Poppets Baby Food Avis 

117
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Poppets are Amazing! My son loves all of the meals and I never mind if there are leftovers, because I get to have them. Great sized portions and only the best organic ingredients used, which makes me... Voir plus

Noté 5 sur 5 étoiles

Poppets is a hidden gem tucked away behind Upper St. Alongside the tasty, and nutritious baby food they sell, the cafe itself is absolutely fab for babies and toddlers; they also run regular sessions... Voir plus

Noté 5 sur 5 étoiles

Lovely purées for my baby. I love the different stages of consistency, flavour combinations and textures as baby grows. The packaging is gorgeous and overall feels high quality. Some of the popits cam... Voir plus

Noté 5 sur 5 étoiles

My daughter absolutely loves everything I ordered. The delivery was fast and efficient, even though I’m not based in London. Everything delivered fresh. As a busy working mum, Knowing my baby can ha... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture
  2. Fabricant de produits alimentaires

Écrit par l'entreprise

Real Baby Food Healthy ~ Handmade ~ Hassle-free


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

117 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,8

Tous les avis

(117)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My 7 month old loved these

My 7 month old loved these. Good to have on standby if time pressured too, as nutritious, flavoursome and also varied textures and tastes. 2nd time I’ve ordered and will again.

1 décembre 2022
Noté 1 sur 5 étoiles
Logo de Poppets Baby Food

Réponse de Poppets Baby Food

Hi Becky,

We pride ourselves on outstanding customer service. On the very rare occasion DPD doesn’t manage to deliver a package we resend free of cost at the earliest opportunity. I cannot find an order under your name or any email from you regarding a missed delivery. I personally check deliveries every week to check they are running smoothly and will always endeavour to get in touch with customers whose parcels seem to be stuck in transit, before they even are aware of it. This does happen occasionally and unfortunately is nothing to do with our company but an occasional problem from DPD, being a nationwide delivery company. Please give me your order number and name you ordered under so I can investigate it promptly. Thank you. Florence

Noté 5 sur 5 étoiles

Delicious food which my baby adores (I…

Delicious food which my baby adores (I have tried other frozen meals and she refuses them!) it has made our weaning journey so straight forward and enjoyable. The food is so nutritious and well thought through that it reassures me I’m giving my baby the best. Also, my daughter has some food sensitivities and the customer service in ensuring we only receive food safe for my baby has been exemplary. Just a fabulous company all round which I can’t recommend enough.

26 novembre 2022
Noté 5 sur 5 étoiles

I absolutely love poppers blends and…

I absolutely love poppers blends and poppets, my son was extremely fussy and poppets saved me…. Honestly would recommend 100%, food is soo fresh so vibrants so clean smelling and tasting I really don’t need to worry about breakfast lunch or dinner, thanks poppets

1 novembre 2022
Noté 5 sur 5 étoiles

Fantastic!

So great! Wish I had had this for my other children! Makes weaning so easy

20 novembre 2022
Noté 5 sur 5 étoiles

Brilliant

Brilliant! Excellent food and my daughter absolutely loved it! It came beautifully packaged with a little surprise included. They’ve used sustainable padding to keep frozen. I did have to email and I received a fast response

1 novembre 2022
Noté 5 sur 5 étoiles

Excellent food and customer service

Not only is the food delicious and brilliantly packaged, but the customer service - proactive, quick and personal - is one of the best I've experienced. Very impressed with this brand.

4 novembre 2022
Noté 5 sur 5 étoiles

Fabulous way to start weaning

Lovely purées for my baby. I love the different stages of consistency, flavour combinations and textures as baby grows. The packaging is gorgeous and overall feels high quality. Some of the popits came in 2 small squares per flavour rather than one large square and I found this useful in serving smaller portions for baby’s first tastes. The ingredient variety offers some things I would never cook myself and that supermarkets don’t do giving my baby a wide range of tastes, I love them! I offer these purées alongside finger food to give her the best of both weaning styles and she loves them…Would 100% recommend

22 octobre 2022
Noté 5 sur 5 étoiles

Excellent customer service

We were a bit unlucky with the fist delivery as the box came damaged and wet from inside and I was not sure if the food was not starting to defrost. I was also not comfortable giving it to my baby. I contacted Florence and even though initially there was a problem with my emails not reaching her, the issue was finally resolved to everyone’s satisfaction.
Florence appeared to care that we get the best service and we are looking forward to trying the food.

8 septembre 2022
Logo de Poppets Baby Food

Réponse de Poppets Baby Food

Hi Dominika,

I replied to you 18 minutes after your email was received, asking for photos and reassuring you. I didn’t receive anything from you so I checked the DPD delivery photo which showed the box was undamaged and dry as you received it. I also let you know that it wouldn’t be possible for dry ice to have soaked the boxes as dry ice turns to a gas. You stated on your email the food was very much still frozen too. I’m sorry you seemed to have missed my email, having not heard back from you or being sent the photos requested we were unable to do anything further.

* I’ve emailed you a photo showing no further communication from you after replying to your complaint within minutes. Please refrain from calling me untruthful, perhaps you’ve sent them to the wrong email address nothing has been missed from you. We pride ourselves on prompt and outstanding customer service.

Noté 1 sur 5 étoiles

Received our first order today and…

Received our first order today and unfortunately I’m not impressed and we’re seeking a refund.

The parcel has left you on 31st August and has arrived with us today (5th September) therefore it is by no means frozen or even chilled. I attach photos to show the temperature as per a food safe probe and also the packaging now that the contents have seeped.

In light of this it is not safe for my child to consume and I seek your response and refund for this order.

31 août 2022
Logo de Poppets Baby Food

Réponse de Poppets Baby Food

Hello

This is completely unacceptable of our delivery service DPD. Our policy and agreement with DPD is a next day service, with clear instructions to destroy any parcels not delivered the next day. This is the first instance this situation has occurred and I totally understand your complaint. Please email me florence@poppetsbabyfood.co.uk with the name you ordered under and order number and I will get a replacement sent out to you asap or a refund as requested. How incredibly disappointing. We will of course be raising a complaint with our delivery provider. I’m sorry for the service they provided to you.

Noté 5 sur 5 étoiles

Great products

Great products - easy to use and great on the go or as aback you when you don’t have time to make something. Great customer service too always super helpful - have recommended to all my mummy friends :)

23 août 2022
Avis spontané
Noté 5 sur 5 étoiles

My Baby just loves this stuff

My Baby just loves this stuff! He can’t get enough.
I just cannot recommend this company enough - pristine packaging - on point delivery and tastes delicious!
Highly recommend the chia seed pud’s …sublime.

19 août 2022
Noté 5 sur 5 étoiles

Great nutritious convenient babyfood

Great nutritious convenient babyfood.
I love the ease of poppets minus any guilt of what I’m preparing for my children. I use them in a variety of ways including in porridge, in pies, pastas, in toast. Both my baby & toddler really seem enjoy to these meals or meal additions.

19 août 2022

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