I always get someone on the phone fast. Usually someone can fix the issue. The only reason for the -1 star is a few things. One, sometimes I get someone with such a thick accent (usually Indian soundi... Voir plus
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Lisez les avis des autres
Oh my gosh... Edward out of the California office is the all knowing wizard of POS nation Cash Register Express. He was able to work us through a 2.5 year long issue we had been calling about over an... Voir plus
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The telephone got answered within a very short waiting period....with no commercials. Was attended to by rep Edward who fixed my POS problem and efficiently answered my questions about new and... Voir plus
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Soorag Balasubraman was the first representative who actually answered my questions and resolved my issue about which printer would be best for our needs. He was patient and explained everything to m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
POS Nation offers a complete point of sale solution to streamline your small or medium-sized retail business. We support retailers with a turnkey solution so you have the hardware, software, and payment processing needed to improve checkout, create happier customers, and grow your business. POS Nation's 10,000+ customers are backed by our dedicated customer service team, including 24/7 US-based support. We provide retailers with high quality, easy-to-use, plug-and-play point of sale solutions. We take pride in our ability to outfit businesses with customized, all-in-one POS systems. Our wide range of products, low-cost delivery, and dedicated customer service combine to make us the premier provider of everything point of sale.
Coordonnées de contact
Griffith Street 3021-B, 28203, Charlotte,NC, Etats-Unis
- 877-727-3548
- sales@posnation.com
- posnation.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The support provided by Nish for…
The support provided by Nish for hardware setup and software training was truly exceptional. Their expertise and guidance ensured a smooth and hassle-free setup process, while their comprehensive training equipped me with the necessary skills to make the most of the software. I highly recommend their services for anyone in need of reliable assistance in both hardware and software domains.

Réponse de POS Nation
Simon was very helpful
Simon was very helpful and provide the necessary information to connect to the back office. He research the error message and found out I have the wrong address. He even called me back after the research to make sure that I could connect. Very helpful.

Réponse de POS Nation
Rep Simon Sanare was a very good…
Rep Simon Sanare was a very good listener. I literally had 8 questions and he researched and answered each question. If he didn’t handle a particular question or able to get me started with e-commerce, he provided me with contact person information in order to get it set up. Thank you Simon for your patience.

Réponse de POS Nation
fake
THEY LIES about every thing specially about scan data they charge you right away nd send POS but once you receive its nothing like you see in videos they are just making people full nd try to make an extra money bcz when you return their pos they wil check nd takes forever to refund your money and they will charge you for all extra charges be care full with this company sales person will tell you that they do have scan data program nd everything but they do not and than sales person will never answer the phone, instead of charging customer all the extra charges nd wasting their time nd money focus on improve ur customer service and provide more services which customers wants

Réponse de POS Nation
I have dealt with POS nation for the…
I have dealt with POS nation for the last 10 years and they have the most outstanding
Sales and Service you can find.
They have always went beyond your typical company!!!
Highly Highly Recommended

Réponse de POS Nation
Called about getting their pos system…
Called about getting their pos system for my 5 smoke shop dan refused to give prices and was very rude he needs to learn customer service skills then he started texting me still refused to give prices

Réponse de POS Nation
My employee and I enjoyed working with…
My employee and I enjoyed working with Rebecca H during our training session. She was incredibly helpful, patient, and knowledgeable. She took the time to answer all of our questions, even the ones that were basic or seemed silly. She also made sure that we understood the material before moving on.
I was particularly impressed with her teaching skills. She has a natural ability to explain complex concepts in a way that is easy to understand. She is also very patient and understanding, which is important when working with new or inexperienced users.
Her background as a teacher plays a big role in her ability to do such a great job in her current position. As a teacher, she has had to learn how to communicate with students of all ages and abilities effectively. She has also had to learn how to manage her time and resources. These skills are essential for any customer success manager, as they are constantly interacting with customers and helping them to solve problems.
Overall, I was very impressed with her performance. She is a valuable asset to the IT retail team, and I am confident she will continue doing a great job.

Réponse de POS Nation
Oscar’s troubleshooting skills were…
Oscar’s troubleshooting skills were very helpfuk in resolving our issue. Thank you!

Réponse de POS Nation
Ravi took his time to explain the issue…
Ravi took his time to explain the issue we had and answered the questions we have and solve the issue with the register.
Thank you very much Ravi.

Réponse de POS Nation

Réponse de POS Nation
I don’t know her name who helped me.
I don’t know her name who helped me.
But she was excellent. She had lot of patience in listening me, my problem and working accurately to set the down system in working conditions.
Thanks 🙏

Réponse de POS Nation
Was having trouble with pricing update…
Was having trouble with pricing update on my system which was causing me to pay more on tax component guy Oscar was excellent he helped me out thanks a lot...

Réponse de POS Nation
My question was answered quickly and…
My question was answered quickly and completely, as always!

Réponse de POS Nation
Great experience with customer support
Great experience with customer support! Explained issue and fixed right away.

Réponse de POS Nation
Great support for their ComCash POS ERP
POS Nation recently acquired ComCash and we were happy ComCash customers before acquisition. Really happy that POS Nation, as appears to me, kept ComCash support team intact, so they can provide the same great level of service as pre acquisition. Overall, ComCash cloud is a great POS ERP, very rich in functionality and is perfect for our grocery business.

Réponse de POS Nation
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