Hice el viaje de Svalbard y Groenlandia, siendo mi primera vez en un crucero de expedición. Me gustó mucho el enfoque educativo del viaje, pudiendo aprender muchas cosas sobre los lugares qu... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Hice el viaje de Svalbard y Groenlandia, siendo mi primera vez en un crucero de expedición. Me gustó mucho el enfoque educativo del viaje, pudiendo aprender muchas cosas sobre los lugares qu... Voir plus
L'entreprise a répondu
Als Wiederholungstäter freuten wir uns schon sehr auf diese Reise. Wir wurden sehr herzlich begrüßt und willkommen geheißen. Viele Mitarbeitende vom Team kannten wir schon von unserer vorherigen Re... Voir plus
Vom Anfang bis zum Ende Klasse! Die Betreuung ab Interesse, Buchung, Reisevorbereitungen, auf dem Schiff selbst, die Crew, die Verpflegung und die Freundlichkeit und Hilfsbereitschaft aller Angestellt... Voir plus
L'entreprise a répondu
Sind inzwischen Stammkunde bei Poseidon Expedition. Sehr freundliche und kompetente Mitarbeiter und Beratung im Büro Hamburg. Danke Frau Schneider ;) Tipp: Glauben Sie NUR dem Büro und nich... Voir plus
Poseidon Expeditions is a global leader in polar exploration, offering once-in-a-lifetime voyages to Antarctica and the Arctic. Since 1999, we’ve specialized in immersive expedition cruises that blend comfort, adventure, and a deep respect for the remote environments we visit. Our vessel, the Sea Spirit, accommodates just 114 guests, creating an intimate and personalized experience. With this ship, we explore breathtaking destinations such as Antarctica, Svalbard, Greenland, Franz Josef Land, and Iceland—regions celebrated for their raw beauty and extraordinary wildlife. What sets us apart is our commitment to meaningful exploration. Guests travel with a hand-picked team of expert expedition guides who bring every landing to life. Whether navigating ice-packed waters aboard our vessel or stepping ashore via Zodiac, each journey is designed to inspire awe and deeper understanding. With offices in the US, UK, Germany, Cyprus, and China, we welcome travelers from around the world to discover the polar regions with us. At Poseidon Expeditions, we believe that true adventure begins where the map ends—and we’re here to take you there in comfort, safety, and style!
4300 Biscayne Blvd Ste 203, 33137, Miami , Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hice el viaje de Svalbard y Groenlandia, siendo mi primera vez en un crucero de expedición.
Me gustó mucho el enfoque educativo del viaje, pudiendo aprender muchas cosas sobre los lugares que visitábamos, su fauna y otros temas interesantes. Tanto la tripulación como el equipo de expedición fueron maravillosos.
Las suites son enormes e incluso aunque no tengas balcón, el paseo 360º hace que puedas disfrutar de las vistas en cualquier momento. También destacaría el servicio de cenas a la carta y las charlas y recaps diarios del equipo de expedición.
Svalbard y Groenlandia son destinos maravillosos, y poderlos explorar en un barco de solo 100 personas aproximadamente, hace que las visitas sean más fáciles, pudiendo permitir hasta 2 actividades cada día en 2 lugares distintos.
Recomendaría esta experiencia a todos aquellos que quieran visitar lugares únicos y que encuentren el lujo en una experiencia cercana, íntima y enfocada al máximo en disfrutar del destino.

Réponse de Poseidon Expeditions
My wife and I recently (June 26) did an Arctic cruise with Poseidon, and everything far exceeded our expectations, the crew and expedition staff were all so welcoming and knowledgeable. I also took advantage of the Sea Kayaking, and I would thoroughly recommend this as part of the adventure.

