All good. Except none of the promised messages of when it was out for delivery, what time. Neighbor found the radiator leaning against the front door of our hose whilst I was in the back garden waitin... Voir plus
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Lisez les avis des autres
Ordered online for a competitive price after not being able to purchase the size I required elsewhere. Delivered in good time and good quality. Top service
Great customer service and love to do the use it again & again in the future. We have order a shower set for our bathroom and it was delivered on time. When we open a bathroom cabinet we found out tha... Voir plus
I ordered flooring from Kendor which was required urgently. They shipped quickly to Northern Ireland, the distributor here rang to say 2 boxes were damaged. Raj went above and beyond to organise deliv... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an independent plumbers merchants with over 40 years of experience in the industry. We are committed to providing our customers with the best possible service, from our wide range of plumbing supplies to our friendly and knowledgeable staff. We are proud to be a part of the local community and we are always happy to help our customers with their plumbing needs. Whether you are a DIY enthusiast or a professional plumber, we have the products and expertise you need.
Coordonnées de contact
Kendor Leicester, LE2 6AR, Leicester, Royaume-Uni
- 0116 270 1124
- sales@kendorleicester.co.uk
- plumbersmerchantsleicester.com
4,6
Excellent
160 avis
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A répondu à 100 % de ses avis négatifs
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Reasonable price, quality product
reasonable price, quick delivery which was managed professionally
9 avril 2026
The radiator is great
The radiator is great. However even though they had a safe place to deliver, I had to ring to get a delivery and that meant my radiator was days late as I could not arrange anything over their weekend. Abit of a faff.
25 mars 2026
Really helpful person on phone when I…
Really helpful person on phone when I doubted that I had ordered the right thing. (Invoice was a little confusing). Items arrived in good order on the date that was advised.
2 février 2026
On time and to spec
25 février 2026
The item was great price was very…
The item was great price was very competitive the only down side was p and p was £11.99 which was a bit more than I expected at the time
20 février 2026
Réponse de Kendor
Hi,
Thanks for your review. The item you ordered was a central heating radiator, which is classified as a larger more bulky product and therefore incurs a delivery charge due to its size, weight, and handling requirements.
We also offer free delivery on orders over £150. For orders below this threshold, a delivery fee applies, which helps cover the logistics and handling required to safely transport this bulkier item.
We are happy you enjoyed the product quality, and look forward to serving you again.
Warm Regards,
Kendor
Very good selection of radiators
Very good selection of radiators. Really good prices. Really simple website. Delivery quick and well done. All round good experience.
25 février 2026
Réponse de Kendor
Hi,
Thank you very much for your review. We appreciate your positive feedback about our website and service, and we look forward to serving you again in the future!
Warm Regards,
Kendor
Prompt delivery at a good price.
17 février 2026
Would use again
Would use again. Ordered some column radiators, and they were the cheapest. Delivery was quick and product quality is really good.
19 février 2026
Friendly staff and quick delivery
Friendly staff and quick delivery. Panels were cheaper than everywhere else.
19 février 2026
Easy website fast delivery
Easy to use website to order, and lowest price on Multipanel wall panels I could find. Delivery took couple days.
18 février 2026
Excellent delivery
Ordered 4 radiators, turned up in a couple days, and delivery was well communicated
17 février 2026
Super friendly service and fast…
Super friendly service and fast delivery. Plus driver was friendly, and carefully delivered the radiators which were very large and heavy.
11 février 2026
Easy ordering and fast delivery
Easy ordering and fast delivery. Needed some radiators last minute and they arranged for expedited delivery, items arrived on time and quality seems very good. Also realised price was very competitive so would recommend
14 février 2026
Fast delivery and friendly service
Fast delivery, low price, and super friendly customer service. Will use again, and recommend.
2 février 2026
Réponse de Kendor
Hi Mr Thomas,
Thank you very much for your order, we are very pleased you enjoyed using Kendor. We look forward to serving you again.
Warm Regards,
Kendor
Ordered 3 taps for my new bathrooms
Ordered 3 taps for my new bathrooms. Item was delivered as expected and in a couple days. Fitted and working, can’t complain.
5 février 2026
Réponse de Kendor
Hi,
Thank you very much for your positive review, we strive to make sure our customers get the best experience. We hope you enjoy your taps, and we look forward to serving you again in the future.
Warm Regards,
Kendor
Mixer tap not as described
Phoned prior to placing an order to ensure that the item (mixer tap) shown online was exactly as per the image. I was told it was the same and placed the order. Upon receiving the item it was different. Item returned and blamed the supplier for changing the product. They should have checked before dispatching.
