All good. Except none of the promised messages of when it was out for delivery, what time. Neighbor found the radiator leaning against the front door of our hose whilst I was in the back garden waitin... Voir plus
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Lisez les avis des autres
Ordered online for a competitive price after not being able to purchase the size I required elsewhere. Delivered in good time and good quality. Top service
Great customer service and love to do the use it again & again in the future. We have order a shower set for our bathroom and it was delivered on time. When we open a bathroom cabinet we found out tha... Voir plus
I ordered flooring from Kendor which was required urgently. They shipped quickly to Northern Ireland, the distributor here rang to say 2 boxes were damaged. Raj went above and beyond to organise deliv... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an independent plumbers merchants with over 40 years of experience in the industry. We are committed to providing our customers with the best possible service, from our wide range of plumbing supplies to our friendly and knowledgeable staff. We are proud to be a part of the local community and we are always happy to help our customers with their plumbing needs. Whether you are a DIY enthusiast or a professional plumber, we have the products and expertise you need.
Coordonnées de contact
Kendor Leicester, LE2 6AR, Leicester, Royaume-Uni
- 0116 270 1124
- sales@kendorleicester.co.uk
- plumbersmerchantsleicester.com
4,6
Excellent
160 avis
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A répondu à 100 % de ses avis négatifs
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Good price delivered on time helpful…
Good price delivered on time helpful pleasant driver.
11 février 2025
My radiator was damaged little bit when…
My radiator was damaged little bit when received it
29 janvier 2025
Réponse de Kendor
Hi Kelly,
We apologise for your radiator being damaged, however after checking with our customer care team, this damage was never reported to us.
We urge customers to report any damage to us as soon as possible so we can swiftly replace the item in question.
If you have any queries please feel free to contact us.
Warm Regards,
Kendor
Promo delivery item as described
Promo delivery item as described, well packed.
Delivery driver excellent
30 janvier 2025
This is a very friendly reliable family company…
This is a very friendly family company that gave good advice and price for the items I was looking to purchase .
The goods arrived on time with good communication.
Very satisfied with the quality of the goods received..
Would highly recommend this company for any plumbing items you require
28 janvier 2025
so easy to order
so easy to order
delivery when they said
phone call arranged delivery
texts on day
Radiator perfect swap for my old one
22 janvier 2025
The delivery driver brought the…
The delivery driver brought the radiator into the premises and left it on a pallet at the entrance of building where customers couldn't access the building and left it with a single female who couldn't move it guy was rude and not interested in helping
22 janvier 2025
Réponse de Kendor
Hi William,
Thank you for the feedback. We sincerely apologise for this, and have raised it with the courier to ensure it does not happen again.
We hope to provide you with the 5-star service we’re known for in the future.
Warm Regards,
Kendor Leicester
Good, quality, value and service
Ordered with competitive price during Xmas hols, and was actioned as promised on 2nd Jan. Adjusted delivery vehicle to suit access, and arrived as scheduled despite atrocious snowy weather. Very helpful sales helpline and delivery driver. Full marks all round!
6 janvier 2025
Fantastic Customer Service
I needed a replacement shower panel in two days time due to damage of one in transit. Koml, Kendor advisor put out all the stops to make this happen. Management agreed and the new panel arrived 08:00 am two days time. Really pleased with this! Thanks alot Koml!
20 décembre 2024
Avis spontané
Excellent Service
Recently purchased a radiator and was pleased with the service they gave. They kept in touch regarding delivery and when it arrived the help that was given was first class, nothing too much trouble. Thank you .
5 décembre 2024
A very quick delivery
5 décembre 2024
Reliable company
Ordered and delivered in quick time and kept informed all the way, would recommend kendo, will use again
19 novembre 2024
Excellent customer service
Excellent customer service
Kom went above and beyond to make sure I received my shower panels after I had been let down by another supplier. I was kept informed frequently and even received update calls from her - mostly unheard of customer service nowadays. Thanks very much and very pleased with the panels.
20 novembre 2024
Cheap radiator that does what it says
Cheap radiator that does what it says. No issues.
11 novembre 2024
Incredible Customer Service
I ordered flooring from Kendor which was required urgently. They shipped quickly to Northern Ireland, the distributor here rang to say 2 boxes were damaged. Raj went above and beyond to organise delivery for me. The NI Rep Stephen delivered 9 boxes of flooring directly to me in the snow. Thank you again, would def recommend.
18 novembre 2024
Radiators were damaged
Radiators were damaged. Sent a replacement that was the wrong size. You should use a different delivery service, the man that delivered was rude, left the radiators on the drive and was on his own, when there should have been 2 people as they are very heavy. Also customer service agent was quite rude when a refund was requested
12 novembre 2024
Réponse de Kendor
Dear Aileen,
Thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
At Kendor, we pride ourselves on delivering excellent service, as reflected in the many 5-star reviews we’ve received. In this case the product was shipped directly from our supplier due to its size, and we understand that you reached out to our supplier directly regarding the issue. While we acknowledge this approach, all our customers should contact us with any issues, as this allows us to address and resolve matters quickly and efficiently.
Once you did reach out to us, we took immediate action and issued a full refund within the hour. We’re committed to ensuring every customer has a positive experience, and we sincerely apologize if this situation fell short of your expectations.
Your feedback is valuable, and we will take it on board as we continue to improve. Thank you for giving us the opportunity to assist you, and we hope to provide you with the 5-star service we’re known for in the future.
Warm regards,
Kendor Leicester
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