Réponse de Poseidon Expeditions
A great experience overall - if scoring allowed I would have given the cruise 4.5. The scenery and the feeling of being on the edge of being a true explorer whilst enjoying home comforts met my expectations. The ship’s crew always had smile on their faces, whatever the time of day or request. The expedition guides were knowledgeable and when it wasn’t their specialist subject, sought out the answer to any questions. With practically no « sea days » the pace of activities was full on. On the plus side we fitted a lot in; on the negative side it was obvious that on the last couple of days some were starting to flag . Why did I not give the cruise 5 stars? It would have been nice if more of the guides( some were very sociable) had joined the passengers at meals rather than sitting at an obvious guides table. The cabins were well appointed and clean but a little tired particularly the bathrooms. In addition incorrect information in the room about connecting to the internet, and misleading information about unlocking and opening the balcony door were an irritation albeit quickly resolved.A quick job to correct this.
Would I recommend it? Yes but remember that an Expedition Cruise is very different from the standard holiday cruise ship.

Réponse de Poseidon Expeditions
I recently joined Poseidon Expeditions for their "taster" cruise from Llandudno to Greenock, and it was the perfect introduction to small-ship expedition cruising. The highlight was definitely the Zodiac excursion off Northern Ireland; as a photographer, getting close-up shots of the "seabird cities" on the cliffs, lounging seals, and a playful pod of dolphins was an incredible experience. Between the expert-led workshops (especially from Huw Lewis-Jones whose passion was clear for all to see! (as was the whole teams)), the seamless embarkation via Zodiac, and the social atmosphere of the whole sailing, it was a fantastic, well-organized trip that managed to pack a full expedition experience into just a few days.
I cannot wait to send clients to the Polar regions with Poseidon!

Réponse de Poseidon Expeditions
Poseidon Expeditions exceeded expectations in every way, and I honestly could not recommend them more highly if you are looking for a true expedition experience.
From the beautiful cabins, and there genuinely was not a bad one onboard, to the staff who truly care, the spotless ship, and the fantastic food, every detail was exceptional.
What really made the experience unforgettable, however, was the expedition team. Their passion, knowledge, and dedication to ensuring guests experience the very best of the wildlife, nature, and raw beauty of each destination were outstanding.
I did one of their UK expeditions, and it completely changed my perspective. I never imagined I would see and learn so much about the UK from such a different and inspiring viewpoint.
I am completely sold and already looking at which cruise I can book next.

Réponse de Poseidon Expeditions
A short exploration of the British Isles, which showcased what spectacular scenery and wildlife we have on our own doorstep.
Lovely little ship with excellent staff onboard, spacious and comfortable cabins, good outdoor decks for viewing and large lounges and areas for relaxing.
The expedition crew were top notch, enthusiastic and made the most of the opportunities to get us off the ship & exploring.

Réponse de Poseidon Expeditions
In January 2026, we had a wonderful trip to the Falkland Islands, South Georgia, and Antarctica. This was already our second trip with Poseidon. The entire crew, from the technician and captain to the restaurant, hotel, and bar staff, is thoroughly professional and absolutely customer-oriented. Attention is paid to even the smallest details. We grew together like a family during the three weeks. There was a feeling of warmth everywhere, despite the cold outside temperature.
The expedition team had extensive knowledge of Antarctic animals , landscape, geology, geography, and history. It was also noticeable that the members of the expedition team treated each other with mutual respect and friendliness. This was very pleasant and cannot be taken for granted, considering that the teams are put together by Poseidon depending on the destination. We would like to emphasize that we often did not have good weather conditions, which demanded a lot from the captain's team and the expedition. It was therefore wonderful that the expedition leader, Sergey, always communicated any changes to the daily schedule or cancellations very clearly to the guests.
For us, it was a wonderful time with lots of learning and understanding of this unique and precious natural environment, and of course lots of fun on board and wonderful food!

Réponse de Poseidon Expeditions
The decision to choose the Sea Spirit for an Antarctic Expedition Cruise was absolutely right. The Sea Spirit and its team are the expedition cruise ship par excellence and, in our experience, the first choice! Both the crew on board under Captain Yaroslaw and hotel manager Paz, as well as the Poseidon expedition team under Sergej and our first point of contact Steffi, convey the mixture of experience, spontaneity, and enthusiasm that permeates the entire team. With the Sea Spirit, we were able to venture further south than planned (via Crystal Sound to the channel “The Gullet,” where two icebergs forced us to turn back). The entire team (quote from Sergei: “We are guided by the weather and ice”) constantly adapted to the ever-changing conditions and was committed, genuinely warm, and cheerful (not just friendly and nice). We were able to observe all the relevant animals encountered on the Sea Spirit's route. Some sightings (such as a jumping whale or orcas) were also a first for most Poseidon employees, as was the southern advance across the Arctic Circle to “The Gullet.” All in all, it was a breathtaking and unique journey. On the morning of February 8, we bid a fond farewell to the Poseidon crew and the expedition team.
Conclusion: Top marks. With the current Sea Spirit team, an expedition cruise is always the first choice!

