Delivery was good but I am disappointed in the product. I bought it as I need warm water for my mobile business for handwashing purposes to confirm with H&S regulations however the water does not stay... Voir plus
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Superb customer service ! I was kept notified at every step of the way and my parcel arrived within 24 hours of my order. Absolutely wonderful!
I Googled where to buy the “My Coolman” portable refrigerator/freezer I wanted, and found Premier Camping offering the best price by a huge margin. Checked them out on here and saw they’d had good re... Voir plus
I have found Premier Camping a very good company to deal with. I recently purchased a Milenco Diamond axel lock which came within a few days, just in time for when it was needed. However I subsequent... Voir plus
À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Magasin de matériel de camping
- Magasin de vélos
Écrit par l'entreprise
UK camping & outdoor leisure specialists, stocking a wide range of tents, camping equipment, campervan awnings and accessories plus trusted brand Men's, Women's and Kids' outdoor clothing
Coordonnées de contact
151-183 Holme Lane, Hillsborough, S6 4JR, SHEFFIELD, Royaume-Uni
- 0844 381 4150
- premier-sales@premiercamping.com
- premiercamping.com
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N'a pas répondu aux avis négatifs
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Poor customer service
Poor customer service. They sold me a faulty cooler box. I took a photo of the lid that shows that it doesn't seal the cooler properly, and asked if they would issue a refund and cover return shipping. I've sent four emails, and it's been two weeks. Still waiting...
Failure to provide effective Customer Service
This is the email I sent to Premier Camping on July 3rd:
Dear Premier Camping Customer Services,
I am writing regarding my order, from which one item has not been supplied.
I received the rest of my order two weeks ago, but VC240-18 the VANGO UNIVERSAL CARPET 130 X 240CM - WILLOW (value £19.99) is still outstanding. Since then, I have made numerous attempts to contact you using both of the telephone numbers advertised on your website and by email, but I have not received any response.
Please could you either:
Dispatch the outstanding camping mat immediately and confirm the expected delivery date; or
Refund the £19.99 for the missing item.
If I do not receive a response within five working days of this email, I will contact my credit card provider to discuss recovering the cost of the missing item and will consider pursuing the matter through the appropriate consumer channels.
I hope this can be resolved quickly and look forward to your prompt reply.
Kind regards,
I can honestly say what a result
I can honestly say what a result
I ordered a milenco diamond lock and a kojack jack for my caravan the price was the best anywhere and was told it would be delivered middle of following week for
To my amazement it came the next day
Can't thank this company enough
Mr Paul Skellington
I have found Premier Camping a very …
I have found Premier Camping a very good company to deal with. I recently purchased a Milenco Diamond axel lock which came within a few days, just in time for when it was needed. However I subsequently found that I didn’t need it after all as the caravan I bought already had one. This was understood and the company had no qualms about issuing a refund on return of the product. I will be shopping with Premier Camping in the future Im sure.
Ordered item
Ordered item. Delivery details given and arrival date but actually arrived earlier than expected. No issues start to finish.would recommend them.
The lady who I spoke to was very nice…
The lady who I spoke to was very nice and helpful and I received exactly what I wanted within a couple of days
A good experience
Order placed, order confirmed. Informed when the order was despatched. Delivered quickly and efficiently. Packed very well. Easy to open. All in good condition. A really good, positive experience. Many thanks 😊
After a phone call to check a product…
After a phone call to check a product would be exactly what I wanted .. delivered within 48 hours .. Excellent.
Quick delivery and an excellent product
Not just for camping
A good range of products at reasonable prices with prompt delivery. Item was in new condition as described.
mirror protectors
Bought mirror protectors which were delivered quickly and exactly as described.
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