27 janvier 2026
Réponse de Kendor
Hi Kamlesh,
Thank you for your message.
You had previously contacted us to confirm whether the tap was fluted. At the time, the manufacturer’s product description and images clearly showed the fluted design.
As the item is factory sealed in its original packaging, we do not open boxes prior to dispatch, as we are committed to supplying brand new products in untouched condition.
We want to reassure you that we are not trying to avoid responsibility. Whenever an issue arises, we act promptly to investigate and resolve it. In this case, the manufacturer had made a change to the product and removed the fluted decorative detail but had not updated any of the product information or images. This was an error on their part, which they have acknowledged and since corrected.
It is worth noting that this manufacturer is a large, reputable company whose products are sold nationwide, and it is very rare for them to make a product specification error, but unfortunately, on this occasion, they did.
As soon as you contacted us, we immediately accepted the return and processed your refund on the same day. The matter was resolved quickly once brought to our attention.
That said, we are sorry for the inconvenience caused and appreciate your understanding.
Kind regards,
Kendor
Fast delivery, outstanding price
Ordered 14 Fibo Panels, after being messed around by another company. Stock was as advertised and the panels arrived next day. Seamless experience.
13 février 2026
Réponse de Kendor
Hi Lucy,
Thank you very much for your feedback. We hope you enjoy your new panels, and we look forward to serving you again in the future.
Warm Regards,
Kendor
Wish More Companies Were Like Kendor
I would give them 6 stars if I could. Ordered 5 radiators on Tuesday (10th) after speaking on the phone with a member of staff for 40 minutes who kindly gave technical advice on my needs.
I got a phone call next day, saying my rads will arrive the day after, and to their word, the friendly delivery driver dropped them off.
I have fitted them, and they work exactly how I wanted them to, so the technical advice has been great as well!!!
Keep it up I will be using them again for my next project.
12 février 2026
Réponse de Kendor
Hi Alex,
Thank you very much for your review. We look forward to serving you again.
Warm Regards,
Kendor
Poor
Web site stated 3 to 5 business days for delivery,I received a phone call 4 days after order to be told my delivery would be in another 10 days.
Deliver times like these happened in the 70,s.
2 février 2026
Réponse de Kendor
Hi Alister,
Thank you for your feedback, and we’re very sorry for the inconvenience you experienced.
Our records show we contacted you within two working days (with the weekend in between) to arrange delivery. While the vast majority (over 99%) of our deliveries arrive within two working days, on this rare occasion the courier took six working days, making the total time eight working days. We completely understand how frustrating that must have been and sincerely apologise for the delay.
After investigating with the courier, we were informed that an error occurred at their warehouse. Unfortunately, we were not notified of the issue at the time, and had we been aware, we would have taken immediate steps to resolve it for you to get the order to you on time. Please accept our apologies for the inconvenience this caused. We have also raised this issue with the courier so it does not occur again.
We can see that your radiator has now been delivered, and we hope you’re pleased with the product quality. If you have any questions or need any assistance at all, please don’t hesitate to get in touch, we’re always happy to help.
Warm regards,
Kendor
THREE FAILED DELIVERY DATES.
OK, I see the reviews & can only assume my purchase was a complete mess, but read on & take notice.
This order (Your order ref: 3934574) was placed on 12 January but here we are on failed delivery date number three! I have just been informed by Every that the radiator I was promised would be here today is still being processed by them. The expected delivery date is now sometime in the next three bloody days, what a shower, try telling the truth instead of wasting other people's time & money, unbelievable!
2 février 2026
Avis spontané
Réponse de Kendor
Hi Alan,
We’re genuinely sorry for the frustration and inconvenience caused by the repeated failed delivery dates, we completely understand how unacceptable this has been and how much time and disruption it has caused you.
While we process many orders each month, unfortunately on some very rare occasions things don’t go to plan, and this is one of those occasions where we have let you down.
While you have been waiting, we have been actively chasing the courier ourselves on your behalf to try and push this delivery through as quickly as possible and to get you a clear and honest update rather than further uncertainty. We are doing everything we can to speed this up and make sure your order reaches you as soon as possible.
As mentioned on our call, we’ve also applied £25 in compensation as a gesture of goodwill for the inconvenience caused. Please be assured that we are taking full responsibility for this situation and are doing everything on our side to get it resolved quickly. We will continue to keep you updated on any progress until your order is safely delivered.
Thank you for your patience, and again, our sincere apologies for the trouble this has caused.
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