Premier Vehicle Group Ltd Avis 

827
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brilliant service. Have had 2 cars through Premier now and wouldn’t go any where else. My car even arrived earlier than I expected, brilliant hand over. Plus Charlotte is an absolute pleasure to deal... Voir plus

Noté 5 sur 5 étoiles

All round excellent service from Millie at Premier Vehicle Group! She made the whole process of getting into my new BMW X5 smooth, straightforward and completely stress-free. She was profession... Voir plus

Noté 5 sur 5 étoiles

Dealt with Millie and Charlotte throughout the process. The level of service was first class. No issue was too much trouble. They clearly make the customer the focus of their attention to find the mos... Voir plus

Noté 5 sur 5 étoiles

First time using PVG and cannot fault the service from start to finish. Elliott took the time to find the car that suited my families needs, and Charlotte kept me regularly updated up until the car wa... Voir plus

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

827 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,9

Tous les avis

(827)

85 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional yet personal

Elliott helped us to secure a great deal on our new Range Rover Evoque, and Charlotte was really helpful keeping us updated on our delivery - a very professional yet personal service.

11 août 2025
Avis spontané
Noté 5 sur 5 étoiles

New car experience …

The service from start to finish was efficient and friendly.
Staff were very accommodating and helped to make the process of buying a new car as easy as possible.

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you to PVG again for sorting my…

Thank you to PVG again for sorting my car out. I've been using these guys for years now and wouldn't go anywhere else.

Special thanks to Elliott for looking after me from start to finish and the rest of the team for acting with speed and efficiency.

Seamless process as always + love my new Defender!

24 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

5 star customer service

Jonny and Charlotte have been amazing from first enquiry to final sale. They were both accommodating and flexible around my time which was a huge help. Strongly recommend these guys.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Seamless service …

From start to finish the experience with Jonny and Charlotte from Premier Vehicle group was smooth and they left nothing to chance. So happy with our new Omoda 9, very efficient, communicative and I’d highly recommend them for your next vehicle.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Elliot was absolutely superb!

Elliot was absolutely superb, start to finish! Helped me find the right car, talked me through what spec I needed, explained how the PCP worked, and then sorted everything with Landrover. Turned up to collect, everything as promised, and couldn't be happier.

Could not recommend him anymore. Thanks to PVG.

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Very easy to deal with

Very easy to deal with. Jonny from Premier Vehicle offered an excellent service. Everything was very clear and easy to understand. Superb communication and in the main all done via what’s app! Very helpful when managing a busy life

Would use again

24 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS!!!!

Purchase my Macan GTS Mansory from them. Very happy with the vehicle. Before sale, till they had my money, very good service. Unfortunately they scam me on my Macan S part exchange. Value agreed on it, which I was supposed to get £335 back. NEVER HAPPENED! They paid the remaining final ballom payment to the finance company, then came up with hundreds excuses not to pay me the difference. WOULD NOT RECOMMEND!!!

11 décembre 2024
Logo de Premier Vehicle Group Ltd

Réponse de Premier Vehicle Group Ltd

Hi Hugo,

Thank you for your feedback once again. We have already replied to this on multiple occasions but will reiterate our reply once again for public knowledge. We value all feedback and on the back end of this have conducted an internal investigation.

We are disappointed that you haven’t enjoyed your experience with us as your Mansory Porsche Macan GTS has been our favourite car sold to date!

From conducting our internal investigation we have produced the below findings.

Part exchange valuations are valid for 14 days due to the market regularly fluctuating. We can see that the part exchange form for your previous Porsche Macan S was filled in on 21st October and didn’t come in to ourselves until 2nd December to swap it with your new Mansory Macan GTS we had in our stock.

We offered you your settlement figure for your Macan S at the time, meaning that it would break even with no equity nor negative equity. Which come 2nd December was still the case. Although your settlement figure was lower, the vehicle had circa 600 more miles on it and was still being used. We still stood on this being the case and gave you your settlement figure at the time and cleared the finance as agreed.

We know you mentioned separately from your review that our Mansory Macan GTS had more miles on to what you saw advertised on Autotrader, however from our findings we can see that this must be because your first enquiry on 20th July 2024 the car had 12,683 miles on it and was when you just missed out on securing the vehicle as we had just taken a deposit on it from another customer. We then bought it back in to stock 4 months later from our previous customer and it was advertised with 14,000 miles (matching your finance docs in November 2024) instead of 12,683 miles back on 20th July 2024.

We had the Mansory Macan serviced at Porsche Stockport on 15th July 2024. In your review you mentioned that we didn’t give you the service paperwork for the Mansory, however service manuals are no longer a thing on modern cars. All of Porsche’s services are now logged and shown within the vehicles infotainment system on the centre screen when navigating through to the ‘Service’ app so you will find it in there. Apologies if this wasn’t explained.

Another finding amongst our investigation was that your previous finance company took a monthly payment for your Macan S on 8th January 2025 even though your settlement was cleared in December. We would advise calling them as we feel this may be the money you mentioned that you are owed.

Kind Regards,
Premier Vehicle Group

Noté 5 sur 5 étoiles

Millie was great throughout the whole…

Millie was great throughout the whole process. She was very patient and listened to exactly what I was looking for so that I was picking the right car for me. No question or request was too much to ask and the turnaround from initial contact to receiving the car was super quick and smooth. Would highly recommend using Millie to anyone looking for a new car!

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely seamless service!

Absolutely seamless service and communication end-to-end, it's actually never been made simpler and the team that looked after me (Elliot & Charlotte) were amazing. Will certainly be using them in future when needed and have already recommended to family and friends.

8 mai 2025
Avis spontané

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