I ordered an A grade laptop at a good price from backmarket.co.uk. It arrived when expected and is as described. The only improvement I can think of is to be able to choose which carrier delivers it s... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
What a fantastic company, I purchased a refurbished PC for a fraction of buying new. It arrived within 2 days, in immaculate condition, in fact it looked brand new and I am so pleased with my purchas... Voir plus
L'entreprise a répondu
Bought two HP laptops at good prices. Logistics was hassle free. The other laptop came out with issues so had to return. Return and refund is hassle free and fast. Overall, looking forward to purchase... Voir plus
L'entreprise a répondu
the laptop is in good clean condition and works. The screen resolution is nowhere near what is claimed in the specification.1366 x 768 and not the 1929x1080 advertised also the finger print Id doesn... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Here at Prem-Tek we have spent more than 20 years refurbishing, upgrading and repurposing business-to-business IT equipment ensuring the products we provide to our customers are best in class when it comes to performance and price. We provide an array of devices from mobile phones, tablets, computers and laptops to suit your needs. We offer high quality refurbished IT hardware from trusted manufacturers such as Apple, Dell, Lenovo, Samsung and so much more, to businesses of all sizes as well as end consumers at excellent prizes to accommodate all budgets. Our team are dedicated to delivering products that excel in visual quality and performance, whilst also minimising the carbon footprint typically associated with large business-to-business equipment purchases. In the unlikely event that your Prem-Tek purchase does not meet your expectations, not only do we offer a 14-day returns policy but all our products also come with a 6 or 12 month warranty. However, in such a scenario our team will do the utmost to rectify the situation and provide a reasonable solution. Choosing Prem-Tek not only means a bespoke service tailored to the needs and demands of the customer or client; but also ongoing support before, during and after the purchasing process.
Coordonnées de contact
Office 16, Crows Nest Business Park, WN5 7XX, Wigan, Royaume-Uni
- 0203 005 4546
- info@prem-tek.co.uk
- prem-tek.co.uk
Réponse de Prem-Tek
Dear Amy,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
Very disappointed in this company
Very disappointed in this company. Taking my money without delivering my laptop. I have contacted them by phone and email and no response. I purchased a A grade laptop for my baby niece for her birthday. Only to find the delivery not being made, no update no response. My I requested for my money back as they didn't fulfill their commitment to deliver the item I paid for. They also keep charging, so frustrated with this.
Radio silence. DO NOT BUY FROM THESE CROOKS.
15 mars 2024
Avis spontané
Réponse de Prem-Tek
Dear Hannah,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations; we aim to do better in the future. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Due to a system error, we believe that you unfortunately purchased a Wowcher deal that has not been live since 2022. It was somehow made live and we don’t know how. If you haven’t already you should receive a refund from Wowcher.
We aim to have a manager get in contact with you soon personally, but please feel free to reach out to n.egan@premier-technologies.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We sincerely apologise for the inconvenience.
Best Regards,
Prem-Tek
Great laptop and good price
Great laptop and good price. Perfect for my daughter
4 janvier 2024
Avis spontané
Réponse de Prem-Tek
Dear Pete,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
ast delivery
ast delivery. Computer delivered with care and in absolutely perfect condition. Would definitely buy from them again.
13 décembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Abid,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
Fast delivery
Fast delivery. Computer delivered with care and in absolutely perfect condition. Would definitely buy from them again.
7 février 2024
Avis spontané
Réponse de Prem-Tek
Dear Andy,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
Overall good purchase experience
Bought two HP laptops at good prices. Logistics was hassle free. The other laptop came out with issues so had to return. Return and refund is hassle free and fast. Overall, looking forward to purchase more other items I need from Back Market.
3 décembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Marie,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love to be able to provide you with 5 star service when you next purchase from us!
Best Regards,
Prem-Tek
Fast delivery
Fast delivery. First laptop did not work - fuss free exchange
24 janvier 2024
Avis spontané
Réponse de Prem-Tek
Dear Emma,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love to be able to provide you with 5 star service when you next purchase from us!
Best Regards,
Prem-Tek
Great service and fast delivery 👏🏾 👌🏾 👍🏽 🙌🏾
31 janvier 2024
Avis spontané
Réponse de Prem-Tek
Dear Customer,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
Hie l ordered a Dell laptop it was…
Hie l ordered a Dell laptop it was never delivered on my Amazon account it's showing that package lost.
