I have been waiting for a response from Playerlands for 8 MONTHS. Eight months. No reply to my emails, no response through their support channels, absolutely nothing. They just took my money and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was okay service until they kept having delays on payouts and tickets ignored and delayed too. They even cover the fact they hidden some crucial info back then during site reconstruction that was... Voir plus
L'entreprise a répondu
Withdrawals are taking an unreasonable amount of time. I have been waiting for my payout for a long period now and there is still no clear information about when it will be processed. what worries me... Voir plus
The customer service is absolutely top notch. Replied within an hour on Twitter, even before 9am on a Saturday. Resolved issue incredibly quickly with no fuss at all. Cannot be faulted in any way.
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Derwent Business Centre, Clarke Street, DE1 2BU, Derby, Royaume-Uni
- 01332 477 684
- contact@playerlands.com
- playerlands.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have been waiting for a response from…
I have been waiting for a response from Playerlands for 8 MONTHS. Eight months. No reply to my emails, no response through their support channels, absolutely nothing. They just took my money and disappeared.
I have reached out multiple times — through email, through their own support system — and every single time: complete silence. Like I don't exist. For a company that claims to be a reliable platform for Minecraft server stores, this is absolutely disgraceful.
My money is gone, my time has been wasted, and Playerlands couldn't care less. If you're considering buying anything here or setting up a webstore: don't. Find an alternative that actually responds to its customers.
Do better, Playerlands. This is embarrassing.
Big scam!
Big scam!
Be aware, there is no way to get your payouts!
I reached out to them by email but did not receive a response.
Extremely slow withdrawals and no support response
Withdrawals are taking an unreasonable amount of time. I have been waiting for my payout for a long period now and there is still no clear information about when it will be processed. what worries me the most is the complete lack of communication. I tried contacting support multiple times through Discord and email, and I have not received any response for more than a month.when a company handles users’ money, this kind of silence is very alarming at this point it honestly gives the impression that something is wrong behind the scenes.
Brenda was so much help
Brenda was so much help. Playlandz was so helpful and courteous.
The service used to be acceptable
It was okay service until they kept having delays on payouts and tickets ignored and delayed too.
They even cover the fact they hidden some crucial info back then during site reconstruction that was missing with a simple response with a free premium on my account. My recent ticket took from October 2024 to November 2025 to get an response. Wich is how they threat customers. There is no activity of support team whatsoever anymore, everything is falling apart and yet they still try to hide the fact.

Réponse de PlayerLands
Scam website
Scam website, Do not use this bs, They're already saying that you will get your money within 3 weeks for months now. Never trust this bs anymore!

Réponse de PlayerLands
I will switch to another service
I will switch to another service. It's unfortnuate to see that the only development on PlayerLands in the last 3 years has been backwards. I am frustrated and really disappointed with the non existent service here. The whole team seems unmotivated. It seems like your team lost all motivation to be a good competitor to Tebex. Hope that changes but I don't see any potential of it changing anytime soon.
This platform is disappointing
This platform is disappointing, with subpar customer service. My payment issue took far too long to resolve

Réponse de PlayerLands
Playerland's Discord support is…
Playerland's Discord support is frustratingly slow. My refund process was unnecessarily complicated, with poor communication and delays. Their service falls short of expectations.

Réponse de PlayerLands
Playerlands offers great security and…
Playerlands offers great security and chargeback protection. It's reassuring to know my transactions are safe and I’m protected from fraudulent claims.
The range of payment options on…
The range of payment options on Playerlands is fantastic. My players love having the flexibility to pay with PayPal, credit cards, and even Paysafecard.
PLAYERLAND has boosted our server's…
PLAYERLAND has boosted our server's growth and activity. The platform is user-friendly, intuitive, and has made managing our community much easier.
I've bookmarked the Playland website
I've bookmarked the Playland website. Their expert customer support offers great recommendations, and with competitive prices and frequent deals, it's a must-visit for tabletop gaming fans!
I brought up my concern
I brought up my concern, and it was addressed. I'm thankful for the company's quick action and focus on resolving the matter.
Fantastic journey with this service
Fantastic journey with this service. The interface is user-friendly, and their support team is exceptional. They promptly fixed a billing problem I encountered. I'm absolutely delighted!
Experienced a small problem an…
Experienced a small problem an unexpected charge, but the customer service was outstanding. They handled my concerns swiftly and with professionals.
PLAYERLAND has significantly…
PLAYERLAND has significantly accelerated our server's growth and activity. The platform is remarkably easy to navigate, incredibly intuitive, and has greatly simplified community management for us.
How come you were able to rack my card…
How come you were able to rack my card and charge me for something that I never ordered or authorised you do to so. I will be reporting to the police about this fraud transaction

Réponse de PlayerLands
PLAYERLAND has significantly boosted…
PLAYERLAND has significantly boosted our server's growth. The platform is extremely easy to use and highly intuitive.
The customer service is amazingly amazing
The customer service is amazing. I am very pleased on how fast my issues were resolved.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







