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À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

PRENTA’s kids' and baby shoes are designed with children’s foot health and development in mind. Our shoes are endorsed by leading podiatrists and are expertly crafted to promote healthy and natural foot development. PRENTA facilitate healthy foot growth through flexible, lightweight and supple leather shoes to encourage natural movement and growth. PRENTA offers multiple ways to measure including size chart, print out guide and at home AI scanning, giving you the perfect fit from the comfort of your home. Each shoe includes a Happy Toe Zone on the removable insole, to help with peace of mind while your little one grows.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,0

Tous les avis

(15)

4 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor quality and poor customer service

The shoes arrived in poor quality. Prenta apologised and I was told I could exchange or return so opted for return.
They then accidentally refunded me the amount (minus fees which was annoying as it was their fault I needed to return). I was given until 10th September to return the shoes. I was sent countless emails chasing me to do this, I then returned the shoes on 21st August. On the same day I received a rude and threatening email, stating if I don’t return the shoes further action will be taken…

1) The shoes were poor quality hence me returning.
2) Prenta made the mistake of refunding me the money before reveiing the return.
3) Threatening emails should never be sent to customers.
4) You should only chase once the day given to return the shoes by has passed. Not 3-4 weeks before you asked for them to be returned by.

21 août 2026
Avis spontané
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Réponse de PRENTA

Hi Stephanie,

Thank you for taking the time to leave your review. We are genuinely sorry that your experience with PRENTA fell short of the standard we expect, and we appreciate you sharing your concerns.

We had understood that the matter had been resolved, and we would like to reiterate that we acknowledged that the shoes were not up to our usual standards. Since receiving the shoes back, we have thoroughly investigated what went wrong and have taken the necessary steps to help prevent this from happening again.

We also previously apologised for the email you received regarding the return of the shoes. This was sent as, following the refund being issued, we had not received confirmation that the shoes had been returned to us. As part of our standard process, we needed to follow up to ensure the shoes were returned following the refund. We completely understand, however, that the wording and circumstances of this email caused frustration, and we are sorry for that.

We have reviewed our internal procedures as a result and have put measures in place to help ensure that a situation like this is handled more appropriately in the future.

We are sorry that your experience did not reflect the level of quality and service we strive to provide at PRENTA. We genuinely appreciate your feedback and the opportunity to learn from it.

Noté 5 sur 5 étoiles

Lovely shoes


I bought 3 pairs of shoes for my little girl for her first steps, and I am very happy with my choice. The shoes are excellent quality, comfortable, and very well made—perfect for sensitive little feet.
You can really see the attention to detail and the high-quality materials used. My daughter feels great wearing them and walks with confidence.
I highly recommend this company to any parent looking for quality footwear for their little ones. 🤍🤍🤍

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The best kids shoes

Stylish well designed kids shoes we recently purchased the Orion black suede & we love them. Customer service & delivery were excellent.

22 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

The most comfy and stylish baby and toddler shoes

We have used Prenta since they launched, for both my toddlers - my youngest was just 4 months when she got her first pair.
They are of excellent quality, do not compromise style, just a delight of a shoe.
Customer support is fantastic and the whole team is great to deal with.

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Our fav kids shoes!

We have the Luna Red Shoe & Orion+ Black Suede Boot, and we love them! The Luna Red is so so cute and comfy, perfect for both special occasions and everyday wear. My little one wears them with everything, they are my fav shoe we own. The Orion+ boots are also super soft and tough enough for all the running around. The shoes are great quality and have a removable insole, so they can grow with your kids for extra wear! Definitely recommend if you want stylish, comfortable, and reliable shoes!

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Such lovely shoes

Such lovely shoes. I have purchased two pairs for my niece and she absolutely loves them. The only shoes she keeps on. They have some lovely colour ways to choose for little girls.

7 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Just. Love. Everything.

The best designs, colour ways , fit and most importantly quality. I really love the story behind this brand, and every time my daughter has her pair of shoes on she gets complimented. Would 100% recommend!

1 avril 2025
Avis spontané
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Réponse de PRENTA

Hi Lauren,

Thank you for your kind words. We're really glad to hear that you are happy with what we have on offer and that your little one is turning heads!

If you need anything on your PRENTA journey, we are always here to assist.

The PRENTA Team

Noté 5 sur 5 étoiles

These are amazing shoes

These are amazing shoes. My 2 year old has absolutely loved all his parents shoes since he was 1. They're very soft and comfortable for him. Definitely would recommend!

22 février 2025
Avis spontané
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Réponse de PRENTA

Hi Abbey,

Thank you for your lovely feedback, we really appreciate it! Our mission is to create shoes that put foot health and development first - we are glad to hear that your little one loves them.

The PRENTA Team

Noté 5 sur 5 étoiles

I was gifted a pair for their…

I was gifted a pair for their launching.
OMG. They are the cutest shoes. Baby loved as well. Very good quality

15 mai 2024
Avis spontané
Logo de PRENTA

Réponse de PRENTA

Hi Ana,

Thank you for being a part of our journey and sharing your honest opinion of the shoes. It means the world to us that you have taken the time to review your gifted pair.

The PRENTA Team

Noté 5 sur 5 étoiles

I have bought both my children shoes…

I have bought both my children shoes from Prenta the quality is amazing and the choice is fantastic! I have always struggled to find shoes for my children that I like and I was actually spoilt for choice at Prenta. So trendy and stylish. Wouldn't go anywhere else now!

8 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality

Amazing quality, have tried every shoe shop there is and I wouldn’t buy from anywhere else, they last the longest by far! Would definitely recommend.

2 août 2023
Avis spontané

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