Point makes what seems an impossible thing to understand easier. All questions were answered well and made for clear understanding. There online teaching tools were excellect. And the speed of the p... Voir plus
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Point made the entire process fast and easy. I had a quick offer and after providing the necessary docs was given a final offer, with a closing date range. In addition, I was guided from the beginning... Voir plus
L'entreprise a répondu
I really enjoyed working with the professionals from point. The only downfall I have is trying to reach staff regarding insurance papers that are needed and/or trying to reach my account manager. No o... Voir plus
Everyone I dealt with at Point was a pleasure, especially Jennifer Amador and Amber Berry. Point is very fortunate to have these women on its Team. They were very responsive, knowledgeable, but most o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Point Digital Finance helps homeowners access the wealth locked up in their home equity with a new type of financial product called a home equity investment.
Coordonnées de contact
P.O. Box 192, 94302, Palo Alto, Etats-Unis
- (888) 764-6823
- help@point.com
- point.com
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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I feel they were very efficient
Educational and involved
Clear dashboard to follow on both ends - seems like long process but educational throughout - what everyone should demand with their biggest investment
Very to the point and explain…
Very to the point and explain everything. Very step by step process. Easy to follow
Point makes what seems an impossible…
Point makes what seems an impossible thing to understand easier. All questions were answered well and made for clear understanding. There online teaching tools were excellect.
And the speed of the process and always keeping the process on schedule was refreshing.
I really enjoyed working with the…
I really enjoyed working with the professionals from point. The only downfall I have is trying to reach staff regarding insurance papers that are needed and/or trying to reach my account manager. No one seems to answer the phone. It goes to voicemail and it’s a little nerve-racking, but other than that, I have to say I had a good experience up to now we’ll see how the rest of the process is. Thank you for all you did for me.
Everyone has been so helpful
Everyone has been so helpful, knowledgeable and informative throughout this process
Great HEI company
As long as you understand how this works, it's a great company, but do your research . Good communication without being pushy. Readily available to answer questions. Process done very efficiently.
The point said your home has to be…
The point said your home has to be worth more than $ 155000. Mine does . They said you could use the money for anything thing. They said my home the value. qualify. So the denied the loan. Any renovation to a home increases the value. They lied thus don’t trust them.
They were always considerate and kept…
They were always considerate and kept us up to date and let us know what was going on with our HEI. They are very good to work with. Very professional. The dashboard on the phone, and the tasks bar on the phone was always available if we had any questions about what to expect in the next steps. There were never any surprises.
I looked into all of my options before…
I looked into all of my options before deciding on taking this financial action with Point. They made each step of the process easy to understand and easy to accomplish.
The excellent service I received…
The excellent service I received throughout this process has been stellar.
Extremely professional and knowledgeable staff.
Good Communication so far
Customer service makes the experience
Amber did an incredible job taking care of us! I would have probably not finished the process if it wasn’t for Amber
Super simple process for sure
Super simple process for sure. They are very thorough in making sure that you understand the process and the end result.
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