Réponse de Poseidon Expeditions
A fantastic trip and amazing teams. From the expedition team and the hotel staff to the ship's crew. Although excursions were always heavily dependent on the weather and weren't possible relatively often, an alternative was usually found (by sailing back and forth), and the ship's relatively small size was also an advantage. I'd especially like to commend the kayak team! Elo, Katherine, and Flipper did a fantastic job and ensured an unforgettable paddling experience.

Réponse de Poseidon Expeditions
A crew member warned me that I was not following the rules in a very aggressive manner, even though they were breaking the same rules themselves. I also saw crew members asking passengers to leave reviews on tablets provided by them. I believe many of the reviews you see are false.

Réponse de Poseidon Expeditions
Greenland Northern Lights trip - 15 Sep - 26 Sep 2025
The good:
* Expedition itinerary was great.
* We had wonderful weather which helped as we saw Northern Lights about 6 or 7 days out of the itinerary which was fantastic
* We saw muskoxen - even some butting heads and a pack, along with Arctic Hare - so that was good
* Excursions - with hikes were outstanding
* Food was very good
* Western Iceland - was very nice. We're catholic and even visited a Catholic Church - St John The Evangelist in Westfjord - which was great.
* Expedition team was very good and approachable and informative
The Bad:
* The design and the quality of the Parka's (which were included was TERRIBLE).
* First the design, it has at end of the sleeves some cloth that functions as hand warmers - but if they get wet - they stay wet. Compared to competitor Parka's that are actually 2: an inner lighter parka and an outer heavier parka - that design is much better. I still use the inner jacket of the competitors (8 years after going to Antarctica ) and is good marketing for them. (I don't use the outer jacket as much, living in Texas - another plus of that better design).
* Second the quality was TERRIBLE. My torn off in 2 places before the end of the trip. I showed to the expedition team and i though they would have replaced it but they didn't. So we donated mine (and my wife's, since she wouldn't keep hers if mine was torn).
I also told the sales person on my return. I would have been ok even if they at least had given a "Polar plunge" shirt or something (since i did the Arctic plunge). I have pictures of this.
The opportunity to improve:
* The competitor, at least on our trip to Antarctica, had professors and researchers giving lectures, in addition to the expedition team. So this added extra-depth and knowledge which was very useful.

