Would like to say i had a good interaction with this company. I had a question about shipping ajd tracking. Emailed customer support and within 3 mins Nina emailed me back and answered my questions wa... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very disappointed in the mystery box. It didn’t come on time it came 15 days after the promised time, and nothing but garbage so disappointed. Will never order from them again!
L'entreprise a répondu
I placed my order on June 12, 2026 and as of July 22, 2026, I still not received it. I contacted customer service several times, and each time I was assured that my order would be placed on the priori... Voir plus
The full mystery of the boxes made these a compelling and exciting purchase. So much so that we have a subscription for the Pipsqueak box; my pips absolutely love receiving something just for them eac... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience. Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside. We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback. Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping. Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Coordonnées de contact
Etats-Unis
- porchpirates.us
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have ordered my package and was told…
I have ordered my package and was told it would be the next Friday that I would get it. Never received it message them about it told me that they would be several days behind as I got popular on social media and have lots of people ordering so I say okay and I waited and waited got a tracking number and I'm waiting and still haven't got my package and it's been almost a month. I have message them on Facebook Messenger through email and on their site and haven't really got anything for them I'm about to get a hold of them and ask for a refund as this is bullcrap and it shouldn't take this long after you've already billed me and took my money and still haven't gave me my item.
Was just very nice to get a little…
Was just very nice to get a little surprise and it just so happened to have come on my birthday!! So it was just a very nice little something unexpected. Thank you Porch Pirates
Scam!
Received a bunch of small plastic goody bag toys for kids. Maybe $20 worth. Paid $80 to sign up for a subscription. Such a scam. Not to mention it took 2 weeks to fill my order. Do not waste your money.
What went wrong should be what went…
What went wrong should be what went right. How about used shoe's, used cup with some kind of red/pinkish residue in it. Open packages with nothing inside, late delivery and in my luxury box i got a deflated tire! Seriously... beauty/ luxury my behind.
Pretty good overall
Pretty good overall. Shipping was slow, but finally got here. It's a fun box. As a reseller I should be able to at least make my money back. Not a winner, but worth it.
Would have given 5 stars if not for…
Would have given 5 stars if not for shipping. Packages were sitting in the post office for 10 days. But 5 stars to the company!!!! They are amazing and can't help the USPS.
Not to bad there was some things broken…
Not to bad there was some things broken and open so I’m hoping my next boxes are a little better
Most of the items were good
Most of the items were good. few knockoffs that surprised me.
For now im going with 2 stars I use…
For now im going with 2 stars I use mystery boxes on my TT channel and got a flyer saying that if I buy 5 boxes I'll get a 6th for free.. got no confirmation of ill even get the 6 th box as promised abd the promo code I was given didnt work at check out, my order as sat untouched and not shipped for over a week and when I attempted to reach the company through a few different avenues I have not gotten a response back. Not saying its a bad company but so far no response to give it a good rating.
I love the two boxes I ordered
I love the two boxes I ordered. The only thing I didn’t like was it took longer to get the boxes after I ordered them. But overall a great experience.
Great customer service I questioned why…
Great customer service I questioned why it was taking so long and it was addressed immediately. I understand it is very popular and takes a little longer then usual. Contents were worth more then I spent very happy, I have since ordered 2 more boxs.
I contacted the company due to delayed…
I contacted the company due to delayed shipping. They had gotten their website back up and running so they were backed up. I was only trying to hold them to the actual delivery date as we were going out of town. That did not happen unfortunately but they did try and all communication was very friendly and kept me up to date with tracking info and such. No I didn't win any of the expensive gifts like handbags, gaming, Apple etc. but my husband had a few good items, I did too and some to my daughter and grandkids. They loved the Pipsqueak boxes! Thank you Austin and team for excellent customer service and communication.
It would be nice if we were able to…
It would be nice if we were able to give our preferences and you can match it up to our likes and dislikes better. Surprise us with things that we would actually use.
fun experience
so far, I’m loving my journey of opening and receiving lots of interesting things
Garbage disguised as mystery box
Not only was shipping greatly delayed, as it didn't ship until days after it should have originally been delivered. But I got ZERO reply from them through their Facebook or their texting on their website. But, the box is ridiculously empty. Like, maybe 1/4 of the box filled. And the products are low value and junk. Not a single thing in the box is worth more than a few dollars. And having spent over $60, its screams SCAM!
Garbage
Garbage, absolute garbage. If you're going to try an unclaimed mail mystery box I'd invest in Fundelivered. I've never been disappointed - even though there's stuff I can't use sometimes it's hilarious and not just trash in a box
Absolute junk was shipped
Absolute junk was shipped. Large box with open boxes, dirt on the bottom of box, partially filled (not even half way) and nothing of use. Nowhere near the amount that was paid. Everything was donated to thrift store as completely useless. 100% will never purchase again.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
