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2,8
17 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Compared to this stretchy thing, the last one I got from the store kept twisting at the foam grip and nearly smacked my thumb. Now, the way these handles are locked in place feels secure, and the pedal slots are actually stiff enough that my feet don't keep popping out. Much less annoying during longer sets.
wore it for three full days before noticing how the stitch lines across the cup stay flat even after washing, way better than the stretched out ones from last time. sits snug but no marks on skin. didn't expect this weight, feels lighter than supermarket bras.
At first I was worried because the shipping took a long time. I received the sweatshirt, which fits large, truly oversized. The cat is printed, not a patch. The material is light. However, it looks very nice.
Not a good company to deal with in my experience they sent me wrong size trying to give me details how to return it was a nightmare I paid via Klarna the only way I got my money bk was not to pay Klarna and contact them to tell them why I hadn’t paid and eventually Klarna got there money back from them
Réponse de Pregenm
We are deeply sorry for the unpleasant shopping experience you experienced. This is absolutely not the level of service we should provide. We assure you that we always put our customers first and are committed to providing the highest quality service. We understand your feelings. To resolve your issue more efficiently, please send your details to our customer service email: service@pregenm.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. This time, we will give you a satisfactory answer.
Terrible company. They say they have a 14 day no quibble return and refund policy on their website and on their delivery packaging. Absolutely couldn’t be further from the truth! They won’t give me a refund, just want me to buy another size was the response to my email ! Won’t reply to further requests for returns address in Uk . DO NOT BUY FROM THEM !
Trying to contact you people is a joke. You kept saying my order was sent and received / I have not received it. I keep emailing and all I get is a generic email saying ‘your email was replied to please read it’. That’s not solving my problem
Is it? I want either my money back or my order delivered - thank you
The quality of the clothes is terrible and they DO NOT have a return service it’s all a con
Very cheep quality I tried to return the product but website does not provide return address. Co cracked costumer service they don’t even bother coming back to me. Very disappointed in this company
Recieved 2 piece touser set .Not as shown in video .It's cheap tacky poor quality material.Tried to e mail for returns label no reply from them.Very disappointed in this company
I ordered the wonder jeans load of rubbish, thin cheap jeans and to small. Avoid this site.
Product sent was not what was ordered
The trousers that they sent me are absolutely nothing like what was advertised
They don't even look like the same trousers in the advert
The material is incredibly thin and the fit, design and look are nothing like what they had advertised
For almost £20 this is the worst item I have ever purchased
Absolutely disgusting service
Bought 2 items good prices.
Pair of jeans were not the size I ordered so emailed and they sent the correct size with no question!Nice quality!
Stay well clear of this website. Models and photos on the site look professional and attractive, products look good quality. They are anything but. Ordered a pair of jeans, paid over £20. What eventually arrived were hideous, cheap, badly dyed and horrendous quality. Have bought far better quality in Primark for half the price. DO NOT BE FOOLED. THIS IS A CHEAP NASTY LITTLE WEBSITE IN CHINA. Waiting on a refund, will be interesting to see how that goes!
The jeans I ordered eventually arrived, but didn’t fit. The company policy states that you first email them & they will send you a return number & printable returns label. After numerous emails I am still awaiting a response. I would not recommend this company to anyone.
Bought some bras from the still waiting to receive them. Can speak with anyone. No reply to emails. Don’t touch with a barge pole!
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