We have had a brilliant experience with Polka Dot in Shrewsbury. They provided amazing service throughout, however when we really needed support Katherine went above and beyond to help us. I would h... Voir plus

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We booked a holiday with Izzy at Polka Dot, who helped us choose the right place,(Puerto Del Carmen) as we are taking grandchildren this time. Izzy and all the team have kept us informed and updated... Voir plus
L'entreprise a répondu
We popped into shop enquiring about holiday. Britney was very helpful, compairing different companies to get us the best price. We didn’t feel pressured to commit and she emailed the details we had... Voir plus
L'entreprise a répondu
Fantastic all round. Wanted to book a Tailor Made USA trip which included an organised tour and a go your own way part. My local agency put together the perfect trip. Special mention to Sioned and Pau... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Polka Dot Travel celebrates it's 11th Birthday on 11th October 2024! We started trading in our home town in Oswestry before expanding to 15 x stores spanning North Wales, Shropshire, Cheshire & Staffordshire. We added our Call Centre to our portfolio in 2022, our customers wanted to opportunity to book or speak to us out of 'normal hours' we are now able to provide customer support 7 x days a week until 8pm at night during the week and 6pm on the weekends. As an independent travel company we have pleasure in sourcing the best possible price for our customers, we deal with over 300 tour operators meaning we can shop around on behalf of our customers. Being ABTA bonded and only offering customers ATOL protected holidays, we can ensure our customers have a trusted, financially protected holiday. We are proud to be a key booking agent for all major tour operators and as a result have prices which are better than most are able to access! Over 60000 customers trust us to look after their holidays every year. Our popular social media sites advertise the very best holidays we can find.
Why choose us for your holiday?
Écrit par l'entreprise
- We understand your holiday is one of the biggest purchases you will make.
- Our choice of holidays and tour operators means we can shop around so you don't have to!! We're committed to providing you with the best possible service levels from the moment you book with us to the moment you step back off the plane. Your holiday is our pleasure.
Coordonnées de contact
Polka Dot Travel Call Centre, PDT HQ, SY11 4NE, Oswestry, Royaume-Uni
- 03301242220
- sales@polkadottravel.co.uk
- polkadottravel.co.uk
Summer 2026 now on sale!
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First class customer service
Spotted the holiday that I was interested in online with major holiday makers, messaged Polka Dot Travel in Longton (Stoke-on-Trent) via Facebook Messenger asking if they could better the deals seen online, messaged me back immediately with a very competitive deal, and booked the holiday the next working day. Spoke to Erin on the phone to confirm the booking details and pay the deposit (role on 12 months!!). Couldn't be happier with the first class service and really glad to have booked through Polka Dot Travel. Used Polka Dot following a glowing reference from a colleague.
5th Time We Have Used Polka Dot…
5th Time We Have Used Polka Dot (Longton Branch) Donna, Tara & Erin Are All Lovely And Helpful, We Went On Saturday 16th August 2025 & Erin Helped Us Book Our Family Holiday, She Even Beat The Quote I Had On the Jet2 App! Would Definitely Recommend We wouldn't Go Anywhere Else Thank-you Ladies
Highly recommend Polka Dot for your package holiday
I’ve successfully booked with Polka Dot 3 times now and had such great service. Staff are all pleasant and Alex who dealt with our holiday was quick, efficient and advised us on the best holiday. Would highly recommend Polka Dot for a very competitive price on holidays.
Excellent service as usual
Excellent service as usual. Big shout out to Izzy who explained everything so well and was patient while I was asking lots of questions about my chosen holiday. Thanks Izzy
I was struggling to make a decision on…
I was struggling to make a decision on where to book in Punta Cana, and seemed to be just going around in circles, so I decided to contact polkadot travel the leek branch, and got a really helpful lady called Isobel, nothing seemed too much trouble even when I kept asking for quotes on different resorts, she would send lots of different ones back for me to at. Would definitely recommend and would use them again to book with .
Excellent service
Saw a holiday in the window of the Leek branch and went in to ask more about it. Izzy dealt with us and was most professional and friendly. Excellent service, wouldn’t hesitate to book with them again.
Great service from Shrewsbury
Alex, from the Shrewsbury store was very patient and came back to me promptly with answers to my questions.
Excellent service, thank you!
We book in the leek branch
We book in the leek branch, all the ladies are most helpful and professional.friendly and a pleasure to book with them always.Rachel has served us today on our 4th booking this year and as always very helpful and pleasant, nothing is too much trouble.
I have just booked a holiday with…
I have just booked a holiday with Polkadot travel Shrewsbury. I dealt with Jessica who was both professional and friendly. I would not hesitate to recommend them.
First class service this morning from…
First class service this morning from Olivia, I wanted to book for next year and Olivia got the hotel we wanted and more we got transfers, luggage and rooms next door to each other and All inclusive plus.
I highly recommend Polka Dot Travel for first class service and Olivia explained absolutely everything
Confident in booking
This is my 7th booking for trips taken this year and next at Market Drayton Polka Dot with Georgia the manager.
Everything I have requested was dealt with and professionally, I will always use Polka Dot Market Drayton for my holiday bookings.
Extremely helpful and friendly service…
Extremely helpful and friendly service from Jessica at the Shrewsbury store when trying to book a magical Lapland trip! She looked into multiple options, gave advice and recommendations and was really thorough making the booking really easy! Highly recommend!
Sarah great always finds me the best…
Sarah great always finds me the best perfect deal
Ian @ Wrexham outstanding service
Looking for a last minute holiday. Ian was patient, helpful, knowledgeable on destinations and nothing was too much trouble.
Phoning through to Jet2 after issues on the system, arranging airport assistance and putting everything we needed together and printed off in a folder.
Peace of mind having face to face contact rather than a Internet booking, would highly recommend visiting Ian in Wrexham if you are looking to book.
Thank you for your patience Ian 🙏
Good service
Good experience, the ladies were generally friendly and after an initial uncertainty Olivia managed to get us what we were asking for.
Great customer service
First time booking a holiday with the Bangor branch. Was able to do most of it through messenger chat. Any questions I had were answered almost immediately. Had a fantastic first holiday in Mallorca with my family and couldn’t fault any of it. Great customer service and would recommend to anyone who was looking to book a holiday. Thank you
My first booking with Amy at Pokadot Travel
My first booking with Amy from Polkerdot Travel today was so quick and easy.
She was so friendly and helpful explained all the options available and made sure I understood all the details. She recommended several hotels for us to choose from.
So nice to get the same personal service of a high street travel agent online. Would definitely recommend Polka dot travel and Amy to friends and family.
Would like to thank Francis for a…
Would like to thank Francis for a speedy, officiate and smooth booking everything was explained thoroughly. We can’t wait for our Maldives holiday thank you Francis
Olivia at crewe was so helful
Hi spoke to Olivia at crewe and she was so helpful as always booked our 3rd holiday with polka dot travel in crewe
Very smooth and easy booking with Amy
Very smooth and easy booking with Amy
Would recommend 100%
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