PoolWarehouse.com Avis 

Came fast but expensive for plastic

Chelsey is the best! This was the 2nd time I had to call and luckily enough I got her both times!! FRIENDLY knowledgeable The first time she went ABOVE and beyond with follow up emails keeping me informed on a possible slide return.She contacted the vendor and answered all my questions The 2nd time she answered my question and put me at ease right away I LOVE her.She IS Pool Warehouse and they are LUCKY to have her!!

I needed a replacement piece for a foosball table I ordered before it could be fully assembled and Jacinia was so helpful in making sure the request and replacement were processed and sent quickly. Great service. Highly recommend!

Awesome Service from Renee B!
Renee went above and beyond helping me with my pool cover. She was always quick to respond and kept me in the loop with any updates or delays, which made the whole process smooth and stress-free. You can tell she really cares about her customers — great experience all around!

Delivered quickly after order placed.

Dustin H was very helpful. He took the time to answer all of my questions and was more than patient. I would definitely recommend!

Quick and easy ordering. Kept us in the shipping loop so that we knew just when the package would arrive. Prices are fair and quality appears very good.

My dealings was with Renee B my inground pool cover was the wrong size Renee B worked hard with me and the company to get a refund for me and she got it done. Thank you Renee B

Katelyn did a great job of resolving my issue with a part that didn’t quite fit. I’d use pool warehouse again because of her customer service.

Jacinia C. was the customer service representative that assisted me and provided great service. My only complaint was the manufacturer was slower than I wished getting the new part out.

Jacinia handled my claim & was very efficient. She was able to handle my issue as well as walk me through ordering the correct product. Very much appreciated! Will definitely buy from PW in the future!

Worked with Dustin H to find new set uo for my pool. He was awesome and pointed me in the right direction

Pool table came damaged and the customer service was not helpful. Jacinia, who claims to be the manager was not helpful with the damage remediation. This is our first time purchasing a pool table and she was very disappointing to talk to with no help on addressing the damages it came with. I would not recommend purchasing with them. Jacinia was the most disappointing to talk to with absolutely no respect for the customer or understanding of customer service. She reflected terribly on behalf of the business and did not help with remediating damages caused by them.

We ordered a new cover back in March. When we opened it in October, it was the wrong cover. My first thought was, "Great, now I have to call customer service and i'm never going to get my pool closed." I contacted Renee and it was the exact opposite! She contacted the manufacturer and constantly updated me on the progress of the resolution. I don't think i've ever worked with a better customer service representative. She took the stress off of me and made it easy!

Giving a 5 star is easy when there are no bumps in the road. My order was delayed due to parts shortage at the manufacturer. I was assigned a single point
personal contact from Pool Warehouse (Renee B.) with her email address and contact info. She remained in constant contact updating me on status and shipping info. Many thanks to Pool Warehouse and Renee for excellent customer service. 5 stars.

good fast god fast i ordered it by myself so don;t know if they will fit

I have had many issues along the way. We all know these things happen. The difference was every customer Service representative I have dealt with, has resolved each situation in a timely manner. I would recommend poolwarehouse to anybody