Plus Holiday Avis 167

Absolutely superb service. Helpful friendly and nothing was a problem.

I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering for all of our needs. Nothing was too much trouble.
He sourced suitable dates and times for the trip and excursion to Brascov and castles.
He noticed we would be away for my partners birthday and arranged a surprise bottle of bubbly waiting for us when we returned to the room.
Thank you for your help, we’ve had an amazing trip!

Excellent service friendly and informative

Justin was very helpful and professional, did everything I asked and and very patient explained everything

Mike was incredibly helpful and answered all my questions very promptly. Nothing was too much bother for him.

I have just booked the Magical Milan and Swiss Alps winter escape. Mike was the Booking agent I dealt with. He was very efficient and helpful, replying promptly to all texts and emails. Thank you Mike for your excellent customer care.

Mike very helpful

Nice and Gary answering question fast, happy

Mike was very polite and helped with all my qestions ,a big thank you to Mike this holiday is for my husbands belated birthday

Justin was the agent who helped us with dates, prices etc. Nothing was too much trouble. He was prompt in replying to my queries, and helped us finalise our holiday. Very professional

I wish i could've given no stars. Myself and 2 friends have handed over more than 6K to this company for a holiday to Thailand via Dubai, the holiday was cancelled due to the troubles in the Middle East. I understand this is no ones fault however Plus Holiday is refusing to even acknowledge any email we send. The law states our money should be refunded within 14 days but when they refuse to even answer us how will that happen. We are taking this to ABTA and hopefully get it all back.

My friends & I booked a holiday to Thailand via Dubai. Emirates cancelled the flights due to ongoing issues in the Middle East. Advice taken from our insurance companies, other travel agents & banks, is that Plus Holiday should refund the full amount within 14 days. However despite many emails, messages via their business chat, as they are not responding to phone calls, we are no further forward. Not once have Plus Holiday reached out to us, with reassurance or with any updates. AVOID THIS COMPANY AT ALL COST.

Just booked with Plus Holidays
Mike was very patient and knowledgeable
Answered all my questions and gave me lots of options !!

Mike was patient while I dithered . Clear and professional in all our dealings. I changed my mind numerous times . He was so helpful . Got me a great deal . I felt heard and confident dealing with him. I have recommended him and his company already. Thank you for helping an old dear book a holiday.

Gary was my agent, very helpful nothing was to much trouble.
Any questions i had they were answered very quickly all in all was very satisfied with the service.looking forward to our trip now. Cheers for sorting it all out Gary.
Kind regards,
Darren clark.

Very fast and informative information about the booking from Mike.

Superb fast replies and easy to book. Ronald kept me updated on anything I asked. Look forward now to our break.

Just booked to go to krakow. All details and prices easily laid out. Will definitely use Plus Holidays again.

Brilliant booking experience by Mike and very excited for our city break .

Mike who I regularly contact for holidays always goes above and beyond to secure a safe and easy transaction for a holiday we choose.
Excellent service and thank him for everything to booking/flights/ ease of mind