plantthatplant.com Avis 

5
•
TrustScore 3.5 sur 5

3,5

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À propos de l'entreprise

  1. Service de plantes d'intérieur

Écrit par l'entreprise

Plant that Plant är en unik och passionerad växtbutik med fokus på exotiska aroider, växter som inte bara är vackra, utan också samlarobjekt för den verkliga växtälskaren. Vi specialiserar oss på att odla och ta fram dessa sällsynta växter på egen hand, vilket gör att vi kan erbjuda unika exemplar med hög kvalitet och omsorg i varje detalj.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,5

Tous les avis

(5)

5 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Very disappointing experience

Ordered in May a few plants, used the promo code to split the total amount to pay at the checkout.
First payment to be done once you order, the second half once the plants are ready to be shipped.
After just three days they contacted me, telling me I had to pay the other half in their currency, which was inconvenient for me since I was paying more money due to exchange fees.
I paid the second half, and then came the silence. Never heard from them for over a month.
Had to contact them three times via mail and every single time they told me they were busy, “packing like crazy”, and would have reached for me later. Neve happened.
So finally I was able to get in touch with the team after an entire month, the guy from the customer care was super nice and told me one of the plants I chose wasn’t available, causing the delays. It would have been better if they told me that before, but it’s not a big deal. I opted for a refund for the missing plant and they shipped the package two days later.

UPDATE AFTER TWO MONTHS:

Plants came in not so good conditions, probably because the trip was long and, since they waited more than a month to ship the plants, the weather got very bad where I live, with high temperature (almost 37 degrees ) and plants were very dehydrated.
I had difficulties trying to recognize the plants I bought cause they were sooo tiny and barely rooted, it shocked me cause they were pretty pricey but way smaller that the usual baby plants you can find in other shops.
I tried my best to rescue them but I had to throw away two as soon as they came, and the other two died within a month, leaving me pretty sad and angry.
The only one who is doing fine (fingers crossed) is the most common type of philodendron, which I bought for 11€.
Since I paid 120€ for all the plants I can say it was a terrible experience, and I lost more than 100€ over microscopic plants who didn’t make it.

Even if the website is cool, they sell many type of plants in preorder, the staff is nice when they answer, I feel like not recommending this shop.
Maybe if you live in a country closer to their shop you can have a different experience, but it doesn’t change that the prices are way too high for what they offer and you can find rare plants for lower prices in other online shops.

28 mai 2026
Avis spontané
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Réponse de plantthatplant.com

Dear Ragazza! Thank you for your honest opinion. We did our best but it was not enough. We will update the information even more on the page so we can meet the expectations better. It takes a long time for us to grow your plants since we don't keep them in stock. Most important to us is that you get them live and well, reach out to us to sort this out <3.

All the best,
PTP team

Noté 5 sur 5 étoiles

Superbra och snabb service

Superbra och snabb service! Växten kom välmående och väl förpackad redan dagen efter att jag hade beställt 😃 Äntligen ett företag som återkopplar till kunden så att man kan känna sig trygg genom hela beställningsprocessen. Är mycket nöjd! 🙌🏼🌱

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing, healthy plants and perfect packaging!
The Anthurium seedlings I ordered arrived in perfect condition. The plants are beautiful, healthy, and full of life. The packaging was done with extreme care, ensuring safe transport. Highly recommend this shop to all plant lovers, I will definitely order again!

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

The worse experience I ever had buying…

The worse experience I ever had buying plants. I ordered my plants in March. Few weeks later I was notified that my monstera was unavailable but they still continued to sell the plant on their website. I got in touch with them few weeks ago to see when my plants will be ready to ship. He said my order is complicated and should be ready soon. I send them a message few days ago asking again when my plants be sent to me, once again they are not ready. They still waiting for begonias. For any one who grow begonias , they know that these type of begonia are quick to grow. I been waiting for my plants nearly 3 month. Plants do loose value with time. I be able to buy these plant in UK for half of the price right now. If you thinking of buying plants from this company, I would wait and buy them cheaper from your country. Don't bother.

1 juin 2026
Avis spontané
Logo de plantthatplant.com

Réponse de plantthatplant.com

Hi Justyne,

Thank you for your feedback. We're sorry that your experience did not meet your expectations.

Your order consisted of pre-order plants, which means the plants are either propagated or taken home and specifically grown just for you. The estimated waiting time was communicated on our website, in the product descriptions, on the collection page, and in several emails sent during the process.

Unfortunately, one of the Monstera varieties did not make it, and we informed you of this as soon as we could. We understand that the waiting period was longer than you had hoped, and we appreciate your patience.

When you contacted us regarding the delay, your order was still in production and awaiting completion before shipment. However, once you requested a cancellation, we processed a full refund immediately.

We understand that pre-orders are not suitable for everyone, especially if immediate delivery is preferred. We wish you all the best and hope you find the plants you're looking for.

Kind regards,

Plant That Plant Team

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