PoolWarehouse.com Avis 

Solid purchase at a very reasonable price.
Great over all experience from initial purchase agent to customer service.
Jacinia Candelaria from customer service went above and beyond making sure all details were properly communicated throughout the process,

My first experience with Pool Warehouse and it could not have been better. I called for general information and ended up making a significant purchase on the spot as a result of my representative, Jacob L. He was patient in listening to my questions, sought out answers and ultimately help me decide on the product I needed and gave me a great deal. I highly recommend Pool Warehouse and if possible, ask for Jacob. He was awesome.

Great Table. Look Stunning

The ordering process was very easy, but that isn't why I am leaving a review. Due to the distributor being snowed in, my part was delayed. My customer support rep, Chelsey, was amazing. She proactively kept me informed about my shipment and helped expedite my order. She's amazing....

Received earlier than estimated and all in order.

Delivery on Feb 01st,2026 thru USPS

I ordered the wrong product. When I called customer service they were very helpful and promptly sent a pre paid return label.

Dustin was very personable, and answered all my questions. But more importantly to me was the fact that he never gave me the impression that i sas imposing on him or his time. A job well done.

I called customer service to check on the status of our order . The Young Lady by the name of Katelyn assisted me. She was very professional, cordial and so kind. She didn't stop assisting me until I got the answer that I needed. She could have just given me a response to my question, but she went over and beyond to make sure that I would be able to (if necessary) in the days ahead, be able to get more concrete answers as I await our package to arrive, due to inclement weather. Katelyn represents her company well, she is definitely an asset.
J. Jenkins - Memphis, TN

PoolWarehouse had the best price on the purchased Intermatic Timer. Shipping time was good, better than the pessimistic time presented on checkout. Didn't have any issues.

Pool warehouse made the process for my return so simple and easy

Shopping on your site was easy. Found what I wanted in short time, placed the order and a few days later received my order. Price was good, arrived well packaged.

Absolute best customer service I've ever experienced.

Reasonable price.

I called to check on an order for repair parts. Chelsea looked up my orders (2) along with tracking and let me know when they would be delivered and by whom. For a call that I thought might be long and frustrating she made short, sweet and pleasant - hung up happy.

Fast processing/shipping and accurate item description.

I needed a new pump motor. I found one that look similar to the one I had on pool warehouse's website. The motor nameplate on my old motor was worn and faded. I had to frottage the motor nameplate to obtain the info. I gather all the info I could and put it in an email asking if the motor I was interested in would be the correct replacement. I work as a restaurant manager with varied shifts, so I asked for whomever was going to contact me to do so early in the morning. Dustin H. did exactly that. He was very pleasant and prepared to answer my questions. What Dustin told me was the motor I was interested in was not powerful enough to replace the old motor, so he suggested another motor that would be a better fix and fit. It was a little more expensive, but not astronomical. I double checked to ensure it would adapt to my hayward pump because I certainly didn't want to have to return a motor. Dustin assured me it was a fit, so the transaction was made. Dustin did inform me frame size of motor was smaller, but when the motor arrived it came with a pump pad spacer that worked perfectly. The installation of the motor went well and I couldn't be more happy. Dustin was easy to talk to, knew what he was talking about and was not pushy at all when it came to selling. I will certainly reach out to Dustin and his team in the future should I ever need pool parts or information. Thank you, Dustin

Received a completely different Item from what we ordered and would like to return it and have the right one shipped to us.
Not sure the exact date, but it was this month

I had a couple questions and a tight time frame, Jacob in customer service took great care of my needs and made it all happen! Highly recommend!