Polly's Avis 

I was really looking forward to trying Polly’s beers, and while things didn’t get off to the best start, I was genuinely impressed with how the team handled it.

The delivery arrived earlier than expected and was unfortunately left out in the sun on a very hot day—by the time we got home, the beer had been sitting in 30°C heat for nearly 24 hours. I chilled it straight away, hoping for the best, but sadly it didn’t taste quite right.

Initially, I was disappointed and reached out to Polly’s to explain what had happened. I didn’t hear back straight away, but once they got in touch, they were incredibly apologetic and really took the situation seriously. They offered compensation without any fuss, which I really appreciated.

It’s clear they care about their customers and their product. Mistakes can happen, but it’s how a company responds that really matters—and Polly’s definitely made things right. I’m looking forward to giving their beers another go.

We tried Polly's today for the first time...just called in for a quick coffee but have to say was surprised no semi skimmed milk, just full fat, oat and soya......found that unusual but the place seemed nice, have to try food and drinks next time.....

Tried many IPAs and craft beers, none come close to this brand. The Floret and Rosebud are my favourites.

Honestly. Try it!!!

I always try to support local / small brewers. tried Polly’s on the off chance.great design on the cans and the read up on the beers all sounded great. I bought the large mixed start of summer pack to sample- I think. I was very impressed with the hazy beers. This is a quality product. You won’t be disappointed- think I’m going to order some more. I would love to try one of draft sometime.

Fantastic beers all round I havnt yet tried one I dont like. Pollys definitely in my top 2 of craft ale breweries in the world. A real credit to the brewers they are stunning.

I’ve been drinking Polly’s since the name change and I still haven’t had a bad beer from them yet. The worst have been good and some have been superb. My top 5 beers ever have 2 from Polly’s in! The variety is difficult to keep up with which makes it interesting to try so many new combos. Great job everyone involved.

EXCELLENT customer service. Problem sorted - thanks! I placed an order for some cans of beer for me and some for a friend for Christmas. They arrived promptly - but the box was badly damaged, with holes punched on 2 sides. When I opened the box I found almost half of the cans had been dented - some quite badly. After contacting Polly's and sending pictures of the box / cans they immediately sent replacement cans and one new can for me to try. Well done Polly's and Thank you!!!