Ordered on Christmas eve, so didn't expect delivery due to time of year, but items arrived on the following Monday (29th). Usually order direct from Denmark, but will now order from UK. Excellent se... Voir plus
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Great service from this new company. Purchased the twin King 2 in 1 rake for my Jack Russell Terriers. Only used it once so far but was so impressed with all the undercoat it removed without cutting t... Voir plus
L'entreprise a répondu
Purchased a carding knife, very happy, grabs a lot of undercoat, great tool for my collection! Comes in a nice pouch as well, which is great. Contacted the shop via Facebook initially, very fast rep... Voir plus
L'entreprise a répondu
Great communication & fast delivery. The undercoat rake was just what I needed for a very hairy retriever that hadn't been groomed in a year! Removed lots of dead hair & it was nice knowing it wouldn'... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the exclusive distributor for the famous Skandinavian grooming tools by Groomer.dk. Owners, breeders, groomers and FCI judges for more than 25 years – they truly understand handstripped coats. No broken, cut, or damaged hair regardless if you use the tools on silky gundogs or wire terriers. I am sure that like me, you will appreciate these quality, thoughtfully designed, masterful tools.
Coordonnées de contact
Littlehampton, Royaume-Uni
- info@pluckandshine.com
- pluckandshine.com
4,8
Excellent
79 avis
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Excellent service and knives
So far no stars as I haven't received the stripping knives I ordered. Customer Services have provided me with a tracking number and my parcel seems to be stuck in a Royal Mail office somewhere. I can't resolve this it has to be the sender so Pluck and Shine themselves. It is only just over a week since I placed my order so I will contact them tomorrow to let them know I have no order yet!
Additional review:
We exchanged e-mails and the result was an instant sending out of new stripping knives. They are excellent knives and since the original order I have ordered one more - delivery was seamless that time.
Thank you to Pluck and Shine for your help and for fab knives to keep my pup looking beautiful.
6 février 2025
Réponse de Pluck and Shine
We had a lovely email exchange and immediately sent out a replacement, which arrived at the same day as the original did. The first order was stuck somewhere within the Royal Mail process, but everything was resolved. We hope you enjoy your collection of Classic knives.
Quick delivery and well made
Quick delivery, the comb is well made. Our technique needs to improve though.
23 janvier 2025
Arrived within days of ordering,well…
Arrived within days of ordering,well packaged,and thoroughly happy with the product! Can't leave the dogs alone now!
23 janvier 2025
Great item and quick delivery
7 novembre 2024
Réponse de Pluck and Shine
Thank you for your review. This means a lot for us as a small business.
First experience and happy customer
Purchased a carding knife, very happy, grabs a lot of undercoat, great tool for my collection! Comes in a nice pouch as well, which is great.
Contacted the shop via Facebook initially, very fast reply. Happy with my first experience, fast shipping as well.
7 novembre 2024
Avis spontané
Réponse de Pluck and Shine
Thank you for your review. Have a look at the TwinKing at some point, blunt and made for very "hairy" dogs.
Great product and for groomers hand…
Great product and for groomers hand stripping I think it's a must
29 août 2024
Réponse de Pluck and Shine
Thank you for your review. Appreciated.
Great products
Delivered on time, fantastic product, worth the money. Probably the best brushes I've ever bought!
16 août 2024
Réponse de Pluck and Shine
Thank you for your review. I hope you use the knife and banded comb for more than brushing. ;)
Very easy to order and pay
Very easy to order and pay. Very quick delivery. Very happy customer.
19 août 2024
Réponse de Pluck and Shine
Thank you. This review left a smile on our faces.
Excellent customer service and great service
Excellent customer service and great communication. I received much sought-after advice in relation to hand stripping and about the products.
The items both were extremely well-made, good quality and arrived in speedy time. Would definitely order from this company again.
10 août 2024
Réponse de Pluck and Shine
We really appreciate your review. For us, the dogs and our customers are very important that's why we always try to help and not "just sell".
Réponse de Pluck and Shine
Thank you. We always try to make our customers happy.
Réponse de Pluck and Shine
Thank you. I hope you enjoy your tools. Rock'N'Roll is very new, but keeps its promise.
Great communication
Great communication. Fantastic stripping knives. Fast delivery. Highly recommend
23 juillet 2024
Réponse de Pluck and Shine
Thank you for your review. We try to make our customers happy.
Réponse de Pluck and Shine
Thank you for your review. We always try to meet expectations.
Straight forward order with fast…
Straight forward order with fast delivery. Goods were well packaged and able to go through the letterbox. Thank you!
11 juin 2024
Réponse de Pluck and Shine
Thank you for your time to write this review. It means a lot for our small business.
Réponse de Pluck and Shine
Thank you for your kind review.
Great and prompt advice re products
Great and prompt advice re products . My purchase arrived very quickly and well packaged . First rate service !
7 mai 2024
Réponse de Pluck and Shine
Glad to be of help. Thank you for leaving us this lovely review.
Réponse de Pluck and Shine
Thank you for your review. We have some more brilliant tools in store and I hope you will come back to us.
Réponse de Pluck and Shine
Thank you.
Best products and great customer…
Best products and great customer service. Cannot recommend enough.
6 février 2024
Réponse de Pluck and Shine
Thank you so much - happy that I could remedy my mistake.
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