17 janvier 2024
Avis spontané
Réponse de Prem-Tek
Dear Bongani,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations, we aim to do better in the future. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We aim to have a manager get in contact with you personally soon but please feel free to reach out to n.egan@premier-technologies.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Best Regards,
Prem-Tek
I ordered an A grade laptop at a good…
I ordered an A grade laptop at a good price from backmarket.co.uk. It arrived when expected and is as described. The only improvement I can think of is to be able to choose which carrier delivers it so if one is out when they call one can pick the most convenient location to collect the parcel from.
6 décembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Richard,
Thank you for taking the time to share your feedback, we will take your consideration onboard. We're glad that you were happy with our service and we'd love to be able to provide you with 5 star service when you next purchase from us!
Best Regards,
Prem-Tek
What a fantastic company
What a fantastic company, I purchased a refurbished PC for a fraction of buying new. It arrived within 2 days, in immaculate condition, in fact it looked brand new and I am so pleased with my purchase. I would definitely purchase from this company again and love the idea of recycling unwanted electricals and preventing them from going to landfill. Very happy customer. Thankyou
19 décembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Jacquie,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we look forward to you purchasing from us again!
Best Regards,
Prem-Tek
The item(Panasonic laptop) arrived…
The item(Panasonic laptop) arrived quickly and was as promised.Slight issue with plug which was quickly resolved
21 novembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Michael,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love to provide you with 5 star service when you next purchase from us!
Best Regards,
Prem-Tek
the laptop is in good clean condition…
the laptop is in good clean condition and works. The screen resolution is nowhere near what is claimed in the specification.1366 x 768
and not the 1929x1080 advertised also the finger print Id doesn’t work!
15 novembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Dennis,
Thank you for sharing your feedback. We’re sorry your experience didn’t quite match your expectations; we aim to do better in the future. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We aim to have a manager get in contact with you soon personally, but please feel free to reach out to n.egan@premier-technologies.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We sincerely apologise for the inconvenience.
Best Regards,
Prem-Tek
Fast delivered
Fast delivered. Product excellent conditions , good price
11 novembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Selton,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love for you to purchase from us again!
Best Regards,
Prem-Tek
I got an excellent product
I got an excellent product, hassle free. Thank you for the wonderful service hope to do business with you in future
1 novembre 2023
Avis spontané
Réponse de Prem-Tek
Dear Fungai,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love for you to purchase from us again!
Best Regards,
Prem-Tek
Substandard goods
Edit: I have now had my issue resolved by a very polite computer engineer, Tommy-Lee. I wouldn't risk buying from Prem Tek again, but finally 5 months after I initiated contact for faulty goods under warranty I am satisfied. 5 stars for Tommy-Lee, 2 for Prem Tek
I bought a hp laptop from Prem Tek via Wowcher. After 3½ months of very light use several of the keys stopped working. I sent several emails to different departments in Prem Tek, including to the address given in this thread by someone actually from Prem Tek. I was well within the 6 month warranty and I never heard anything back. Wowcher couldn't be bothered to help either. £199 of my money stolen by Prem Tek. Don't risk it, if you want a second hand laptop that will actually work go to CEX.
17 mai 2023
Avis spontané
Réponse de Prem-Tek
Dear Susan,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations, we aim to do better in the future. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Please keep an eye on your inbox as we aim to have a manager get back to you personally soon. We would love to make things right if you give us another chance.
Best Regards,
Prem-Tek
Avoid at all costs
Guys please listen to the negative reviews before buying from this mob. Its all true. Sell junk and ignore you when its refund time. They are cowboys
29 août 2023
Avis spontané
Réponse de Prem-Tek
Dear Iain,
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations, we aim to do better in the future. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
We aim to have a manager get in contact with you personally soon but please feel free to reach out to n.egan@premier-technologies.co.uk with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Best Regards,
Prem-Tek
excellent service
excellent service. item looks and works well. fast shipping
12 juin 2023
Avis spontané
Réponse de Prem-Tek
Dear Megan,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love for you to purchase from us again!
Best Regards,
Prem-Tek
Great Service!
Item came when expected at a fab standard. Great customer service! Would deffo recommend
7 avril 2023
Avis spontané
Réponse de Prem-Tek
Dear Jess,
Thank you for taking the time to share your feedback. We're glad that you were happy with our service and we'd love for you to purchase from us again!
Best Regards,
Prem-Tek
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