Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days. Other companies ignored my requests for info so full marks on keeping me informed and fulfilling... Voir plus
L'entreprise a répondu
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Spare part available and delivered quickly. Price was reasonable. Online is really the only way to order as they are difficult to reach by 'phone.
Super fast shipping, received parts within 24 hours after ordering, fantastic and awesome company, wouldn’t shop anywhere else! Thanks a million Power Spares!!!
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Coordonnées de contact
Isaac Way, SA72 4RW, Pembroke Dock, Royaume-Uni
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4,6
Excellent
814 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Réponse de Power Spares
Dear Richard,
Thank you for taking the time to leave your feedback. We are pleased to hear that you found ordering easy and were happy with our prompt delivery and pricing.
Kind Regards, Rukshal
Power Spares have a good selection of spares
Power Spares have a good selection of parts. The parcel was well packaged and arrived on time.
3 août 2026
Réponse de Power Spares
Dear William,
Thank you for your review. We are glad to hear that you found the parts you needed and that your order was well packaged and delivered on time.
Kind Regards, Rukshal
It arrived quickly,nicely packaged and…
It arrived quickly,nicely packaged and it worked well.
3 août 2026
Réponse de Power Spares
Dear Mr Ian,
Thank you for sharing your feedback. We are delighted to hear that your order arrived quickly, was nicely packaged, and worked well for you.
Kind Regards, Rukshal
Correct part for my machine
Correct part for my machine. Works well. Delivered on time. Thanks.
27 juillet 2026
Réponse de Power Spares
Dear Mr Hawes,
Thank you for taking the time to leave a review. We are pleased to hear that you received the correct part on time and that it is working well for your machine.
Kind Regards, Rukshal
Great service speedy delivery
27 juillet 2026
Réponse de Power Spares
Dear Barry,
Thank you for your review. We are glad you enjoyed our great service and speedy delivery.
Kind Regards, Rukshal
A part should have been covered by…
A part should have been covered by their guarantee. A part failed that they chose not to replace.
3 août 2026
Réponse de Power Spares
Hello,
Thank you for bringing this to our attention. We are deeply sorry to hear about your experience regarding the guarantee and the failed part that was not replaced. We sincerely apologise for letting you down and falling short of expectations.
Kind Regards, Rukshal
Réponse de Power Spares
Dear Mr Hughes & Mr Knappitsch,
Thank you for your review. We are delighted to hear that you were pleased with our product, pricing, and fast delivery.
Kind Regards, Rukshal
Réponse de Power Spares
Dear George,
Thank you for taking the time to leave such a wonderful review. We are thrilled to hear that you are happy with our products, prices, and customer service.
Kind Regards, Rukshal
It took far too long to realize that my…
It took far too long to realize that my model had been modified and so the part that I needed was no longer available. The North Korea/China combination has definitely not been a success story for me. A refund for the useless part, £2.99 plus Courier cost is to be refunded I am assured.
Hyundai lawn mower HYM530SPER owners beware.
24 juillet 2026
Réponse de Power Spares
Dear Mr Walker,
Thank you for taking the time to detail your experience. We are very sorry for the delay and frustration caused while trying to source the correct part for your machine. We sincerely apologise for the inconvenience and falling short of expectations.
Kind Regards, Rukshal
Great service fast delivery.
27 juillet 2026
Réponse de Power Spares
Dear Mr Poole,
Thank you for your review. We are glad to hear you experienced great service and fast delivery.
Kind Regards, Rukshal
Great company
This is such a great company, they care about the customer the delivery is so quick and they are quality.
31 juillet 2026
Réponse de Power Spares
Dear Ray,
Thank you for your fantastic review and recommendation. We are delighted to hear that you experienced fast delivery and great customer care.
Kind Regards, Rukshal
Great advice from power spares.…
Great advice regarding a replacement blade for my lawnmower, spares arrived on time etc. Good price too!
30 juillet 2026
Réponse de Power Spares
Dear Ray,
Thank you for your fantastic review and recommendation. We are delighted to hear that you experienced fast delivery and great customer care.
Kind Regards, Rukshal
great items good service
16 juillet 2026
Réponse de Power Spares
Hello,
Thank you for taking the time to leave a review. We are glad to hear you received great items and good service.
Kind Regards, Rukshal
I needed to know if I could return the…
I needed to know if I could return the product...
23 juillet 2026
Réponse de Power Spares
Dear Steve,
Thank you for your review. We are sorry to hear you needed to enquire about returning your product, and we apologise for any inconvenience caused.
Kind Regards, Rukshal
There customer service was faultless
There customer service was faultless
Their site was really good and customer friendly
They are still trying to sort my problems after refund a wrong purchase
Keith
30 juillet 2026
Réponse de Power Spares
Dear Keith,
Thank you for your kind feedback. We are glad to hear our customer service team and website were helpful, and that we could assist in resolving your query.
Kind Regards, Rukshal
Réponse de Power Spares
Dear Michael,
Thank you for your review. We are glad to hear you enjoyed quick delivery and a fast response from our team.
Kind Regards, Rukshal
An absolute shambles!
Between mixed messages from customer services, a missing order and the option of a replacement order with parts missing it was an absolute shambles.
Needless to say we opted for a full refund which they made us wait for, of course. We ordered elsewhere and everything arrived in a matter of days.
22 juillet 2026
Réponse de Power Spares
Hi Sally, thank you for bringing this to our attention. We are deeply sorry for the frustrating experience you had with your order, the conflicting communication from our team, and the delay regarding your refund. This falls far short of the standards we strive to maintain.
We sincerely apologise for this.
Kind Regards
Rukshal
Arrived as expected
Arrived as expected. Works on my mower after a bit of cosmetic fiddling to allow clearance of the bulb
23 juillet 2026
Réponse de Power Spares
Dear Mark,
Thank you for your review. We are pleased to hear your item arrived as expected and that it worked well for your mower.
Kind Regards, Rukshal
They allowed me to pay for a part
They allowed me to pay for a part, when it didnt arrive within a week i had to ring them to find out they were out of stock, no communication about this, then was told might be in stock in 3 weeks maybe longer. Really poor service i feel but as the only Hyundai parts place i feel i am stuck and will have to wait
29 juillet 2026
Réponse de Power Spares
Dear Luke,
Thank you for bringing this to our attention. We are deeply sorry for the lack of communication regarding the stock status of your part and the delay you are experiencing. We sincerely apologise for letting you down and falling short of expectations.
Kind Regards, Rukshal
Every time I phone them they know what…
Every time I phone them they know what part I need for my machine, very helpful easy to order brilliant.
29 juillet 2026
Réponse de Power Spares
Dear Andrew,
Thank you for leaving a review. We are delighted to hear that our team has been consistently helpful in identifying the parts you need and making ordering easy.
Kind Regards, Rukshal
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