Réponse de Poseidon Expeditions
This was - by far - the best (and most expensive ;-)) Trip of my life. (This counts as I did a lot of traveling in the past 54 years!)
The trip was exciting because of several topics:
1. The destination was outstanding (ok, I chose it ;-))
2. The ship (size, condition, layout, facilities) / number of tourists: the OPTIMUM for a traveling type "expedition"
2.1 size of the ship: not "small" but sufficient (size, lounges, rooms for breakfast/lunch/dinner. Not too big so guests could stay together for communication and nobody had the risk of "being alone"
2.2 cabines in very good condition (of course depending on the money "invested")
2.3 number of guests not too big:
- it was possible to get in touch basically with everyone -> big enough to "select" people / groups fitting into the own "style"/language
- allowed everybody to do all activities together without giving the feeling, that the nature is disturbed too much; the guests diluted a lot while being on shore an in the wild
2.5 the size of the ship gave me also a feeling that it does not interfere with the nature too much
2.6 Even if - because of the smaller size of the ship - the power of nature (waves, wind) had a significant impact on the ship (the ship moved a lot under strong conditions on open water) I personally loved this as it gave me the feeling of an expedition and to of an "all inclusive big scale ship cruise far away from the nature"; exciting to feel the power of the nature!
3. Staff andservice
3.1 Expedition Team (ET):
3.1.1 I loved to understand that these members have been specialists on their fields (scientists, guides for kayaking) being absolutely competent and knowledgeable. Even detailed/scientific questions had been answered in any case. And if one did not know the answer he/she made a research and came back with the answer! Lectures of these guys have been amazingly interesting/competent (as far as I can judge it); I felt the passion with which the lecturer presented their topics. Absolutely outstanding!
3.1.2 The entire ET showed to be caring about the nature, which I loved to see. They communicated precisely the rules 4 being in the nature/how to behave so that the nature is not too much disturbed by the guests. If the rules have not been followed they interfered promptly to fix it. (This even could have been more intensive as some guests seemed not adhere to the rules with adequate care sometimes)
3.1.3 The ET did an amazing job to care about all guests to enable all of them to experience all activities & especially about guests, being not that fit and athletically. All of them onboarded and offboarded the Zodiacs safely and not one accident happened here. For doing that they stood in ice-cold water up to the hips to enable these experiences for everybody. Amazing!
3.1.4 The ET showed the guests that they are a real team. They worked together, everybody did care about everything (even if the tasks had been split up between the members) and I did't recognize any conflicts at all. They communicated in each minute with each other so the information flow was outstanding. In particular information about e.g. whales, in particular during the last expedition day where we all could watch the orcas coming along. Kayakers, guests on the Zodiacs and the guests on the ship had been informed in real time.
So I had the feeling of the best service on all kind of topics. Even individual arrangements have been achieved ("is it possible to get back to the ship a bit earlier because of ..." (I had a job interview during the trip and ask for a special service to be back on the ship latest on a concrete time).
Having problems with my teeth on Falkland Island they arranged an appointment with a dentist and organized a ride to the dentist and back again). The doctor on the ship frankly told me that he's not a dentist and to be sure about the situation he strongly proposed a visit with a specialist!
Please let them know my feedback! It was AMAZING!
4. Staff for housing / cleaning / making up the rooms / cooking / serving the meals
4.1 same thing as above! Everything has been done on a level that I did not miss anything. Also here the staff communicated with each other quickly. E.g. as I told - not as a complaint but just as a comment - somwhen that my back is aching while sleeping, at the same day I had 2 toppers on my bed without having asked for it.
I took the time to write all this because it was super service by everyone!
Only one final thought "room for improvement":
The internet connection was really slow. As - "sadly" - everybody is hanging on the smartphone to send pics/information to their families this was sometimes difficult and pulling e.g. an ebook via the network was not possible. This is the only recommendation!

Réponse de Poseidon Expeditions
Loved my Antarctic expedition. Guides Marta, Max and Santi all gave interesting talks. Marta's on Antarctica was comprehensive and her talk on her sailing trip to Antarctica was entertaining; Max was great on history - especially the explorers. I'd read a lot about them, but still learned much from him. And Santi's talk on mate told us a lot about Argentina's history and culture. Those 3 were also great Zodiac pilots and always had smooth rides.
We had 2 landings most days and got to see lots of ice, penguins and seals. I'm a keen walker and enjoyed trekking through the snow.
The food on board was plentiful and tasty and the hospitality staff very helpful and entertaining. Loved the birthday ceremonies.
Rooms were comfortable and it was great not to get seasick either.

Réponse de Poseidon Expeditions
The expedition met all our expectations. The team made a real effort to ensure we had as many landings as were feasible given the conditions. Landings were well organised, safe and swift. The expedition team varied a little in quality, friendliness and knowledge. It was disappointing not to have a naturalist on board and we felt it was top heavy on photography.
The cabin was spacious and really comfortable. Polar Spirit (max approx 112 but we were 86) was well stabilised with great outdoor viewing. The food was generally very good and the choice was generous.
There were about 13 different nationalities amongst the guests and this enhanced the experience.
The wildlife and other viewings on South Georgia were absolutely wonderful. The Falkland landings were also good but a whole day in Stanley felt excessive.
Poseidon use the Arakur hotel in Ushuaia for the night before the trip and this was excellent. Luggage collection and other arrangements were faultless.
Poseidon made it possible for us to visit these incredible places in a small(ish) ship at an affordable price and to do so comfortably, efficiently and safely. We would recommend this trip.

