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Post Office Travel Money Card Avis 

5 136
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem wa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I find the USA dollar Cashcard extremely useful and convenient . The app gives a real time update of spending and there is no currency exchange commision charge to each transaction as there would be w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking service. I ordered my currency for delivery to my local Post Office. The order clearly states that the money will be there for collection at 1pm. At 1.30pm I drive to the post office and th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, ba... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de change

Écrit par l'entreprise

The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
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1 étoile

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4,1

Tous les avis

(5 136)

2 091 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Shocking service

Shocking service. I ordered my currency for delivery to my local Post Office. The order clearly states that the money will be there for collection at 1pm. At 1.30pm I drive to the post office and they know nothing about it and were extremely unhelpful. No offer to call me when it arrives or to attempt to track where my money is or anything like that. They took my money yesterday and now I have nothing, not even my original money for holiday. It's really dispicable. Avoid the Post Office Exchange at all costs, literally. It may be a fair rate but that's irrelevant if you have lost all your money for holiday.

I can confirm that I had already called the Currency Exchange number and all they could say is that the money is on the way to the sorting office, not even to my local post office so they couldn't help either. Shocking.

13 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Andrew Ward,

We are deeply sorry to hear about the distress and inconvenience caused regarding your travel money order. We fully understand how critical it is to have your funds ready on time, especially right before going on holiday, and we apologise for the lack of support you received at the branch.

As this review is shared on the Post Office Travel Money Card review page, we kindly ask for you to contact the Cash Currency line on 03458500900, or share the review on the Post Office Cash Currency page for this to be looked in to.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Easy to attain

Easy to attain, and easy to us very happy with it.

15 septembre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Peter,

We appreciate your positive feedback and that you find the card easy to use. It's great to know you're enjoying the Travel Money Card.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

I have used my card in Italy

I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem was remembering the pin for bigger payments. I would recommend it as an easy option, so long as you have some cash for the smaller independents who may not accept it for lack of the technological investment.

12 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Anthony Harniess,

Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.

As a reminder, if you ever forget your PIN, you can view it securely through the Travel Money Card App or by calling the telephone number provided on the back of your card.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Easy to use

Easy to use, top up 24/7 my holiday is secure with travel card Trust.

2 août 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Grethel,

We appreciate your positive feedback and we're glad the card is easy to use and load. It really helps us to hear this.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

I find the USA dollar Cashcard…

I find the USA dollar Cashcard extremely useful and convenient . The app gives a real time update of spending and there is no currency exchange commision charge to each transaction as there would be with most credit cards. I have never had the card declined.

9 mars 2026
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Réponse de Post Office Travel Money Card

Dear Peter,

We are glad you enjoyed your experience using our card during your travels. We appreciate your positive feedback regarding the instant transaction notifications within our mobile application and the savings on conversion fees compared to standard credit cards. Hearing about your reliable payment experiences is wonderful. Thank you for sharing your thoughts with us, and we look forward to serving you again.

Post Office Travel Money Card

Noté 4 sur 5 étoiles

PO travel card makes travel easier.

The instructions to enable the use of the card were straightforward. The refer a friend scheme gave me a bonus to start. The card was readily accepted on my continent holiday.

7 septembre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Paul,

We really appreciate your review. It’s great to hear that using the card was convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Makes a change from Travellers Cheques!

Last travelled when Travellers Cheques were the default to take funds (not cash) abroad, so thought this currency agnostic Travel Money card was superb. Great that the app lets you see transactions and balance anywhere and now I’m home I can continue to buy purchases in the country I visited which won’t accept UK credit cards for payment.

22 décembre 2025
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Réponse de Post Office Travel Money Card

Dear Jules,

We are glad you enjoyed your experience using our card on your recent trip overseas. We are delighted that our mobile application allowed you to monitor your balance and track your spending effortlessly while away. Thank you very much for taking the time to share your positive feedback with us.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Really easy to use card

Really easy to use card, from registering it, loading it, topping it up and using it in the USA.

