Banner for Premium Paints

Premium Paints Avis 

1 009
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Voir plus

Noté 5 sur 5 étoiles

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The paint came exactly as ordered I put the I ordered too much base coat, but managed to contact you before the paint was sent out and you kindly corrected the order.I would like to thank you for your... Voir plus

Noté 4 sur 5 étoiles

Service was great, paint (concrete sealer) was a bit weird. Very sloppy. I'm sure its this was to help it to penetrate the concrete, but why not sell it as concentrate..? Would be a quarter of the vol... Voir plus

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de bricolage

Écrit par l'entreprise

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Écrit par l'entreprise

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 64 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(1 009)

355 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

I ordered some paint and payed for…

I ordered some paint and payed for overnight delivery, expecting a delivery 1 or 2 days, however it was delivered on the 3rd day with they class as free delivery. I did contact them and they refunded by delivery charge, how ever when weather was that bad by the time the paint arrived I have not been able to use it yet, missing the 3 very sunny days that I could have used the paint,

29 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback - we are doing our best to get on top of these occasional delayed deliveries by implementing new procedures and careful planning regarding stock levels.

Noté 2 sur 5 étoiles

Items not delivered within said time

Items not delivered within said time
No notification of being delayed

28 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for your feedback, and please accept our apologies for the delay and the lack of notification regarding your delivery.

Because our items ship from separate warehouses via different couriers, your order was split into two packages. I can see that while the first package arrived safely on time via our free standard delivery service, the second package containing your accessories unfortunately slipped a day outside of our 2-3 working day window.

We are very sorry for the frustration this caused and for the missing tracking updates. We are addressing this with our courier network to ensure better communication moving forward.

Noté 1 sur 5 étoiles

Wrong tracking number given

Wrong tracking number given, ordered before bank holiday weekend. Picker must have still been pi**ed. Unable to track was repeatedly told it would be here next day for over 6 days even though it was apc overnight delivery. Just fobbed off at every opportunity. Only positive was Kay who sorted out my refund.
Terrible experience

28 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Please accept our sincere apologies for the incredibly frustrating experience you had with your tracking information and the delivery delays over the bank holiday period.

I wanted to clarify that our tracking numbers are generated and emailed to customers automatically by the courier's system once an order is booked. We have since checked the system and found that the courier issued a completely inactive tracking link on their end, which explains why you were unable to get accurate updates on your APC delivery. We are looking into why this system error occurred with them to prevent it from happening again.

That being said, I am very glad to hear that Kay was able to step in and ensure your refund was processed swiftly for you. I will be sure to pass your kind words along to her.

Noté 5 sur 5 étoiles

Great product and great service

Great product and great service. Could not be more pleased and thankyou.

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the lovely feedback, glad to hear you had a positive experience!

Noté 1 sur 5 étoiles

Ease of ordersing through you was fine…

Ease of ordersing through you was fine howver the condition my item arrived in wasnt good. the item arrived with a large dent. it looked like it had been rolled around the van. considering how much i paid i expected a smoother delivery.

28 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for your feedback. We are glad the ordering process went smoothly, but we are sorry to hear that the outer tin arrived with a dent.

Our metal tins are designed specifically to act as robust protective packaging to ensure the liquid inside remains completely sealed and unaffected during transit. While the courier's delivery photo shows the tin arrived fully sealed, upright, and leak-free, we completely understand you expected it to arrive in pristine cosmetic condition.

If you feel the dent is severe enough to affect the opening or safe handling of the product, please email a few photos over to our sales team at sales@premiumpaints.co.uk along with your order number. We will gladly take a look and assist you from there.

Noté 5 sur 5 étoiles

Amazing service

Amazing service, and great prices.
Would definitely recommend giving a try.

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the recommendation, glad you had a positive experience!

Noté 5 sur 5 étoiles

Exceptional company and product

I would highly recommend both this company and their products.

This is the second time I have used their product and the paint is exceptional. We have used it for external use on metal and it has covered extremely well and has great durability.

On my second occasion we had an issue which was quickly sorted so I highly recommend the company for their attitude and customer service. I have not had such a positive customer experience for a long time. So well done to the team, I will recommend you to anyone who is looking for your product.

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback! It's great to hear that the team was able to help you resolve this issue.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, the quality of the paint is great, I will be back to buy more paints.😎👍

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback, much appreciated!

Noté 5 sur 5 étoiles

Would definitely recommend

Not yet used the paint but the whole ordering process was good and it was delivered quickly. I also used the online chat and that also proved useful for a query I had.

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback, we hope your project turns out great!

Noté 5 sur 5 étoiles

Excellent 5 stars!!

Very helpful staff. Great service delivery and products. 5 stars!!

27 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback! Glad to hear you had a great experience.

Noté 5 sur 5 étoiles

Great value!

Yet to use. Great communication & service!

26 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback, we hope your project turns out great.

Noté 5 sur 5 étoiles

Everest concrete paint

Ordering and delivery good,very pleased with the application and coverage of the paint, the terracotta a little lighter than the colour chart lead me to believe awaiting to assess its durability.but overall pleased with the product.

26 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Thank you for the feedback - we are working to get these colour charts updated shortly as most of our products will be receiving an overhaul in the coming months.

Noté 5 sur 5 étoiles

Superb

Superb
Everything it says on the label

26 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Glad to hear you are happy with our products!

Noté 1 sur 5 étoiles

We Contacted the company regarding the…

We Contacted the company regarding the sealer had made the block paving go different colours shades.
They don't care on helping us we chased them a few times now no help
The customer service is shocking take the money and run.
Please be aware
Wasted best part of £500 we should of used Resiblock like we did on our last two houses,but this product was cheaper now we know why.
One ruined drive left high on dry .
This so called premium product it doesn't even has and instructions how to apply on the 20lt tins !

26 mai 2026
Logo de Premium Paints

Réponse de Premium Paints

Hi Nigel,

We are sorry to hear that you are unhappy with the finish of your driveway, but we must respectfully clarify the details of your interaction with our team. Our records show that we have not ignored your emails; our representatives, Kay and Jack, responded promptly on the very same day to review your photos and investigate your query.

As our technical team explained in our email correspondence, the shading symptoms present on your block paving are highly typical of trapped moisture beneath the surface barrier, rather than a product defect. When sealers are applied in warm conditions (such as the 25-degree weather you mentioned), the top layer can skin over and cure rapidly, sealing in latent ground moisture beneath it. This prevents the sealer from breathing and leaves a dark or uneven finish.

Regarding instructions, full technical data sheets and step-by-step application guides are hosted digitally directly on our website product pages for all trade-size 20L drums. If an application issue or a suspected product variance is noticed immediately upon opening a tin, our guidelines always advise stopping the application immediately and contacting support before proceeding across a large area.

We remain open to discussing technical remedies that can help break down the trapped moisture and balance out your finish. Please continue your correspondence with Jack through your active support email thread so we can assist you with the proper next steps.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus