their purchasing process. Laughable.
Do not recommend whatsoever

2 décembre 2020
Noté 3 sur 5 étoiles

Beautiful poinsettia, disappointing website

The poinsettia was beautiful and arrived in good condition. I ordered it as a Christmas gift for mum who lives 150 miles away and I wont see her over Christmas. However, the 3 star rating was given because I chose to have it delivered in Friday 18th December but it arrived on Friday 27th November. A little too early. I went onto the website to check my order to see if it was my mistake but nowhere does it state a chosen delivery date. It's as if the facility to select did not exist so I could not check it.

2 décembre 2020
Logo de Plants By Post

Réponse de Plants By Post

Many apologise for this we have experienced an issue with the date selecter which is now sorted. If you message me on sales@plantsbypost.co.uk I’ll be happy to send you a gift voucher as an apology. Sorry again Jonny

Noté 2 sur 5 étoiles

Disappointed

On the plus side, the plants were delivered on the day indicated, but the delivery company had ripped and squashed the boxes. This obviously is not Plants by Post responsibility, but they employ the delivery company and should be monitoring their on-line feedback and act accordingly (I was asked by Trustpilot to review the delivery company. I did and they responded but their reply was non plus, they seemed not to care!)

The plants received were 'ok' they were not dead but I had to 'dead head' several of the plants and cut away some of the dying leaves. If I had gone to a shop to buy plants, I would not have picked these up and would either picked some other better plants or not bought any at all.

The card that came with the plants stated that they were had picked with care, I don't think that was actually the case.

2 décembre 2020
Logo de Plants By Post

Réponse de Plants By Post

Hi Simon
It’s a shame to hear of your experience - we do employ the courier and we have very few issues but they do occur sometimes. It’s a shame you didn’t get in contact to discuss your issues so we could resolve these. Feel free to email
us on sales@plantsbypost.co.uk thanks Jonny

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, good communication. would Hartley recommend and will be using in the future.

2 décembre 2020
Noté 5 sur 5 étoiles

Plants arrived in condition and on time

The plants I bought were sent as a gift so I have not seen them. I understand that they arrived on time, well packaged and in good condition. They are flowering and have been well admired.

1 décembre 2020
Noté 4 sur 5 étoiles

Excellent product and great value

Had a small issue on reading my instructions that could have been a problem but speedily rectified. Very professional company. Fantastic product and great value. Highly recommend and will use again.

14 novembre 2020
Noté 5 sur 5 étoiles

Amazing service

Amazing service, lovely high quality product at an excellent price. This was my first order and I sent it as a gift, I am 100% converted to becoming a regular customer, thank you so much!!

8 novembre 2020
Noté 5 sur 5 étoiles

So pleased I ordered plants from this…

So pleased I ordered plants from this company.After the lovely mixed coloured cyclamen arrived I ordered some white cyclamen and white hellebores.Super plants came very quickly..Would recommend.

6 novembre 2020

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