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Lisez les avis des autres

Noté 1 sur 5 étoiles

Most dishonest people, after paying advance when our plan changed and we wanted refund they initially said will take 30days even after 50days money was not refund. So went directly to their office and... Voir plus

Noté 5 sur 5 étoiles

Had our house up for sale with another estate agent for 3 months will hardly any interest or viewings. Switched to premier property who sold our property within 1 week with a closing date. Excellent... Voir plus

Noté 1 sur 5 étoiles

This is the worst letting agent ever. They never answer calls, they don’t respond to maintenance issues. Several times we had issues with the washing machine and they took weeks to resolve. Now what m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Massive thank you to Stephen, Marlene and the team. They were amazing from start to finish. As nervous first time sellers, they held our hands along the way. I had done my research before choosing an... Voir plus

À propos de l'entreprise

  1. Agents immobiliers

Informations provenant de diverses sources externes

Estate Agents and Letting Agents Uddingston offering property for sale and let. Sell or rent in Uddingston, Bothwell, Hamilton, Blantyre and surrounding.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Very pleased with the service from…

Very pleased with the service from Premier.
Found Stephen very helpful and kept us updated throughout. Happy to recommend to others and will use them in future when needed.

27 février 2019
Avis spontané
Noté 2 sur 5 étoiles

I was told at the start they could get…

I was told at the start they could get me a certain price but I realised I was more or less told that to get my hopes up and go with them the house eventually sold for £10,000 under the price I was told I also had to phone them or email them for updates 2 weeks before the hand over I was phoned at 9 o’clock at night from estate agent saying I had to update my home report before it could sell as this was the first time I’ve sold a house I didn’t no if the house didn’t sell over a certain period it would need updated I was angry that this was first time hearing this basically after a buyer was confirmed and handed over to solicitor they did not reply to emails and weren’t interested my wife also had to get 2 buses with my 1 year old to hand keys over as I was working away and she had no car when on the phone to them I told them this and they made no attempt whatsoever to offer help

25 février 2019
Avis spontané
Logo de Premier Properties

Réponse de Premier Properties

Having checked our records I can see that after several viewings at your property we managed to achieve a sale for you at full home report value within a reasonably good period of time too so we’re disappointed that this did not meet your expectations.
I do appreciate that the completion of your property sale perhaps took a little longer than expected this was mainly down to your buyer initially using an alternative agent, the buyer then switched to Premier Properties and we achieved a successful offer within a matter of weeks.
I also note that we did make you aware as soon as we knew that the refreshment of your home report was required and explained exactly why this was necessary. Having checked our records on this I can see that this was arranged more than 4 weeks prior to your completion date but more importantly was arranged as soon as we were made aware that it was necessary. I appreciate that having to refresh the home report at any stage can be a frustration however these circumstances are out with our control and are at the liberty of buyers mortgage applications being processed within the time frame required and also other buyers properties selling within this time frame too.

We pride ourselves on our excellent customer service and regular communication levels with our clients not only during the marketing process but at solicitor stage too. Again I can see from our records that not only were you were kept up to date and advice provided to you during this time but regular updates were sought by us from the acting solicitor in order to move the case forward. I do not feel that its fair comment to suggest that we weren’t interested during this time when in actual fact you’ve been updated and advised regularly on several different occasions during this period.

With regards to the handing over of your keys you were informed that that they could be handed to us prior to completion and that they could safely be posted through our Uddingston office letterbox at any time,. Alternatively, your keys could also have been handed into your solicitors office in Hamilton at any point prior to completion too. We also suggested that you have someone be at the property itself for them to be collected by the buyer from there however neither of these options were suitable to you. At no point did you ask us to collect your keys, you must appreciate that it is your responsibility to hand in your keys for your property once you have vacated.

We hope you find this response satisfactory however, if not we would be grateful for the opportunity to discuss your concerns further. I will be more than happy to speak with you if you wish to contact me on 01698 322 555.


Kind regards

Noté 5 sur 5 étoiles

Would recommend

Great advice on the run up to our house sale, flexible and knowledgeable. Keen idea of the local market and sold our last two homes within days. Just what you need when moving house, no hassle.

21 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Premier properties Uddingston

I’ve recently completed my house sale using Premier Properties and I have to say it was very positive experience. I was kept updated throughout the whole process and it was really easy to get hold of Stephen(who was dealing with my house sale) on the phone or by email to answer any questions I had.

From start to finish they were a professional and friendly to deal with, I would definitely use them again.

20 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Steven was excellent

Steven was excellent. They were a pleasure to deal with and accommodated all our requests.

I would highly recommend Premier Properties.

1 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

A very professional service

Very professional service provided by Stephen who was our main contact. He kept us informed throughout and worked hard to get the very best possible price. As a first time seller Stephen made the whole process really easy.

I would recommend him without hesitation.

17 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent and trustworthy, professionally run estate agent

I have dealt with Premier Properties for a while now, both for selling and letting out properties. I have found them to be honest and trustworthy as well as polite and friendly. This is a well-run professional company who know the property market well. I would not hesitate to recommend them. Andrew has been excellent and has looked after the whole process of letting every step of the way.

14 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Very professional service provided by both Stephen and Andrew. They make the whole process really easy.
I would highly recommend.

13 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Andrew from Premier Properties has been excellent. He done exactly what he said he would, found a good tenant quickly and the tenant has now been in for 6 months with no issues. Ever month I get a detailed statement. If I ever have any questions they are dealt with quickly. Premier Properties as a complete contrast to my last letting agent, at first because of my terrible experience I was only going to use them to find a tenant, I am very happy I decided to get them to manage the property. I would fully recommend.

23 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Letting Services

We have just let a property with Premier for the first time. From the very first meeting Andrew was extremely professional. he kept us up to date during the letting process and ensured that the whole process was painless.

10 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Sale of home

We used Premier Properties to sell our property as family had used them in the past, would have no hesitation in recommending Premier Property to family and friends, professional service from them during the whole process

20 septembre 2018
Avis spontané

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