Premium Sound (United Kingdom) Avis 326

Absolutely amazing service from the Premium Sound Team. The Luxsin X8 DAC is incredible, especially the AI Parametric EQ system.
Highly recommend Premium Sound for all audio purchases will definitely use again

Excellent customer service from Premium Sound.

Alex was very helpful throughout, communication was fast and professional, and delivery was quick.

The headphones were also packaged really well, with proper outer protection to keep the original headphone box in excellent condition with no dents or damage.

Very positive experience overall and I’d happily buy from them again.

— Kevin

A absolute pleasure to do business with. Helpful and knowledgeable. Excellent communication. I’ll always be back.

First class service as always from the team at Premium sounds

Quality service and fast delivery for my eversolo play purchase. Could have been improved maybe by customer/seller communication during set up of product, took a bit of time to realise what went where and that the eversolo didn't have Bluetooth output, maybe that was my fault really. But I would definitely buy here again, thanks.

The Premium Sounds guys are a reliable source for hi-fi equipment demonstrations. With personalized attention, their advice has been fundamental for me to get the sound system that fits my requirements.

I researched the best speakers for my purpose and Premium Sounds were not only competitively priced for the KANTO REM but had good reviews. They kept me in the loop about a small delay and the speakers arrived in perfect condition in a reasonable time frame. The speakers are excellent and picks up my new record deck, CD player, Bluetooth and HTML from the TV . Really pleased with the sound quality and service

I absolutely love my speakers! They arrived super fast, and I called a few times with questions and the staff were really friendly and helpful. Would recommend!

Fantastic support from Fin, he helped me out, answered my questions and made sure I got my delivery sorted on time and in time. really appreciated it

What a first class service. Excellent advice, delivered with genuine interest, sincerity and neutrality. Thanks Stas, excellent work.
J Berryman
Hampshire

Compared to a very recent and disappointing experience with another audio retailer (please see my other reviews for details), my purchase from Premium Sound could not have been more different. This was genuine 5-star service from start to finish.

I ordered the HEDD Audio HEDDphone D1 (in stock and before the cutoff time), and they arrived the very next day via DHL. The headphones sound excellent, and the whole experience, from ordering to delivery, was flawless. Highly recommended.

The clue is in the name, first class service and super fast delivery. Highly recommend

Very happy with our recent visit to Premium Sounds and the demo of two turntables. Very knowledgeable and helpful staff, and very pleased with our final choice! Would definitely recommend.

They helped me choose a different headphones as the one I ordered was out of stock and not in store for 3 4 weeks the headphones they recommend are much better my first choice was the focal bathy wireless mg they suggested the T+A solitaire T much better very pleased with them

End-to-end premium sound — from communication to delivery, uncompromising quality at every step.

Traded in my Hegel H95 for a H120 at a very attractive price. Exceedingly happy with my purchase and an effortless transaction and advice from Fin at Premium Sound.
Highly recommended.

Ordered a turntable from premium sound, had a small problem with the cartridge I had included with it. They called me back and sorted out the issue immediately. Great customer service. Item arrived within 36 hours. Very happy.👍

Premium sound were amazing, nice quick purchase through their website on the Sunday night, Monday day the product was shipped and the product was delivered on the Tuesday! Honestly easy process and amazing service!

Simply the best!
Ordered some Sonus Faber speakers which when delivered had some manufacturing defects. Alex at Premium Sound was amazing at resolving this for me and went above and beyond!
I will certainly return for any future hifi purchases. Thanks Alex.