I always get someone on the phone fast. Usually someone can fix the issue. The only reason for the -1 star is a few things. One, sometimes I get someone with such a thick accent (usually Indian soundi... Voir plus
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Lisez les avis des autres
Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over an... Voir plus
L'entreprise a répondu
The telephone got answered within a very short waiting period....with no commercials. Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and... Voir plus
L'entreprise a répondu
Soorag Balasubraman was the first representative who actually answered my questions and resolved my issue about which printer would be best for our needs. He was patient and explained everything to m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support. We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.
Coordonnées de contact
Griffith Street 3021-B, 28203, Charlotte,NC, Etats-Unis
- 877-727-3548
- sales@posnation.com
- posnation.com
4,5
Excellent
1 k avis
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N'a pas répondu aux avis négatifs
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Saumil shah was great!
Saumil shah was great!! He quickly solved the problem I was having with my pos & explained briefly what to do if that happens again.
9 décembre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
Great service this evening!
I called this evening with a technical issue and Saumil was so polite and helpful! He was able to resolve my issue in no time! Thank you Saumil for being so kind and helpful!
4 décembre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
Needed help for my Drive-Thru..
Needed help for my Drive-Thru... wait time was only a couple minutes... and Paul fixed my issue quickly !!
Up and running within 5 minutes !! EXCELLENT SUPPORT !!!!
26 novembre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Paul, and that he represented POS Nation well. We look forward to working with you again soon!
Always there when I need them
26 novembre 2024
Réponse de POS Nation
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
Fast resolving the issue
20 novembre 2024
Réponse de POS Nation
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
Excellent Comcash Support Service
Paul went above and beyond in helping to get our new Comcash pos up and running for our new location.
14 novembre 2024
Réponse de POS Nation
Thank you for your feedback regarding Paul's service. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.
Réponse de POS Nation
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
"ALERT
"ALERT - THINK TEN TIMES BEFORE YOU BUY THIS SYSTEM"OR CONTACT ME FOR MORE INFO ALSO FROM SALESMAN WE HAVE NOT GIVEN WHAT WE COMMITTED TO"
i am feeling very sad to write the review about the this business , i usually support the businesses but particular this bottlePos i had really really worse experience from very beginning the day i bought the system , Will thomas is our salesman This is man never answer the calls neither return the calls , i have bought two Pos from them and it cost me $2500.00 and now i am struggling to get the support , Riccardo is our customer relation Success manager He is the worst person i ever dealt with ,he would never have a time for you even we are paying $199.99 for the monthly support , we went live i think on 10/17/2024 and ever since we have been given a worst of worst experience from this company .They have a worse communication between their departments . Ever since we went live on this system we are having a inventory problems , scanning problems , finding items , frizzing up randomly two to three times in a day and For reaching out to support you have to wait very long or call three to four times or even longer than that .
they are lack of knowledge , worse customer service . i just called a merchant services because my gross credit card sales and their payouts doesn't match (i mean in last 20 days every single day gross credit card sale report doesn't match with the merchant account.
(I THINK I DOUBTED THE FIVE STAR REVIEWS ARE REAL BECAUSE THE EXPERIENCE I GOT IS UNREAL OR THEY HAVE GOT PAID FOR TO LEAVE POSITIVE REVIEW SO THEY CAN ATTRACT MORE CUSTOMERS )
7 novembre 2024
Avis spontané
Saumil Shah from Grazecart was a very great help to us!
Saumil Shah was kind, generous with time and explanations, and did everything possible to help us. He got to the bottom of the problem, and helped us get everything resolved. We're very grateful!
29 octobre 2024
Réponse de POS Nation
We are glad you enjoyed your experience with Saumil, and that he represented Grazecart well. We look forward to working with you again soon!
Thank you . Excellent service
Thank you Mr. Saumil Shah for providing us an excellent service . You were prompt and active . Understood the urgency for our situation. His experience and knowledge. His quick response time saved the day .
21 octobre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Saumil, and that he represented POS Nation well. We look forward to working with you again soon!
Réponse de POS Nation
Reviews like this really make our team proud. Thank you so much for your kind words and for being a valued POS Nation customer!
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Arend, and that he represented POS Nation well. We look forward to working with you again soon!
Beware of BottlePos & POSNation
I am deeply dissatisfied with BottlePos and POSnation. While the POS system itself is quite effective, the customer service and management are very poor. When I signed up, I was promised numerous features, yet nearly three years later, I still cannot utilize the loyalty program or properly implement the multi-bottle discount due to improper setup.
Throughout the past three years, I have sent multiple emails to management without receiving a single response from my customer success account manager. For the last year, I have repeatedly called the customer service team and was consistently instructed to leave suggestions for the development team.
I was assured that an app for a side credit card terminal would be available, but now I am being told it will incur an additional charge of $100 per month. This is absurd, as it should be included in the monthly service fees, yet they want to charge extra for it.
I recently signed up for a gift card program but am unable to use it because BottlePos is counting both the gift card and its redemption as part of gross sales, effectively doubling the gross sales for all gift card transactions. What a flawed system!
Beware of their empty promises. The sales team can be quite deceptive. I am considering switching to another system, but the hassle involved is making me feel trapped with this POS system for now.
17 septembre 2024
Avis spontané
Réponse de POS Nation
Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.
Great Servicee
Annie was wonderful in giving me direction to get my problem resolved. She is definitely an asset to your team!
12 septembre 2024
Avis spontané
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Annie, and that she represented POS Nation well. We look forward to working with you again soon!
It was David Bonilla that continues to…
It was David Bonilla that continues to help me in a. way that makes my choice to switch worth it.
10 septembre 2024
Réponse de POS Nation
Thank you for your feedback regarding David's support. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business
It's not what made my experience great…
It's not what made my experience great but who. David Bonilla has constantly followed up with me when he says, helped me through the setup of 3 location and did it better than ANYONE I have come across int he POS Nation team.
10 septembre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with David, and that he represented POS Nation well. We look forward to working with you again soon!
Don was extremely helpful
Don was extremely helpful, and took the time to assist me with my questions. By the end of it he was able to resolve my issues I presented him. I highly recommend if your ever in need of assistance with Comcash to give them a call.
6 septembre 2024
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Don, and that he represented POS Nation well. We look forward to working with you again soon!
ANNIE HELP ME VERY GOOD
ANNIE HELP ME VERY GOOD . SHE IS VERY INTELIGENT POLITE...
5 septembre 2024
Avis spontané
Réponse de POS Nation
We are glad to hear that you enjoyed your experience with Annie, and that she represented POS Nation well. We look forward to working with you again soon!
Réponse de POS Nation
We are glad you enjoyed your experience with Don, and that he represented POS Nation well. We look forward to working with you again soon!
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