6 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Kirsty,

We’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.

Post Office Travel Money Card

Noté 4 sur 5 étoiles

Loaded up the card before a trip to the…

Loaded up the card before a trip to the USA.
Easy to use and to check the balance via the app.

8 octobre 2025
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Carl,

Thanks for sharing your experience. We’re glad the app is making things easier for you. Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Noté 1 sur 5 étoiles

Two failed attempts when using card abroad…

After one holiday when the card didn't work due to lack of instructions re the removal of the label over the chip I tried again the following year. This time it did not recognise the pin number I had changed it to so was again unusable whilst away and I had to have a replacement card on return to redeem the cash in the UK. I can see no advantage with this over using my usual debit abroad which did not incur charges for normal card purchases

19 septembre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear John,

We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.

Post Office Travel Money Card

Noté 1 sur 5 étoiles

The Post Office Travel Card is…

The Post Office Travel Card is convenient and easy to use abroad, which is a definite plus. However, the exchange rates are significantly less competitive than the rates available elsewhere, meaning you get noticeably less for your British pounds.
For me, the convenience doesn’t outweigh the financial difference. I would definitely recommend shopping around and comparing exchange rates before using this card, as you may get considerably better value elsewhere.
Useful card, but not the best deal financially.

5 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Lorayne,

Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Card was easy to load up and use.

Card was easy to load up and use.

31 août 2026
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Réponse de Post Office Travel Money Card

Dear Michelle,

We are glad you enjoyed your experience. Thank you for your positive feedback regarding how simple it was to add funds and utilise our product.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Excellent for Piece of Mind When Travelling Abroad

Easy to top up and check purchases, impressed with the security features provided. Will be using for future holidays.

7 septembre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Jane,

Thank you for your fantastic feedback. We are delighted to hear that you found it simple to manage your balance and monitor your transactions, and that our safety measures gave you peace of mind. It is wonderful to know that you plan to take us along on your upcoming trips.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Always supply good service

Always supply good service. Thanks.

9 mars 2026
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Réponse de Post Office Travel Money Card

Dear CJH,

We are happy to hear that our consistent quality of care meets your standards. Thank you for your review.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Easy to Highly Recommend and apply for

Easy to apply for, Easy to use and understand
I highly recommend 👍

1 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Stephen,

Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

The card is accepted wherever a credit is.

The card is accepted wherever a credit card is, it's easy to top up you money and easy to transfer from one currency to another.

1 octobre 2026
Avis spontané
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Réponse de Post Office Travel Money Card

Dear Leigh,

Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".

Post Office Travel Money Card

Noté 5 sur 5 étoiles
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Réponse de Post Office Travel Money Card

Dear Conrad,

We're happy to hear that you find our service convenient and easy to use.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.

Post Office Travel Money Card

Noté 2 sur 5 étoiles

I top up my card prior to traveling

I top up my card prior to traveling. I wanted to top when I was away. I tried 3 times to do a top up through app and nothing happened. Yet top up with my local post office using the same debit card no problem. It's not useful if you can top up through app. That's defeat the purpose of having the card as back up.

27 septembre 2026
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Réponse de Post Office Travel Money Card

Dear Mary,

We’re very sorry to hear you experienced difficulties with loading your Travel Money Card while abroad. We understand how frustrating this can be when you’re away from home.

We’ve reached out via email, as we would like to investigate this further for you, please feel free to reply directly to that message.

Post Office Travel Money Card

Noté 4 sur 5 étoiles

all good other then slow response on…

all good other then slow response on the app sometimes

Hard to with draw cash when back home in the UK and your charged for the with drawual.....

11 mars 2026
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Réponse de Post Office Travel Money Card

Dear David,

We appreciate your review. Thanks for sharing your feedback. We’re sorry if fees or charges caused frustration while using your card overseas. The Post Office website has full information on fees and how they apply abroad, so you can plan ahead and make the most of your card.

Post Office Travel Money Card

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