Premium Clean LTD Avis 

⭐⭐⭐⭐⭐ Excellent Service from Premium Clean Ltd!

I’m extremely happy with the mattress cleaning service provided by Premium Clean Ltd. There was a large, stubborn stain on my mattress, but the team did a fantastic job removing it completely. The results speak for themselves, as you can see in the attached photo!

The service was professional, efficient, and delivered excellent results. I highly recommend Premium Clean Ltd. to anyone looking for a reliable and high-quality mattress cleaning service.

Thank you for the amazing work!

If I could give more than 5 starts, I would.
There is no better recommendation than reusing the services of the same company, which is what I have just done.
As last time,I described the job and even sent a video a the place that needed cleaning,so I would get an accurate price.It isnt cheap, but....
I am a landlord, I needed an end of tenancy cleaning.
The cleaners turned up at the agreed time (I have had cleaning companies, not turning up on the day, or turning up , having a look around and saying it is too dirty, and leaving me in the lurch)with all their equipment, set to working and presented the place sparkling clean, even doing things I have'nt asked for.

I am almost reluctant to write such a good review, for fear that large demand would dilute the excellent service.

Well done and thanks again, I will be ack in future.

I booked a deep clean based on information and photographs provided beforehand. Before the appointment, I specifically offered to send updated photographs showing the property after it had been cleared, so that the company could assess its condition accurately. I was told this was unnecessary.

When the cleaners arrived, they said the job was much larger than expected and increased the agreed price to approximately double the original amount. I was not prepared to accept such a substantial last-minute increase, so no cleaning took place. I was then charged a £90 cancellation fee.

I appreciate that a company may need to revise a quotation if the scope is materially different. However, this situation could likely have been avoided had they accepted the updated photographs I offered to provide. I also do not think it was reasonable to treat my refusal of a doubled price as an ordinary cancellation.

Overall, this left me without the cleaning service at very short notice and £90 out of pocket. Based on my experience, I cannot recommend the company.

Kiril did a fantastic job removing the ink stains from my hallway carpet, now it’s brand new again. Thank you so much. Highly recommended.

Very professional cleaning company. Kiril did a fantastic job on my carpet. Highly recommended. Thank you

Sofas and carpets like new. Highly recommended. Very friendly.

I’ve used Kiril’s company for over 5 years to provide an end of tenancy cleaning service for three studio flats and I would not hesitate to recommend Premium Clean for all your cleaning requirements.

I Highly recommend them! I Booked them for end of tenancy cleaning. Temi and Raya arrived on time, were super nice and professional but most importantly they cleaned up the flat spotlessly clean!!! I was so so impressed and so was my landlord. I had my flat inspection next day and received my deposit immediately that same day!
Couldn’t be more happy with their service and quality.

Fantastic job - carpets look like new

Great cleaning! Did a great job

Very professional cleaning company with excellent end of tenancy and carpet cleaning services. Highly recommend. Thank you for the premium service.

Upholstery cleaning would recommend.

Wow - this team go above and beyond. I had a two bedroom flat cleaned, with carpet cleaning and a patio wash. The cleaning was amazing. The team took the initiative to do things I didn't even think of, and even fixed a broken bracket under my sink. The patio drainage was blocked (unbeknownst to me) and the team used their carpet cleaning equipment to clear the water instead. Cannot recommend highly enough. Thank you for an exceptional service.

Initially missed some things initially like (slight) under bed hoovering in one bedroom and one drawer not being emptied (out of 10+).
Charged extra for “bad condition” despite rectification and also for rescheduling.
HOWEVER, after an initial online review, they refunded half of the total extra fees, and in fairness they were happy to come back to clean the outstanding parts but my landlord wasn’t available.

Overall, they were passable and despite the initial issues, I would consider them again. In my experience, they were not bad, but not great, although relatively cheap - I’d recommend not ruling them out.

Having read all the great reviews on this company and given that I'm a regular user and reviewer on TrustPilot, I was keen to discuss and book them for end of tenancy cleaning + carpet cleaning. I called them on Monday 23rd September, it went to voicemail, I was asked to leave my details, Its now Thursday 26th and as I hadn't heard I called again, still going to voicemail? I've left my details again and sent an email.I'm a little disappointed with the customer service, their teams have obviously done their jobs well. I concerned as I need to get this book in for October asap. Have they stopped taking bookings? has anyone else had the same experience? If I get a response I will update you.
They responded just before 2.30 today asking me to fill in their form and send photos etc. However by that time I had already had phone conversations with other companies and confirmed booking for EOT and carpet cleaning. I have upgraded to 5 stars because they did respond, be it too late!

The cleaners did a great job when we were moving house and wanted the new place cleaned before we moved in. Three ladies carried out a very thorough end of tenancy clean and worked miracles on the dirty ovens. We also had the carpets cleaned at the same time - the guys were professional, polite and hardworking. I highly recommend this company. I have used some of the big commercial cleaning companies before and had a really bad experience of cleaners being late / lazy / cutting corners - never again!!

Needed carpets cleaned at sort notice and they were able to fit us in. Cleaner was very quick and professional.

Nick and Kiril did a great job on my carpet. I have cleaned it for a long time, but now it's brand new again. Will definitely recommend it to you. Thank you for the great work.

Nick explained everything & did a great job. Many thanks!

Nick did it great clean got all the stains out the sofa .

Thanks