Both the drop off & pick up were brilliant. Staff on hand, polite & courteous. Mileage was taken & any damage noted at drop off. Short walk to departures. Car only travelled 13 miles in total. Superb... Voir plus
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Lisez les avis des autres
Drop off and pick up was very efficient and quick. In both cases there was a member of staff waiting in the valet parking area and we were attended to immediately. The staff were very friendly and po... Voir plus
Really happy with the service. Car collected and delivered on time, staff were great. Process is smooth and had great communication at all times. Would definitely recommend 👌🏼
Would definitely use this service again. Living down south - we tend to use Gatwick / Heathrow parking services. This is the first time we’ve flown from Birmingham Airport and the parking service was... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Coordonnées de contact
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Royaume-Uni
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4,6
Excellent
230 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
From drop off to collection the process…
From drop off to collection the process was very easy and very professional. Instructions before arrival were very clear and car was well looked after. Staff were very courteous and very helpful. Would definitely recommend Platinum Valet at Birmingham airport.
15 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent
Dropped the car off a week ago, simple straightforward process. Our valet was a lovely bright cheerful young man, pleasure to meet. He took pics of mileage and fuel gauge to assure us it would be returned as I left it. On our return I called as we got to baggage (as requested by the nice valet). Car was waiting as we arrived at the car park. Same delightful young man (he’s such a happy chappy) very professional service. I had to provide proof of identification (passport) to ensure my car was returned to its rightful owner. Overall excellent service would definitely recommend and use again
22 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
The experience was so smooth and quick
The experience was so smooth and quick! We would recommend Harry and his team! Very professional service
16 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service, very easy to contact on WhatsApp and even contacted me first on the day of drop off to confirm arrival time !
I have used several other parking services before now but I can definitely say I’m not using a different one ever again . Platinum valet are now my go to !
12 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service
Great service. Everything ran smoothly. Would 100% recommend and will definitely be using again. Thank you platinum valet for a stress free service. Also like to thank Harry for ensuring my meet and greet experience was a fantastic one. Thank you again.
13 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service
Excellent service - have used twice recently - both quick efficient and the staff are friendly
12 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service lovely staff very helpful…
Great service lovely staff very helpful and bonus car was shining inside and out, would definitely use again
14 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
From start to finish Platinum Valet…
From start to finish Platinum Valet were great, will definitely be using them again.
Steve was a very nice chap and very professional.
12 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Highly reputable and top quality service
I have to say, Platinum Valet exceeded my expectations in what was a seamless and and highly professional service! Harry not only took great pride in his work, but also instilled me with the confidence of leaving my car in his capable hands.
11 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Great service. Definitely would use again
Great service, everything went very smoothly, the guys were really professional, will definitely use the service again
5 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
First class service
First class service, was met by Harry who was courteous helpful and very professional.
I knew my vehicle was in the best of hands.
On return the vehicle had been fully valeted and looked sparkling.
Will always use the service at Birmingham.
Thank you team.
19 janvier 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Excellent service.
Just used platinum valet at Birmingham airport.excellent service,easy drop off and car was there on our return.friendly staff,will definitely use again.
8 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Very good service and stress free.
8 février 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Good communication and direction
Good communication and direction. Rang me before I arrived with clear instruction.
31 janvier 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Very professional
Very professional, smooth valet service.
The valet team was quick and handled the car with care which made arrival and departure hassel free.
Also washed the car!!!!
24 janvier 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Amazing service
Amazing service. Easy to drop off and car waiting as for us as soon as we arrived back in the car park. Great communication via what's app too. Would not hesitate to recommend.
3 janvier 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Brilliant from start to finish
Brilliant from start to finish. Smooth process from dropping off and collecting the car . Staff were polite
20 janvier 2026
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
Efficient marvellous Valet
Easy transaction. Clear instructions and guidance for arrival and checkout. Overall efficient Valet service. Thank you
31 décembre 2025
Avis spontané
Réponse de Platinum Valet - Approved Meet & Greet Operator
Thank you for your kind review - we really appreciate you taking the time to share your experience.
We’re pleased to hear everything went smoothly and that you were happy with the service provided. Our team works hard to ensure a reliable and efficient experience for all our customers.
We look forward to welcoming you again in the future.
Kind regards,
Platinum Valet
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