PortraitsOnDemand Avis 

94
•
TrustScore 4 sur 5

4,0

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Noté 1 sur 5 étoiles

Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Each step of the process went smoothly with no surprises. Appreciated ability to share my thoughts on the project with the artist up front (which were implemented as requested). Shipped when committe... Voir plus

Noté 5 sur 5 étoiles

PortraitsOnDemand went above and beyond for my paintings! They were willing to work with me and kept in great communication with me through every step of the process! Their artists are absolutely fabu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service throughout. Easy to load the photos to be used. Feedback on the previews was simple and acknowledged quickly. My shipment was to the UAE and arrived in perfect condition. Did everyth... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression de photos
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de peinture
  5. Studio de peinture
  6. Tableau

Informations provenant de diverses sources externes

A truly unique gift idea - 100% hand made in different mediums of your choice: oil, charcoal, pencil, pastel or watercolor.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,0

Tous les avis

(94)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Painful, delayed ordering resulting in no painting

Had a first painting done which was lovely so started the process for another. It was for a very special occasion so I left well over 2 months to get it produced. We got so far in the process but then nothing. As time ticked on and no one was responding, I tried calling the number on the website which went through to a Care Home advice line! Eventually got a response but was told it wouldn’t be ready in time. No apologies, no explanation, no discount for the painful service. Customer service could’ve rectified this but there was nothing.
Such a shame because it could’ve been a great gift but turned out to be a total waste of time and a frustrating nightmare. Must be artist dependant on what experience you get.

15 novembre 2024
Avis spontané
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Réponse de PortraitsOnDemand

Hello, we are sorry to hear you've had such an unpleasant experience. We’d like to sincerely apologize for any inconvenience and/or lack of communication you’ve experienced during your order with us. Your satisfaction is our highest priority and we are always doing everything in our power to deliver the paintings on time and make sure that all our customers are satisfied with the outcome.
We'd like to settle this matter and turn this into a better experience for you. We'll reach out via email.

Noté 5 sur 5 étoiles

We got what we wanted

We had several reviews from a portrait that was good to begin with and the revisions where made quick and accurate. My wife loved the painting.

12 mars 2024
Noté 5 sur 5 étoiles

Each step of the process went smoothly

Each step of the process went smoothly with no surprises. Appreciated ability to share my thoughts on the project with the artist up front (which were implemented as requested). Shipped when committed with care and excellent packaging. I was very pleased with the end result as was the recipient of this gift.

9 octobre 2023
Noté 5 sur 5 étoiles

It brought tears to my eyes

It brought tears to my eyes. The artist captured my beautiful dog's essence. I wish I would have purchased a smaller size, I didn't realize how large it would be which limits where I can put the painting.

21 septembre 2023
Noté 5 sur 5 étoiles

Beautiful and accurate work!

The artist was great to work with,sending updates for review and editing, until I was satisfied with the colors and representation. The finished portrait looks exactly like my son's beloved Labrador, "Maddux". I presented it as a Christmas present.....total win!

14 février 2023
Noté 5 sur 5 étoiles

My portrait was produced at a quality

My portrait was produced at a quality, value and schedule that were all beyond my expectations.

7 septembre 2022
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Réponse de PortraitsOnDemand

John, we are very happy to receive your wonderful feedback. Thank you!

Noté 5 sur 5 étoiles

A+ service

A+ service. Team are always available and willing to help, quick service.

12 février 2022
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Réponse de PortraitsOnDemand

We are very happy to hear about your satisfaction, Amy. Thank you!

Noté 5 sur 5 étoiles

All around great service

Great quality and fast turnaround.

25 novembre 2021
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Réponse de PortraitsOnDemand

Thank you for your wonderful feedback, Glenn. It means a lot to our team!

Noté 5 sur 5 étoiles

Very easy to order and to communicate…

Very easy to order and to communicate what you want or don't want in portrait. I would and will recommend PortraitsOnDemand to anyone that is thinking of having one done by an artist.

16 novembre 2021
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Réponse de PortraitsOnDemand

We are very happy to hear about your satisfaction, William. Thank you for your feedback!

Noté 4 sur 5 étoiles

Good likeness

I am pleased with the portrait I ordered. I have a critical eye and think I would have requested more adjustments than I did and it would have looked better in a smaller size. My advice is to consider the size and anything in the photograph you would like subdued or omitted at the outset which would leave you delighted with the result

26 octobre 2021
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Réponse de PortraitsOnDemand

Irene, we are very happy to hear about your satisfaction with the portrait. Thank you for your honest feedback!

Noté 5 sur 5 étoiles

Excellent service

Really delighted with our beautiful painting highly recommend portraits on demand. The customer service was prompt and the team delivered a beautiful replica of the picture we had sent to them.

4 octobre 2021
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Réponse de PortraitsOnDemand

It is a pleasure for our team to hear your wonderful feedback, Mai. Thank you!

Noté 5 sur 5 étoiles

Beautiful paint

Beautiful paint! brilliant designs! nice frames!! highly recommend.

16 septembre 2021
Avis spontané
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Réponse de PortraitsOnDemand

Thank you for your feedback, Sabrina. We are very happy to hear about your satisfaction!

Noté 4 sur 5 étoiles

The painting is fine

The painting is fine. The frame is okay, but we’ll need to have it redone. I’d say 4.5 out of 5.

12 septembre 2021
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Réponse de PortraitsOnDemand

We are happy to hear about your satisfaction, Richard. Thank you for your feedback!

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