Réponse de Poseidon Expeditions
My recent trip with Poseidon Expeditions was overshadowed by serious shortcomings from their sales team. Although I had received clear written confirmation that Poseidon would arrange the South Georgia landing permit, I only discovered after boarding the ship that this had not been done. No one from the sales office or my travel agent notified me in advance—leaving me to find out about this last-minute exclusion in the middle of my voyage.
This essential permit costs £200 per person and is required for every South Georgia landing.
Had I not managed to resolve it myself, I would have missed all planned excursions on the island. When I requested compensation, the Poseidon sales office refused, claiming that anyone booking under the “Last Minute Price” must secure their own permit—directly contradicting their earlier written assurance and standard expedition practices.
While the onboard crew were outstanding and always helpful, the lack of transparency and support from the head office sales team led to unnecessary stress and frustration.
Travelers should beware: with Poseidon Expeditions, even written promises from the head office may not be honored, and you may only discover problems after your trip has begun.

Réponse de Poseidon Expeditions
3 Perlen der Arktis vom 22.08.-04.09.25
Auch meine 2. Expedition mit Poseidon bleibt eine unvergessliche Reise. Die Organisation ist zu 100% abgestimmt und funktioniert reibungslos. Alle Teams kümmern sich herzlich und professionell um die Passagiere. Die Stimmung auf dem Schiff fühlt sich an wie nach Hause kommen. Die ausgewählten Anlandungen wurden extrem sorgfältig auf Sicherheit geprüft. Wir wurden mit den Zodiaks zügig an Land gebracht oder haben fantastische Touren auf dem Arktischen Ozean unternommen. Die angebotenen Vorträge, Filme und Recaps vermitteln Wissen und wurden sehr unterhaltsam gestaltet. Das Schiff ist zwar etwas in die Jahre gekommen, jedoch gut gepflegt. Die Erlebnisse, die Schönheit der Natur und das vermittelte Wissen lassen locker darüber hinweg sehen. Es gab außer mir weitere Wiederholungstäter was für sich spricht.

Réponse de Poseidon Expeditions
Trip of a lifetime! This was my second voyage with Poseidon, after experiencing the Antarctic with them in 2023. This time we visited Svalbard and what a trip it was! I love the small ship, it feels very homely with luxury service. The expedition crew are soo knowledgeable and they made sure we experienced the best of the Arctic.

Réponse de Poseidon Expeditions
The circumnavigation of Svalbard with Poseidon Expeditions was an exceptional experience. The limited number of passengers allowed all guests to participate fully in each expedition activity. The expertise, organisation, and meticulous attention to detail demonstrated by the expedition team ensured that every activity was distinct and memorable. The team's extensive knowledge across various disciplines meant that all questions were thoroughly addressed, greatly enhancing our understanding through onboard activities and lectures. Additionally, the hotel staff consistently provided exemplary service, displaying attentiveness and friendliness at all times. Their commitment to delivering a comprehensive experience rather than merely a service was clearly evident throughout the trip.

Réponse de Poseidon Expeditions
Sehr qualifiziertes, jederzeit hilfsbereites, aufmerksames Team an Bord, Führung, Guides und Hotelmitarbeiter im Bereich Gastronomie und Zimmerservice. Alles sehr gut! Für mich waren die Simultanübersetzungen bei wichtigen Einweisungen, wie Rettungswesten, Zodiacnutzung und bei den täglichen Durchsagen bezüglich des Tagesprogramms etc. wichtig. Die sehr informativen, aber auch für Laien verständlichen Berichte der Guides über Eis, Gletscher, Klimawandel, Fauna und Flora etc. haben mich begeistert. Ich habe jede Gelegenheit von früh bis spät wahrgenommen, um aufzusaugen, was geboten wurde. Unterhaltung und Witz kommen auch nicht zu kurz.
Für das leibliche Wohl wurde exellent und sehr abwechslungsreich gesorgt, morgens, mittag, abends und auch immer wieder zwischendurch. Besonderheiten für spezielle Landsleute waren schon außergewöhnlich.
Die Ausstattung des Schiffs war sehr gut. Wir haben absichtlich ein kleines Schiff gewählt, ein großes wäre nicht in Frage gekommen. Alles, was wir brauchten, war vorhanden.

Réponse de Poseidon Expeditions
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.