Presto Coffee Roasters Avis 

The only coffee beans that we have bought since February 2020. Fantastic product and customer service from Lee in customer support.

Revolting. Took me back to being a builder and getting given pi$$ weak own brand brown water with that distinctive cheap coffee taste. Don't be fooled by the expensive looking tub it's rank. Free Palestine.

Love the coffee and the service provided by Lee is excellent. He is always really efficient and willing to help ⭐️. Merry Christmas!!

What a brilliant subscription business for your essential coffee orders.
Fast delivery and great customer service!

They had a promotion on 10th Sept for World Suicide Prevention Day which for a small fee to cover postage they would send a free small bag of coffee.

Today is 27th Sept and still no sight of this coffee. I have made attempts to contact them, through the online chat and email, but no-one gets back.

Considering this was to mark such a day, it is disgusting they still not sent anything, if they are having production issues then a polite email would have been good.

They never put down the roasting date, so no-one ever knows how fresh the beans are.

Incompetent company and for sure I wont be using them again and I urge others not to as well. Much better roasters out there.

I ordered a sample pack the 17th August which I never received. I wrote to Presto Coffee Support when I received an email asking me what I thought about their coffee.I got no reply. The sample pack cost less than £2.00 but that is not the point. I got a feedback form from them a few days later and gave them one star. This did not evoke any response. Is it smugness or incompetence or something else?

Used this company for 3 years, then suddenly my usual Italian smooth coffee bags were not available. Instead they used my bank details to continue with a subscription of espresso coffee bags at a higher price without my authorisation. No contact phone number only email correspondence for this company which failed to bring any result. I had to cancel my bank card to prevent the continuation of a subscription I no longer want, such a huge inconvenience. The new coffee btw, tasted burnt, dreadful stuff.

By far the best coffee beans I have tried to date (9 years worth of coffee bean tasting/hunting).

The velvet latte option is absolutely fantastic. I even make cappuccinos with this beans. They also have a house beans which makes perfect cappuccinos.

Their customer service skills by far out does any other coffee bean subscription services I have tried... Trust me I have tried many.

Definitely a happy customer and will definitely continue my services with you guys.

P. S - would be nice is you done 2 and 3 kg bags also rather than just 1kg, would save me having to keep changing my delivery service to earlier as we tend to have more than the normal person would.

Thanks again for your brilliant services, especially to Charlotte who has been fantastic. Couldn't be happier :)

Over a week for delivery… haven’t tried the beans but the long delivery was enough for me to write a review. An online service like this, you would expect extremely fast shipping (which they claim to have on the site). First time and last time. Can’t be waiting a week for coffee the arrive. Might as well order some stuff from Europe…

My go to coffee brand, their instant coffee in particular knocks it out of the park.

beans were the worst ive ever tried, had three bags of house expresso all went in the bin after a day then had to get a refund as they took money out of my account when i told them to stop, never ever give them your bank or card details, cannot believe the service is bad, they subscribe you without asking and the coffee tastes like dogsh!t why would you ever buy from these

Love the House Espresso!
Great service and delivery.
Also good to see such an environmentally friendly coffee business!

Finally, a decaf instant coffee that tastes great! Highly recommended. Good customer service too.

Delicious coffee. My go-to for a pick-me-up! Never had a problem and nicer than the stuff you get in high street coffee shops!

Avoid as partner ordered coffee Oct 2023, they took payment and never delivered. Sent emails to support and no response.
Just got a marketing email from them today and Facebook shows them skiing with their coffee. Nice holiday with customers orders... We got our money back via the Barclays bank app on her mobile.

Really disappointed. Set up a subscription for a monthly delivery on Sept 18th. Received first delivery but nothing in October- no response to my emails asking for an explanation and no offer of refund for the coffee which failed to arrive in October. Delivery due on 13/11 and nothings arrived. Again no explanation. You can come to your own conclusion about whether or not to enter into any sort of subscription agreement with this company……

No response to my communication and no coffee received. I will be cancelling my subscription and expect a refund on non delivery of my last order. All had been going so well, I am extremely disappointed.

My order never I arrived and I had no response at all to two emails to the support email and one Facebook messenger enquiry to the business’s site. This is the first time I have ever had to ask PayPal to process a refund. I’m glad I paid with PayPal. Very disappointed as I did my research and this coffee was recommended.

My order remains unfulfilled and emails and insta messages all ignored. Ordered 23.10. Rubbish experience.

Ordered coffee and set up subscription. Money taken. Never received order. Contacted them 10-15 days after order via email, instagram, twitter and their own website. Did not even respond to any. Is that customer service? Congratulations, you’re in Booths. I’m sure you communicate with your corporate buyers better.